A good product. Needed more than anticipated (fence was particularly porous). Looks a lot drier and less saturated after raining heavily. Used a brush, as am in close proximity to neighbouring ca... See more
Company replied
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Review summary
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Reviews shaping this summary
Safeguard have managed to make a retrospectively installed dpc, which was very messy and imprecise (think pump, hoses, metal tubes and a barrel of fluid) into a slick and totally controlled profession... See more
Company replied
Good easily applied product using pump sprayer bought previously. Did 2 coats on 4 x 2 x 2.4 shed and gable end cladding 5 x 2.5 using 7.5 litres in 2 hours. No colour change to original natural timb... See more
Company replied
Buying direct was much cheaper than buying from other retailers (even from one that stated delivery was direct from Safeguard). Delivery was free and arrived next day. Not used product yet so review... See more
Company replied
Company details
About Safeguard Europe
Written by the company
Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.
Contractors
Housing Associations
Home Renovators
Building Construction and Maintenance Companies
Damp-proofing specialists
Stormdry
Dryzone
Dryrod
Drybase
Roxil
SoluGuard
Oldroyd
NOPE!
The British Board of Agrément
Energy Saving Trust
Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.
Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.
Our products are used by:
The UK home of trusted brands like:
We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.
Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:
The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.
Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.
Contact info
Redkiln Close, RH13 5QL, Horsham, United Kingdom
- 01403 210204
- info@safeguardeurope.com
- safeguardeurope.com
4.7
Excellent
691 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price and ordering all good
Ordering, price and delivery were excellent.
With regard to the product to repel spiders I'll have to wait and see!
14 April 2026
First class service as always very good…
First class service as always very good service would definitely recommend. Thanks to the team.
19 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Good product
Good product, delivery was fast and careful. I'm not giving it 5 stars because the price is a bit high.
8 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
On time and well packed.
14 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Purchase arrived promptly
Purchase arrived promptly. Communication from safeguard and DPD was excellent. Thank you.
13 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Great service and communication
Had an issue with the bathroom fan not working on arrival (these things happen) but brilliant communication and fan picked up next day and new one dispatched that's brilliant.
Great communication throughout the issues.
6 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Fast delivery and great product
15 February 2026
Reply from Safeguard Europe
Good afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
All good
All good. Speedy delivery, packaged well. No opinion on the product, as I've yet to use it. Thanks 👍🏻
4 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
fast delivery good value
9 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Buying direct was much cheaper and easy.
Buying direct was much cheaper than buying from other retailers (even from one that stated delivery was direct from Safeguard). Delivery was free and arrived next day. Not used product yet so review just based on purchasing experience.
8 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
The product was as advertised and…
The product was as advertised and prompt delivery. I've used safeguard products before and they are good quality at a reasonable price.
8 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Fast delivery
Fast delivery. Easy to install and so quiet too, works really well. Definitely recommend
7 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Stormdry max …
Ordered the Stormdry max on a Monday and it arrived Wednesday it doesn’t get any better than that. Heard good reviews about their products looking forward to trying them out .
7 April 2026
Reply from Safeguard Europe
Good afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
I'm still waiting for it to be…
I'm still waiting for it to be delivered. No replies from company so far.
6 April 2026
Reply from Safeguard Europe
Good afternoon,
Thank you for taking the time to leave us a review. Our apologies there have been delays with your order.
Looking at the information provided by the courier, this was delayed in the depot and will be out for redelivery tomorrow - 14/04/2026.
I hope this helps and if you have any further questions, please contact us directly on 01403210204.
Kind regards,
Teigan
Safeguard Europe Ltd.
Product arrived quickly
Product arrived quickly.
I also phoned the company to ask about the product and the staff member was knowledgable.
4 April 2026
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Initially we had a problem with a fence…
Initially we had a problem with a fence waterproofing product, however the company has refunded us and sent out new product - you cant ask for more really so great service and good communications - thanks you to connor who resolved our problem and concerns - nice chap
24 March 2026
Unprompted review
Reply from Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
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