customer

My bracelet unravelled after 2 days wear. I've emailed them twice, and filled in a contact form via their website and they won't respond. The bracelet itself was really lovely. I would have wanted a replacement not a refund. Really disappointed as I loved it. UPDATE: they didn't reply to the email but today (13 days after my email) I recieved a replacement in the mail as promised. Thank you Sailbrace. I have updated the rating to reflect this.

I give the product itself 5 stars but my experience is 3, but only because I had to buy it twice - the bottle is so popular I had my first one stolen within 3 weeks of buying it which was very upsetting. At £50 for the bottle and the flavours it is very expensive for essentially just a water bottle - one that leaks easily at that, but it is worth it - I am definitely drinking more now and I like it is 'flavoured' without additives.

Great sports day medals and trophies. They looked so smart and the children were chuffed to receive them.

Nice material. Excellent quality embroidery. Better than I was expecting.

Quick service. Product just like advertised. ☺