Utilink Consulting Limited Reviews 

975
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making interactions pleasant and stress-free. Many highlight the exceptional customer service, noting quick responses, clear communication, and a proactive attitude in securing the best deals. People appreciate the competitive rates and significant savings achieved on various utility bills, often exceeding expectations. The overall service is described as efficient and smooth, with many customers becoming returning clients due to the positive experience and value for money. However, some people were dissatisfied with issues related to meter changes and being charged daily rates for inactive MPANs.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting its efficiency, professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, politeness, and... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the significant... See more

Value for money

Customers consistently report positive experiences with value for money, highlighting significant savings on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more

Company replied

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

975 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(975)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service, saved £1000s! Thank you.

Fantastic service… they handled every detail very professionally. I passed on the detail of 3 business premises and Utilink saved me 10s of thousands on my energy contracts. Thank you and I look forward to doing business with you again.

9 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi James,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great company and a professional…

Great company and a professional service. They were happy to talk me through anything I didn't understand and made the whole process straight forward.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Andrew,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink were professional and worth my time.

Utilink were professional, no jargon and understanding of all my energy needs. Highly recommend.

27 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stacey,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Josh and Libby procured my electricity…

Josh and Libby procured my electricity and gas contracts and the service has been 5* I would highly recommend . Transparent, friendly and not pushy!!

26 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Derek,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink Consulting has been fantastic…

Utilink Consulting has been fantastic from start to finish, and I genuinely couldn’t be happier with the service we received. We needed support with several utility accounts, and the whole process was handled smoothly, professionally, and with clear communication throughout.Thanks to Lucy and the team at Utilink Consulting, our utilities are now organised, cost-effective, and completely hassle-free. Highly recommend!

17 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Dan,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Our company have been using these guys…

Our company have been using these guys for several sites and renewals, happy with them ? ABSOLUTELY!
In particular, Andrew Gelson, he has helped us so much. Great Service !!!

12 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sandra,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Kieron and Sam are a great team

Kieron and Sam are a great team. They talked me through everything, with some nice banter, and saved us money in the process.

11 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Bob,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

Jake and Richard have helped the school secure excellent deals for energy over the next few years. The service has been professional and the process has been efficient. Thank you!

6 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Lukas and Josh are brilliant

Lukas and Josh, were both helpful and informative, they made the process of switching supplier very simple, as they did all the hard work. They both kept me regularly updated along the way.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Our 1st experience of using this…

Our 1st experience of using this company has been great, query was dealt with by Alex who was very knowledgeable and most helpful.would definitely recommend them and will be using them in the future

6 November 2025
Unprompted review
Rated 5 out of 5 stars

excellent service from start to finish…

excellent service from start to finish sorted a long standing issue for us, then got us better deals for all our services.

6 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Acacia,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Such an easy company to work with

Such an easy company to work with, best deals around and Summer bent over backwards to make the process easy

5 November 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Jo,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

with Leon this morning with…

Spoke with Leon this morning with regards to a building we are away to takeover. Leon was very polite and helpful he is someone I would trust to deal with our electricity account.
Mark

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I would 100% recommend Utilink, super professional, full of knowledge and so helpful every step of the way. It's been really refreshing, thank you.

24 October 2025
Unprompted review

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