No quibble replacement. After receiving an "empty bag" - with apologies from the royal mail. I contacted Stuart and within the space of 5 minutes he'd arranged for a replacement to be sent 24hour tra... See more
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The UK's specialist sleeping bag store. Based in the North of England we are a specialist store dedicated to sleeping bags (and their accessories of course). So if you need something to head off bikepacking or hiking, travelling around Thailand, or just something for the folks to sleep in when they stay over we have the bag for you.
Contact info
Unit 158 Avenue B, LS23 7BJ, Wetherby, United Kingdom
- 0113 5218 575
- thesleepingbagstore.com
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Great price and fast delivery
Bought two sleeping bags at a great price and they arrived very quickly. Really warm and just what we were looking for.
A rare company that really puts their customers first
Amazing experience. Had an issue with our order and emailed the sleeping bag store to make them aware. Immediately Stewart rang me, with an apology and sent replacements very quickly and was very understanding. Replacements came quickly. Sadly one of the larger sleeping bags was not for us so returned this, and again an email was received straight away to check if everything was OK. Once I confirmed that the replacement sleeping bag was absolutely fine but just personally unsuitable for us (too big) Stewart again emailed back confirming this was no problem and a refund would be issued accordingly.
I seriously have never experienced such high end customer service. They really do care about you, offering a quick and pleasing solutions.
I have kept one sleeping bag. I will definitely not hesitate to use this company again, and will also recommend the.
Prices also very competitive. I'd give more than 5 starts if I could!
Also delivery very quick!
Nice comfy sleeping bag
Nice comfy sleeping bag. Also kids would love it because of the theme.
Great company
Great service, good accurate information on the website! Would definitely recommend
Correction of delivery method. Great service.
Something went wrong and I landed up ordering normal delivery and wanted express delivery. I sent a message and it was updated immediately and my order arrived within a day. And the sleepingbag is affordable and good quality.
Good product promptly delivered
Really lovely sleeping bag at a great price
Really lovely sleeping bag at a great price. Delivered quickly.
Would definitely recommend this company and would use again.
Really pleased, good price, quick delivery.
I just wanted to leave a quick review as my experience has been great. I'd not heard of this site/shop before so I was a little worried but found just what I was looking for at a great price and it arrived really quickly, so perfect. Thanks very much.
Fantastic service
Fantastic service from The Sleeping Bag Store. Easy to use the website to order and prompt dispatch. Had an issue with the delivery company but they have been fantastic at sorting this out. Can’t rate highly enough. Thank you
Sleeping bags are perfect
The Sleeping bag store went out of their way to get our sleeping bag to us quickly. Thank you for your help Stewart.
5 Star Company.
5 Star Company.
An issue with postage delayed delivery of my order by a few days. E-mail contact with the company pointing out this issue was replied to promptly and I received an
unreserved apology for the issue along with a reimbursement to my card for the inconvenience caused.
Excellent customer care and I would highly recommend The Sleeping Bag Store based on my personnel experience.
Best Customer Service I've Ever Experienced
Honestly the product was good, price was decent but the customer service was, by far, the best I've experienced. There was a little snag in the order and Stewart went above and beyond. I wish all companies took their customer service as seriously. Thank you Sleeping Bag Store!
Sleeping bag
The service was quick. The sleeping bag was warm a lot warmer than I thought it would be.
Vango Cobalt Blue Nitestar Alpha Junior Quad
Already had this sleeping bag from this company (over 18mths) for our granddaughter to use when camping with cub scouts. She is very pleased with it's comfort&warmth so reordered the same again when grandson required one aswell. Ease of online ordering and customer service was very good, kept informed about the order via email, and delivery was very quick and on time. Would certainly use and recommend this company again.
Very friendly and quick to respond
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