Sailbrace Reviews 449

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the bracelets, for their aesthetic appeal, quality, and durability, often noting they look even better in person than in pictures. Many consumers are delighted with the fast delivery service and the overall positive ordering experience, frequently mentioning that items arrive quickly and are well-packaged. However, some customers were not happy with the response time to their inquiries, with a few reporting no replies or significant delays. Additionally, a small number of people mentioned issues with product size not matching expectations based on images, or occasional problems with product durability after some time.

What people talk about most

Product

Reviewers highlight positive aspects of the product, often praising its aesthetic appeal, quality, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the great quality and durability of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery times,... See more

Order

People report positive experiences with order. Many customers found the ordering process easy and received... See more

Response time

Customers consistently note ambiguous experiences with response times. While some reviewers praise quick... See more

Based on these reviews

Rated 4 out of 5 stars

My bracelet unravelled after 2 days wear. I've emailed them twice, and filled in a contact form via their website and they won't respond. The bracelet itself was really lovely. I would have wanted a r... See more

Company replied

Rated 5 out of 5 stars

I can only say positive things: My order was not delivered despite the announcement from DPD and was then returned because the package was damaged. However, the contact with Kaja from Sailbrace was... See more

Company replied

Rated 5 out of 5 stars

I love my race bike bracelet. It looks stylish and supports my sportive look. As well ordered one as a birthday gift for my daughter. Recommend already to my friends and definitely I will order... See more

Rated 5 out of 5 stars

Fantastic product, I purchased a bracelet and key ring for myself in the Bianchi colours which I’m really pleased with. Will definitely be purchasing more items most likely as gifts to friends. Hoping... See more

Rated 5 out of 5 stars

Its the best bracelet. I ordered 3 years ago for my husband and me, his is still doing great, pretty much looking the same as when we first got it(we dont take it off, ever). So it went through shower... See more

Rated 5 out of 5 stars

I ordered 7 bracelets from Dec to Feb. and delivery was quickly and all jewellery looked great!!! I love all of them and as a gift they were a great surprise! I had one bracelet who was broken (that c... See more

Rated 5 out of 5 stars

This is the 2nd bike bracelet I have ordered for my husband. The first was worn consistently for nearly 2 years and the strap only broke recently! He missed it so much that I ordered him another! Gr... See more

Company replied

Rated 5 out of 5 stars

I ordered two bracelets for me and my pal who will be running a marathon soon. I thought it was a nice way to thank her for being my training buddy. I ordered the pick and black/silver with the litt... See more

Company replied

Rated 5 out of 5 stars

Gift for my brother who is a dedicated and accomplished runner. He loves it. Lovely quality and finish. Delivered within five days of ordering.

Company replied

Rated 1 out of 5 stars

I bought the item on January 9th and paid the quick delivery service (4-7 business days). Today February 2nd I still have not received it. A few days ago I inquired by email about the status of my ord... See more

Company replied

Rated 5 out of 5 stars

Really happy to get this bracelet with a sneaker, the design is very original, different, I didn´t find something similar before. Big idea for a present¡

Company replied

Rated 5 out of 5 stars

I had a great expericence with Sailbrace ! After a small problem with my order , I had a very professional answer and a super fast solution to my problem ! I heartly recomend this brand ! Thanks ag... See more

Rated 5 out of 5 stars

It's my second Sailbrace and I'm very proud of it. Website experience awesome, pics detailed as the information. Purchase quick and easier. They take care of parcel communication.

Company replied

Rated 5 out of 5 stars

Bicycle bracelet. Super quick despatch from uk. Package arrived well protected. Love the bracelet, delicate aesthetically & unobtrusive, i wear it all the time, also same colour as my Bianchi roa... See more

Company replied

Rated 5 out of 5 stars

Although the delivery time is not that fast, the overall experience was good. The response on questions was quick and in the end the delivery was in the time frame as stated.

Rated 5 out of 5 stars

I love my bracelets and every time I do an event, like a 100Km challenge, I will buy one. I would like to see the gym bracelets in different colours and a yoga bracelet would be good too.

