No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... See more
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The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Contact info
Unit 158 Avenue B, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- thesleepingbagstore.com
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The sleeping bag is amazing!
The sleeping bag is amazing!! Super comfortable and think perfect for camping. It was very warm but haven't used it in sub 0°c yet, definitely worth every penny.
Brilliant company
Brilliant company, mattress arrived on time well packaged. It’s a very comfortable air bed it needed a little extra inflation as wasn’t as full off air when left to inflate by itself, but a few puffs of air and it was good to use. Would recommend this air bed much softer and more padded than usual air mattress.
Superfast service
Superfast service, well packed, have yet to find out if sleeping bag keeps me warm out camping!
Great company
Great company. Ordered two of the Highlander ladybird sleeping bags, great condition and as described on the website. After a small delivery error with my original order I contacted them and spoke to Stewart, he had it sorted within 2 minutes and was really apologetic. Amazing customer service, would order from this company again!
Great online shop
The order arrived on time as described, the price was very competitive and ordering was very easy
Really fast delivery and the inner…
Really fast delivery and the inner sleeping bag fitted straight into my Outwell bag.
Item priced well
Item priced well, swift service and delivery, item received in good order, well packaged, would recommend.
The sleeping bag store (return)
Absolutely brilliant, I ordered a sleeping bag which came very quickly.
Unfortunately, it wasn't what I was looking for so returned it.
Chris at the sleeping bag store took my return and refunded my money very quickly.
I have no problem dealing with them again.
Great service and quick delivery
Very good service with no problems. Order dispatched quickly and arrived in a couple of days. The item (Cocoon Thermolite Liner) is as described on website. I would order from here again.
Great service and price
Great service and price. Arrived next day as promised
A 5 star experience, thanks.
The product was exactly as ordered, well packaged and arrived in a timely manner. A trouble free 5 star experience.
The Vango Shangri La 2 was delivered…
The Vango Shangri La 2 was delivered very swiftly and packed well. I'd researched the mattress prior to ordering and everything about the product was as I expected. Good service.
Incredibly fast delivery
Incredibly fast delivery, great product, great price. Thank you. Only downside is my banking address isn't in the UK, and it was tricky finding a way to make the order, despite the delivery address being in the UK.
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