Utilink Consulting Limited Reviews 

974
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and professional yet friendly approach, making the process of securing deals easy and stress-free. Many highlight the exceptional customer service, noting quick responses and clear communication that builds confidence. People are particularly impressed with the competitive rates and significant savings achieved on energy and utility bills, often exceeding expectations. The overall value for money is frequently mentioned, with many customers becoming returning clients due to the company's ability to consistently secure the best deals. However, some customers also noted dissatisfaction with meter changes and being charged daily for unattached MPANs.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, knowledge, and professionalism. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, politeness, and... See more

Price

Customers consistently note positive experiences with price, often securing competitive rates and significant... See more

Value for money

Users describe positive interactions with value for money, with many reviewers highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

974 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(974)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Very easy, simple, work completed quickly and efficiently, no hassles or chasing required.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Heather,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps.

Then Utilink came into my life and I decided to give them a whirl.

What a revelation! They're efficient, friendly, always on the ball and - most importantly - have pretty much halved my energy bills. Even during the massive price hikes of a few years ago they looked after me with shorter contracts and forever on the lookout for the cheaper tariffs coming over the hill.

I am by nature deeply suspicious of energy brokers and their ilk, but in Utilink's case I really cannot recommend them highly enough.

1 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi John,

Wow thank you for taking the time to leave us such a detailed, personal and positive review. We're delighted we've helped as much as we have and would love to continue to help for years to come.

If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Claire was very helpful and informative

Excellent communication, explained everything in detail keeping in consideration that English is not my first language, Claire was very helpful and informative regarding getting the best deal and will highly recommend

20 November 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Fateh,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

UCL made the transition incredibly…

UCL made the transition incredibly easy. My business energy deal was coming to an end in 2026 and UCL managed to secure a good deal. I would recommend UCL and would use the again in the future.Stephen was incredibly helpful and dealt with everything very professionally.

27 November 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Tabitha,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant service very friendly and…

Brilliant service very friendly and professional. Would definitely recommend 😊

28 November 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Deb,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service will use again very…

Great service will use again very helpful

28 November 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Katie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Lukas was extremely helpful in getting…

Lukas was extremely helpful in getting our business a more competitive rate. He put us in touch with Josh who made sure the process went smoothly!

28 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi John,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa is very efficient

Melissa is very efficient, friendly and gets us good deals

24 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Company

Stephen & his team have gone above and beyond to help us out & fix a good price for our business energy for the next few years. They make sure we are well informed before making any decisions. I highly recommend Utilink.

20 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Jake was a breath of fresh air when it…

Jake was a breath of fresh air when it came to our discussion about energy costings and finding a new supplier. A task I had put off because of the stress that comes with it was made simple and came with a great saving to our school and a refund!
I highly recommend Jake to use for energy comparisons.

28 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Laura,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Very helpful

Helped me find the best electricity deal. Thank you Claire who was very helpful and professional. Would highly recommend.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Dan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Professional helpful service.

Great company and team to deal with.
Claire and Josh are always helpful and very knowledgeable regarding markets and the best actions to take at the time.

30 October 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Sally,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Gail at Utilink was a dream!

Gail at Utilink was a dream!

Switch over was made seamless and stress free.
Gail even went the extra mile with assisting me on some account discrepancies on migration.
Could not recommend the team enough!

20 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Emma,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa has once again provided our…

Melissa has once again provided our school with a 5* service. Her quick responses, faultless customer service and great deals, make working with herself and Utilink, a real pleasure.
Thank you, Melissa.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Sam is great guy.

Sam is great guy.

The service received is second to none. Very helpful at explaining and replying to emails quickly.

I find the team are always there to help me whenever I need it.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Debbie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Cheapest Deal

We looked across the market for the best price for electricity, Utilink Consulting came back with the best prices.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mark,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Libby - Helpful & Knowledgeable

Libby & Josh were very helpful and knowledgeable. Highly recommend

7 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Always easy to deal with and take all…

Always easy to deal with and take all the headache out of sorting the utilities!

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Tony,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I worked with Josh and Lukas and they…

I worked with Josh and Lukas and they helped our cricket club claim available exemptions and secure our contracts. Thank you chaps!

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sheila,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Service, saved £1000s! Thank you.

Fantastic service… they handled every detail very professionally. I passed on the detail of 3 business premises and Utilink saved me 10s of thousands on my energy contracts. Thank you and I look forward to doing business with you again.

9 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi James,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

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