Dealing with Dayna at Utilink was like breath of fresh air! Unrivalled knowledge together with a helpful 'nothings to much trouble' approach from Dayna made getting a better deal very easy and it als... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more
Company replied
For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more
Company replied
Utilink made things very easy for us to change our electricity supplier. Shannon and Sam were great to deal with and very friendly but professional when speaking to them. Very good competitive rates... See more
Company replied
Company details
Contact info
First Floor, Waterside House,, SR5 2TZ, Sunderland, United Kingdom
- 03300540471
- info@utilinkconsulting.co.uk
- utilinkconsulting.co.uk
4.9
Excellent
975 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seamless switch for my energy renewals
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Michael,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hi Will,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hello,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hi Amy,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
It was a pleasure to speak with Leah…
It was a pleasure to speak with Leah today. She was very friendly and remained very professional throughout the conversation.. fab service.. thankyou.
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Ashley,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
New Contract
We used Utilink Consulting to arrange our new energy contract and were very impressed. They provided clear advice, competitive options, and made the whole process straightforward. Professional, efficient, and easy to deal with — highly recommended.
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Adam,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Friendly and knowledgeable.
Really helpful, friendly and knowledgeable staff. Really good at keeping in touch. Very patient and prompt dealing with any queries. Overall a seamless experience.
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Gerry,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
The representative from Utilink was most helpful
The representative from Utilink gave clear information and followed up promptly with written confirmation. She (Leah) also went above and beyond in offering help with VAT reduction and CCL not just with the gas contract but with the electricity contract that was already in place.
16 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Amazing customer services
Amazing customer services, friendly and extremely helpful. Would recommend with out a doubt.
20 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Nicki,
Thanks for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Happy Customer
I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just does not get any better. Always so helpful and makes the process stress free.
17 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all from us please don't hesitate to contact us.
Fantastic service from kind-hearted staff.
Incredible service from the team.
13 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Stephen,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Jordan was great
Jordan was great, very helpful and got me a great deal
13 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Garth,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Felt no pressure off there staff
Felt no pressure off there staff. Proceeded very fast.
12 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
From the initial call received from Utilink
From the initial call received from Jacob to follow up calls with both Jacob and Cassie, I received a very attentive and supportive attitude from them both in providing advice and what options were available to cut our utility costs. Not the usual pushy harassing attitude you find from Energy Consultants. Definitely recommend.
11 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Paula,
Thank you for taking the time to leave us a review we really appreciate it. Jacob and Cassie will be delighted with your feedback. If you need anything else at all, please don't hesitate to contact us.
Great company
Great company, made our company a great saving and made the experience of transferring simple for us. Highly recommended
13 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Richard,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.
Thanks
Brilliant experience
Great experience with the company, great bunch of lads looking forward to working with them in the future, highly recommend 😎
6 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Brian,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.
Thanks
Really first class professional…
Really first class professional service.You cant go wrong here I would highly reccomend.
6 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hello,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.
Thanks
Excellent experience
Excellent experience, very straight forward. Would definitely recommend.
6 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Aaron,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.
Thanks
Shannon approached my company about a…
Shannon approached my company about a month ago, and she managed to make the company savings, as well as securing a rate that we are very pleased with. I would recommend Shannon to any other business for saving costs and account management
6 February 2026
Unprompted review
Reply from Utilink Consulting Limited
Hi Deborah,
Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us :D.
Thanks
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