Rated 1 out of 5 stars

Really disappointed that this was marketed as a Val d'Isere bracelet. I have bought 3 of these as gifts for a trip to Val this year yet there is no reference to Val d'Isere on the bracelets or packag... See more

Company replied

Rated 5 out of 5 stars

Very nice bracelet, Price is ok, Service very helpful and quick! I would propose a repair service because after some time, the strings brake. I would like to order a few meters of string !

Company replied

Rated 5 out of 5 stars

I’m so happy with my purchase! The delivery was super fast, and the bracelets are absolutely beautiful. Great quality and exactly as pictured. Highly recommended!

Rated 5 out of 5 stars

Was delivered quite fast, great quality and looks exactly as on website. I love it - motivates me to ski!

Company replied

Rated 5 out of 5 stars

The product arrived two days after the order in perfect condition and exactly as the photos showed. I am in love. Thank you!❤️

Company replied

Rated 5 out of 5 stars

Lovely bracelets. I bought many products from them. They are really longlasting. I never take my sailbrace off. Delivery vas really fast.

Rated 1 out of 5 stars

I placed my order in middle of July. Still not received my order. Emailed them on a couple of times and we’re not helpful at. Very disappointed with the whole experience, considering this... See more

Rated 5 out of 5 stars

Really easy purchase. Delivery within timeframe. Love the bracelet, I will be buying another one.

Company replied

Rated 4 out of 5 stars

Bracelet at first glance does not do wow. After putting it on it makes an impression , original idea none of my friends has such a beautiful bracelet . I like it very much .

Company replied

Rated 5 out of 5 stars

Decent delivery time and reasonably priced. I bought the run bracelet and it’s so well made and fits really well. It looks great, I love it.

Rated 1 out of 5 stars

I’m sorry to tell that i haven’t received my order. It’s not Sailbrace fault but the carrier but they haven’t provided me with a solution after 10 days of emails. I wanted my order for Christmas but... See more

Rated 5 out of 5 stars

I use their bracelets for last +2 years (have 4 different versions). All looks good and (still) fresh. Good quality!

Company replied

Rated 5 out of 5 stars

I ordered a bracelet a few days ago and got it today, really quick delivery! And the bracelet is just amazing.🤩🤩

Company replied

Rated 3 out of 5 stars

Its very nice but the knot is weak so during the day its all the time getting wider and wider and i need to adjust it everytime again to my size

Rated 2 out of 5 stars

The request for a review has come before the product has arrived. Very disappointed that it is taking so long and wish I hadn’t bothered

Rated 5 out of 5 stars

The bracelet is very nice and the delivery fast and perfectly on time!

Rated 5 out of 5 stars

I ordered 2 bracelets. They look Great (nicer in reality), good quality. Shipping was quick. Very pleased!

Company replied

Rated 4 out of 5 stars

I got exactly what I ordered. The packaging was pretty and well done. The material on the items seems to have a good quality! Only downside is that the necklace I bought is little too long for my l... See more

Rated 4 out of 5 stars

Product looks nice, exactas expected, took a bit time to deliver, but I guess it was due to Christmas congestion…

Company replied

Rated 5 out of 5 stars

Fast delivery! Great quality, love it! And it is soooo cute, cant wait wearing it on the slopes!

Company replied

Rated 4 out of 5 stars

Receipt of product was in line with expectations and product was exactly as outlined. Happy with purchase.

Company replied

Rated 5 out of 5 stars

It took 2 weeks for the bracelet to arrive. It is very nice and I will be buying those as presents for my friends….

Rated 3 out of 5 stars

I was a little surprised as to how small the item was but maybe I didn’t choose the Bigger size as it’s hard to see behind my Watch as I wear a Magnet band on the other Wrist but I am still pleased I... See more

Company replied

Rated 5 out of 5 stars

Arrived in a couple of days. The bracelet is just as promised!

