Utilink Consulting Limited Reviews 

975
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making interactions pleasant and stress-free. Many highlight the exceptional customer service, noting quick responses, clear communication, and a proactive attitude in securing the best deals. People appreciate the competitive rates and significant savings achieved on various utility bills, often exceeding expectations. The overall service is described as efficient and smooth, with many customers becoming returning clients due to the positive experience and value for money. However, some people were dissatisfied with issues related to meter changes and being charged daily rates for inactive MPANs.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers consistently report positive experiences with value for money, highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

975 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(975)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I worked with Dean & David to secure…

I worked with Dean & David to secure more cost-effective energy contracts for our small social club and the experience was excellent from start to finish. They took the time to understand our usage, explained options and negotiated competitive rates on our behalf.
I found them very knowledgeable and very reliable and delivered real savings

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The team provided clear, practical guidance on areas where our business could improve and supported us throughout the entire process. I would highly recommend Utlink :)

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jamie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Very supportive and helpful

It has been so nice to speak to someone who has genuinely wanted to help, Leah has made my experience very stress free and has been so helpful, I would 100% recommend.

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Ethan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Woow!

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully understand everything and make the right decision when you’re ready — not when they are.
We had the pleasure of working with Richard Wright and Sam Boyd, who were both amazing, very understanding, and highly professional. Our sister company is also using Utilink and can share even more great experiences.

2 February 2026
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. Richard and Sam will be delighted with your feedback. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Great service

Great service, I was happy to finally have a conversation with someone so knowledgeable. I would highly recommend

6 August 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Lee made switching energy companies…

Lee made switching energy companies really easy and are saving me money. Would recommend

1 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Vickie,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Service - Highly recommend Melissa

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely stress free.

I’ve now signed two contracts through her, so I’m a returning customer — which says it all.
She was originally recommended to me, and I now happily recommend her to others. I wouldn’t use anyone else and will always go back to Melissa. Fantastic service all round.

Thank you 😊

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Lauren,

Thank you for taking the time to leave us a review we really appreciate it. Melissa has seen your review and is absolutely over the moon with your kind words!

If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Utilink - Melissa and her team are amazing!

I would highly recommend Melissa and her team at Utilink. She has secured significant savings for our school on both gas and electricity, making a real difference to our overall energy costs.

Melissa is a pleasure to work with—professional, friendly, and always willing to take the time to explain everything clearly. Her knowledge and attention to detail gave us complete confidence throughout the process.

If you’re looking for a company that can genuinely save you money while providing excellent, professional service, I strongly recommend Utilink.

4 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Cathy,

Thank you for taking the time to leave us a review we really appreciate it. Melissa will be delighted with you taking the time to leave us a review and include such kind words.

If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

The guys took care of everything for…

The guys took care of everything for us.
Hassle free transition.
Thanks guys

6 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Robert,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Amazing service

Once again Jade and Gavin have been absolutely amazing in saving our hospice money. So helpful, friendly and efficient!

5 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Cathy,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Thanks

Rated 5 out of 5 stars

Water Contracts April 2026; Gas Contract April 2027

Always timely; key steps in the contract were always transparent; financial savings were achieved

4 February 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

A real personal service tailored to my exact requirements

David and Dean provided an exceptional service- going above and beyond their jobs to provide exactly the deals I was looking for.
Outstanding customer support!

23 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

A pleasure to deal with this company,i…

A pleasure to deal with this company,i was assisted by Dean Quinnin and Emily Laidler,who are both efficient, professional,knowledgable and personable.I would recommend Utilink consulting for anyone wishing to consolidate their utility services and save money

21 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Edward,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I had the absolute pleasure of dealing with Dean and David

I had the absolute pleasure of dealing with Dean and David today cannot believe for so long I have been paying far more than I needed to. The timescale they have got me to transfer to my new supplier is amazing and for that I am grateful. Both fantastic lads and they could not have been anymore helpful than they were. Would recommend them to anyone that has a business account and could benefit from their knowledge.

13 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sharon,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.

Rated 5 out of 5 stars

Great service

8 January 2026
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it, if you need anything else at all then please don't hesitate to contact us.

Rated 5 out of 5 stars

Adam and Mathew are just wonderful!

Adam and Mathew are just wonderful. Moving energy suppliers of a large school trust (15 schools) is a massive task! They have both been really helpful when queries have arisen, Adam has implemented a good system to log queries in an efficient way.
Thank you both! :)

15 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. We've really enjoyed working with you over this last year or so and look forward to working with you for many years to come :).

Rated 5 out of 5 stars

We found Utilink through a networking…

We found Utilink through a networking group. Everything was easy and straight forward was lovely to meet both Nick and Vicki who's experience made the process simple.

12 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Always quick to respond

Always quick to respond. Always very efficient.

25 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Tracey,

Thanks for taking time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Exceptional Support That Saved Us Money

Vicki Boynton recently saved our company from falling onto out-of-contract rates after a new gas contract had been incorrectly set up by another broker. Thanks to Vicki’s proactive approach, we were able to secure an even better deal than the one we had originally agreed. What could have been a costly and negative situation was turned into a positive and highly cost-effective outcome.

3 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Phillip,

Thanks for taking the time to leave us a review, that's great to hear Vicki was so proactive and helped the business as much as she did. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service from Utilink Consulting Limited

I’ve recently worked with Utilink Consulting Limited to negotiate a new energy supply contract and arrange a meter installation, and the service has been first class from start to finish. Vicki has been especially brilliant—professional, proactive, and always on hand to answer questions and guide me through the process. She made what could have been a stressful task incredibly smooth and straightforward. Highly recommended!

4 December 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi David,

Thanks for taking the time to leave us a review we really appreciate it. Vicki will be delighted with the feedback and if you need anything else at all please don't hesitate to contact us.

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