Delivery was cancelled and item sent back to Umbro. My parcel was meant to be delivered to my local post office but somehow this couldn’t be achieved by the courier company. I’m still waiting for a... See more
Company replied
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Based on reviews, created with AI
Replied to 93% of negative reviews
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Shorts are a great fit. Shame you gave me a pair where the badge is upside down.
Great product with speedy delivery good experience all round
Hi, I need urgent help with order 13829.
No delivery updates for a month and no response to my emails.
The DHL tracking is stuck.
Please get back to me as soon as possible.

Reply from Umbro UK
Excellent product. I am extremely happy with my purchase in terms of quality and value for money.

Reply from Umbro UK
Wouldn't use again cost to much to return or why not free returns like other brands

Reply from Umbro UK
Brilliant , very easy to navigate through to purchasing , great wee pressy for new arrival Ally

Reply from Umbro UK
Purchased kids football kit and 2 footballs.
Fast delivery and good quality

Reply from Umbro UK
I love my Umbro top.
It’s comfy and warm. I’ll use it for my football training.

Reply from Umbro UK
Did not receive my order and evri were useless

Reply from Umbro UK
Excellent service and highly recommended. Top quality service as always. Thank you

Reply from Umbro UK
Returns and exchanges at your own expense and incredibly difficult. Their website for returns is so buggy had to email them.
Sizing guide is way off, mens football shirts run extremely small so order maybe 2 sizes larger than normal. (Sizing guide said 38-40" chest (M) , what arrived was around 34, more like an XS! Just update your sizing guide!)

Reply from Umbro UK
Great service. Fast delivery. Fantastic product at a good price. What more would you want.

Reply from Umbro UK
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