The Sneaker Doc Reviews 

590
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely stunning service. I took in three pairs in various states of disrepair and was amazed. All had a fabulous job done but my v old Air Max 90s which I had given up for dead look better than I... See more

Rated 5 out of 5 stars

I couldn’t have wished for a better experience, when I dropped off my unions my expectations were set as they were unsure if one of the several marks would come out, it didn’t, but it’s hardly visible... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of using SneakerDoc's cleaning services, and I must say, I'm thoroughly impressed. They worked wonders on my shoes, making them look as if they were fresh out of the box. T... See more

Rated 5 out of 5 stars

I sent 3 pairs of Adidas Yeezy’s to be cleaned, now they all look new. Great communication skills and great customer service. Even carried out some repair work free of charge because they noticed a sm... See more

Company details

  1. Shoe Repair Shop
  2. also in
  3. Dry Cleaner
  4. Laundry Service
  5. Shoe Shining Service
  6. Shoe Store

Written by the company

We are the UK’s leading Sneaker Cleaning service and have been going since 2018. Experienced, friendly, professional, we’re always willing to go the extra mile to bring our customers trainers back to life 😊⚡️ I started the brand out my mums kitchen in 2018 and have since worked with retailers such as Selfridges, Harvey Nichols, Kick Game and Dior to provide aftercare and now have a flagship store in Birmingham and love working with our customers! ❤️


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

590 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(590)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Company

Very quick communication, very helpful! An amazing company who have done an incredible job of cleaning my sneakers! Very impressed! Will do definitely use in the near future!

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, pick up from house and drop back service. Would definitely recommend

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. Met up in london, gave them my trainers and got them delivered back to my house within a week! Trainers look brand new

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Top service every time

Top service from The Sneaker Doc every single time. Dropped four pairs off at short notice because we wanted them fresh for a holiday and they were ready the next day to collect.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

Sneaker Doc service was absolutely brilliant from start to finish! My trainers look amazing, they are like brand new. I am really pleased, thank you so much 😀

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Makes used shoes look new!!

The sneaker doc is amazing. I sent 5 pairs of shoes collected and delivered back to my house. I used to give my shoes a clean at home, but I’m not a touch on the sneaker doc team I won’t try and clean them again!

30 October 2021
Unprompted review
Rated 5 out of 5 stars

The best £35 I have spent.

I can’t rate The Sneaker Doc enough. 10/10 service from start to finish. From enquiring to collection to redelivery. Let along the job the actually did! My zanottis were ready for the bin and yeezys in need of a freshen up but they both came back box fresh.
The team were always on hand via WhatsApp with any queries and the collection and delivery service was so convenient.
Will definitely be using them again!

26 October 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service start to finish

Fantastic service start to finish, great communication throughout. My trainers came out better than I could have imagined even better than new! Would highly recommend the sneaker doc!

20 October 2021
Unprompted review
Rated 5 out of 5 stars

Great service, always will be the go to!

Great service, completely transformed my White Axel Arigato trainers and brought them back to life after they were ruined!

Pick up and delivery service was also perfect, I had regular updates and was always on time.

Thanks again guys, I’ll be using you again!

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I had my trainers collected from home and delivered back to my door.
Amazed at the results my trainers were
immaculate and presented as though new.
Nice friendly guy!
Will be using the Sneaker Doc again and definitely recommend 👍🏽

19 October 2021
Unprompted review
Rated 5 out of 5 stars

absolutely amazing ✨💘

I took two pairs of shoes in to be cleaned, one of which was COMPLETELY caked in mud. I was astonished when they came back 100% spotless; good as new. not only that, but one of the pairs of shoes were quite expensive; the sneaker docs looked after them with their very best care! would definitely recommend to anyone looking for shoes that look & smell totally brand new ⚡️

18 October 2021
Unprompted review
Rated 5 out of 5 stars

The best in the game tbh

This is the second time I’ve used the SneakerDoc (with a bigger order this time around) and just like the first time everything was great. Communication is so important with a service like this and their communicating is on point. My shoes came back in top condition again and were picked up and dropped off at my door for ultimate convenience. Can not rate these guys highly enough!

17 October 2021
Unprompted review
Rated 5 out of 5 stars

The best of the best!

The best of the best. Use monthly to keep my kicks looking brand new, no one does it better. Would recommend to anyone!

17 October 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look