Safeguard Europe Reviews 

846
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that parcels consistently arrive safely on time and are very easy to order online through the website. People also highlight the reliable quality of the products, explaining that the items are well packaged and perform their intended tasks effectively. However, some customers also noted frustrating delivery delays and poor tracking updates experienced through third-party courier services like DHL. A small group of consumers additionally experienced missing items within their shipments or extended wait times before their purchases finally arrived.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising exceptionally fast next-day... See more

Product

Consumers find product to be positive, highlighting its reliable quality and effectiveness across various... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast delivery times, excellent... See more

Order

Customers had positive experiences with order, frequently highlighting the straightforward online process and... See more

Quality

Clients share positive opinions on quality, consistently highlighting brilliant performance, effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, including delivery of spray bottle. I have sprayed a tiled ledge, skirting boards, surrounding carpet, inside a cupboard and the carpet door strip in my bathroom, with NOPE. No di... See more

Company replied

Rated 5 out of 5 stars

Safeguard have managed to make a retrospectively installed dpc, which was very messy and imprecise (think pump, hoses, metal tubes and a barrel of fluid) into a slick and totally controlled profession... See more

Company replied

Rated 5 out of 5 stars

Process of ordering was straight forward, items arrived extremely quickly sidering they were to the Isle Of Wight. If i need anymore, then will be very happy with ordering from them again.

Company replied

Rated 5 out of 5 stars

My parcel was delivered within the time frame and the correct way up as indicated by the arrow, well packaged and no damage. Not had chance to use the product as yet due to ongoing project in garden,... See more


Company details

  1. Manufacturer

About Safeguard Europe

Written by the company

Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.

Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.

Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.

Our products are used by:

  • Contractors
  • Housing Associations
  • Home Renovators
  • Building Construction and Maintenance Companies
  • Damp-proofing specialists
  • The UK home of trusted brands like:

  • Stormdry
  • Dryzone
  • Dryrod
  • Drybase
  • Roxil
  • SoluGuard
  • Oldroyd
  • NOPE!
  • We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.

    Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:

  • The British Board of Agrément
  • Energy Saving Trust
  • The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.

    Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.


    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    846 reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 100% of negative reviews

    Typically replies within 48 hours

    How this company uses Trustpilot

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    4.7

    All reviews

    (846)

    250 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Delivery good ,time will tell of…

    Delivery good ,time will tell of effective

    3 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    They made ordering so easy and kept me…

    They made ordering so easy and kept me updated with the progress of my purchase which was delivered earlier than expected, would definitely buy from them again

    10 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Excellent all round service.

    Item delivered,free of charge, within 25 hours of placing order. All as advertised and at a reasonable price. What more could you ask for?

    7 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Very pleased

    Good price, easy ordering, prompt delivery.

    6 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Real service with simple ordering and payment.

    A straightforward ordering and payment system. good communications and prompt delivery. This was a repeat order from me.

    4 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Really easy to deal with and great…

    Really easy to deal with and great product

    4 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Safeguard NOPE spider spray

    I purchased Nope spider spray through the company and it was delivered practically overnight.
    It was good value for money, I bought the 5ltr with sprayer. I have used the product in my home and haven’t seen any spiders since, fingers crossed. Thank you safeguard for not adding pics of spiders to the packaging, this is very thoughtful for those who live in fear! 🤩

    28 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning,

    Thank you for taking the time to leave us a review.

    We are glad that the delivery of our order was swift and that the product has met your expectations.

    Thank you for choosing Safeguard Europe.

    Kind regards,
    Teigan
    Safeguard Europe Ltd.
    01403210204.

    Rated 5 out of 5 stars

    Excellent service

    Excellent service. Easy to order & arrived on time with no shipping fees!!

    27 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 4 out of 5 stars

    Arrived OK

    Arrived OK. Not yet had chance to use it due to pet sitting. Hence 4stars.

    3 May 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Very good service

    Very good service . Nice piece of equipment.

    26 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 4 out of 5 stars

    Good communication and order arrived in…

    Good communication and order arrived in good time.
    Courier was very helpful too

    27 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Best price for the product I needed.

    Best price for the product I was looking for. Delivery was quick. I will continue to make my purchase from Safeguard.

    26 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Great product

    Smooth, easy, straightforward. The assembly is a bit complicated but there's an excellent tutorial video to explain everything. Their blackout blinds really work.

    22 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Speedy delivery

    Speedy delivery, good service, good quality product

    20 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Price and ordering all good

    Ordering, price and delivery were excellent.
    With regard to the product to repel spiders I'll have to wait and see!

    14 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    First class service as always very good…

    First class service as always very good service would definitely recommend. Thanks to the team.

    19 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    good price fast delivery

    good price fast delivery

    16 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Done the job

    Done the job, delivered on time.

    16 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Rated 5 out of 5 stars

    Purchase arrived promptly

    Purchase arrived promptly. Communication from safeguard and DPD was excellent. Thank you.

    13 April 2026
    Safeguard Europe logo

    Reply from Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

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