Company replied

Rated 2 out of 5 stars

The product didn't quite meet my expectations, because the bracelet in the pictures looked larger than the one I actually received


Company details

  1. Jewelry Store

Written by the company

Accessories that represent your passion


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
4-star
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2-star
1-star

Replied to 12% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Bicycle bracelet

Bicycle bracelet. Super quick despatch from uk. Package arrived well protected. Love the bracelet, delicate aesthetically & unobtrusive, i wear it all the time, also same colour as my Bianchi road bike (bonus).

9 October 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you so much for your nice review Anthony!
We love that it’s a perfect match for your Bianchi, enjoy wearing it every day!
Sailbrace team

Rated 5 out of 5 stars

Simple quality.

Quick delivery. High quality simple design bracelet. Definitely recommend to others.

3 October 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thanks for the recommendation and for choosing us Linda. Enjoy your bracelet.
Sailbrace team

Rated 5 out of 5 stars

This is the 2nd bike bracelet I have…

This is the 2nd bike bracelet I have ordered for my husband. The first was worn consistently for nearly 2 years and the strap only broke recently! He missed it so much that I ordered him another!
Great quality and perfect for a cycling enthusiast.

19 September 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

This made us smile. :)
Thank you Mo! We’re so glad your husband loved his bracelet enough to get another after two years. Wishing him many more rides with it!
Sailbrace team

Rated 5 out of 5 stars

All good

Fast delivery to different country, modern eshop, nice package, great product

19 September 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you so much Lukáš! We’re so happy you enjoyed the whole experience.
Sailbrace team

Rated 3 out of 5 stars

I was a little surprised as to how…

I was a little surprised as to how small the item was but maybe I didn’t choose the Bigger size as it’s hard to see behind my Watch as I wear a Magnet band on the other Wrist but I am still pleased I bought it as it reminds me of all the years I did Triathlon- 30 before I became unwell.

4 September 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

Thank you for your kind words.
We’re so happy the bracelet reminds you of your triathlon journey. We wish you all the best.
Sailbrace team

Rated 5 out of 5 stars

Mtb bracelet

The item I ordered (mtb bracelet) is really nice and the shipping was quick and efficient

4 September 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

It’s wonderful to hear your bracelet arrived safely and that you’re happy with it. Thanks for your kind feedback Lucrezia!
Sailbrace team

Rated 5 out of 5 stars

Sailbrace - nice and chic

I use their bracelets for last +2 years (have 4 different versions). All looks good and (still) fresh. Good quality!

1 September 2025
Unprompted review
Sailbrace logo

Reply from Sailbrace

Wow, thank you for your loyalty Tomasz! We’re thrilled to hear your bracelets are still looking great after all this time. It means a lot to know you enjoy our quality and designs!
Sailbrace team

Rated 5 out of 5 stars

Will definitiv order more

I love my race bike bracelet. It looks stylish and supports my sportive look.
As well ordered one as a birthday gift for my daughter.

Recommend already to my friends and definitely I will order more...
fast delivery to Germany 👍

4 August 2025
Unprompted review
Rated 1 out of 5 stars

I placed my order in middle of July

I placed my order in middle of July. Still not received my order.

Emailed them on a couple of times and we’re not helpful at.

Very disappointed with the whole experience, considering this was part of a Birthday present.

Not good to deal with at all and I’m still waiting for my order

17 July 2025
Unprompted review
Rated 5 out of 5 stars

The best bracelet

Its the best bracelet. I ordered 3 years ago for my husband and me, his is still doing great, pretty much looking the same as when we first got it(we dont take it off, ever). So it went through showers, sea, pools, sweat etc. Mine changed color and fell apart a bit, after a few months but they sent a replacement briefly(withing a few days of my reclamation)and its also pretty much the same as when I got it. So very very durable and beautiful and you dont even feel that its on your arm. And of course great customer service. I will definitely order again.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a great expericence with…

I had a great expericence with Sailbrace ! After a small problem with my order , I had a very professional answer and a super fast solution to my problem !
I heartly recomend this brand !
Thanks again to the crew ☺️

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Support

Such a great and fast support! Kaja helped me so fast and good I am just happy! Defiantly recommend this company!

17 June 2025
Unprompted review

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