EA

Elaine Allen

Isle of Man

Reviews

Review of BrandAlley UK

Review of Next

Review of Littlewoods

Review of Moonpig.com

Review of PANDORA UK

Review of Boots


Rated 1 out of 5 stars

Placed an order on Sun 4th Jan

Placed an order on Sun 4th Jan. Boots picked and sent it on 09th. Why so long to pick and send? First parcel arrived 14th Jan and my second parcel on 16th Jan. Tracked and sat in UK for days before moving. Think you need to look at your delivery company as that is just not good enough. Don’t want to wait 2 weeks for my delivery! Very disappointed ☹️

4 January 2026

Reply from Boots

Thank you for sharing your feedback. I am sorry to hear that your experience has not been what you expected. We want every customer to feel supported and well looked after, and your comments help us understand where we need to improve.

If you would like us to look into your feedback or complaint in more detail, please contact us directly. The quickest way to reach us is through our Contact Us page, where you can send your details through the webform.

If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.

You can also reach us through our social channels:

Facebook: https://www.facebook.com/BootsUK/
X: https://www.x.com/BootsHelp
Instagram: https://www.instagram.com/bootsuk

Thank you again for taking the time to let us know. We appreciate you giving us the opportunity to make things better.

Review of Littlewoods

Review of Books 2 Door Limited

Review of BrandAlley UK


Rated 5 out of 5 stars

Easy ordering and payment process

Easy ordering and payment process. Item received in good time and at a great price. Have used Brand Alley a few times in the past and am more than happy with the purchases I have made. Prices are fabulous too.

7 August 2025

Review of PAVERS

Review of Umbro UK


Rated 5 out of 5 stars

Order received within a couple of days

Order received within a couple of days. Order process was easy to use. Thank you. Bought item as a birthday gift and recipient really happy

8 July 2025

Reply from Umbro UK

We're happy to hear that the order process was easy and your gift arrived quickly! Thank you for sharing your positive experience; we appreciate your feedback.

Review of VioVet


Rated 5 out of 5 stars

This company is now using Amazon post…

This company is now using Amazon post which is getting items to customers a lot quicker. Received my items in good time. Thank you, I will be back.

2 July 2025

Reply from VioVet

We're happy to hear that you received your items quickly. It's great to know that our faster delivery service met your expectations. Thank you for your positive feedback we appreciate it and look forward to your return.

Review of Pets at Home

Review of PANDORA UK

Review of Boots


Rated 3 out of 5 stars

Not impressed

Ordered items on Tuesday and were not shipped till Friday. Had to wait a week in the end for my items. Not the best service!

13 June 2025

Reply from Boots

Hi, Elaine - thanks for your feedback, and we're sorry to hear this; we'll pass your comments about this back to the operations team as feedback for them to be aware of.

Thanks

Review of UGG


Rated 5 out of 5 stars

Order was released next day and arrived…

Order was released next day and arrived within 2 days. More than happy to recommend service and products. Ordered a few things for Christmas and service was excellent on all items

10 December 2024

Reply from UGG

Dear Elaine, we appreciate your kind words and are thrilled to hear you were happy with your recent order. We strive to provide excellent service and quality products, and we're glad you enjoyed your experience. Anais.

Review of FitFlop


Rated 5 out of 5 stars

Happy customer

Use Fitflop a few times a year to buy from. Always good communication and tracking for ordered items. Delivery times are great too. Love their choice of shoes, boots and sandals. No hesitation in giving 5 star ⭐️ review

22 December 2024

Review of Littlewoods

Review of On the Beach


Rated 5 out of 5 stars

Easy booking

Easy booking. Got a good price with the preferred room on On the Beach site at a very competitive price. Happy customer. Thanks On the Beach.

20 February 2024

Reply from On the Beach

Perfect, Elaine. We wish you no clouds in the sky, and all the cocktails you need! You'll be rockin' around that pool!

We aren't jealous - Honest!

Review of Secret Sales


Rated 5 out of 5 stars

Easy ordering and return process

My orders were received and dispatched in excellent time. Everything was correct and in order. Had to return 1 item due to being too small, as was a present. I had to pay for the postage to return the item, but refund was processed in good time. Comms were excellent too. Overall good experience.

6 November 2023
Unprompted review

Reply from Secret Sales

We’re incredibly grateful for the effort you’ve taken to review your recent Secret Sales experience - it’s wonderful to hear that it’s been smooth-running for you! 😃