I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... See more
Company replied
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See what reviewers are saying
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... See more
Company replied
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... See more
Company replied
The website is easy to navigate, with many good leads receive at basic, once you upgrade to contact , you should get result, this site is good for all your property letting needs short term and long... See more
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Company details
Written by the company
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
Contact info
Acre House, 11/15 William Road, NW1 3ER, London, United Kingdom
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website very easy to use, lots of potential room mates
Website very easy to use and enter all the information you need to know. Photos uploaded easily too.
Early days but there seem to be lots of people looking for rooms. I used to use EasyRoomMate but this is as good.
14 May 2023
Unprompted review
Reply from Roomgo UK
Hello Miss Brittlegill,
Thank you for taking the time to leave such amazing feedback!
It is an absolute pleasure having users like you advertise on our website. We work very hard to provide an excellent experience to our users and we are so grateful to hear that you are satisfied with our services.
If you need a hand with anything while on the website please get back to us and we will be more than happy to help.
Best regards,
The Roomgo Team
team@roomgo.co.uk
The good service provide it
I'm unable to reply to an Interest message received, it says i have to upgrade to premium account. The only thing i could do was send an interest back to the person.
I should be able to reply via CONTACT person but it says it locked.
Roomgo is a platform that helps individuals find rooms for rent with no agent fees. It is an easy and efficient way to search for flatshare options and find the perfect roommate. Here is some more information about Roomgo based on the provided web search results:
Features of Roomgo: Roomgo is a platform that enables individuals to search for rooms to rent by location, price, and other preferences. The website offers a range of features to help users find the right accommodation, including photos, detailed descriptions of the room and the house, and contact information for the current tenants.
No agent fees: Unlike traditional rental agencies, Roomgo does not charge any agent fees. This means that users can find a room to rent without having to pay any additional fees or charges, making it an affordable option for those on a budget.
Roomgo's role: Roomgo is not a rental agency, and as such, it does not search for rooms on behalf of users. Instead, the platform provides a database of available rooms and potential roommates, making it easy for individuals to find a flatshare that meets their needs.
Customer service: Roomgo has a customer service team that can help users with their search for a room to rent. If users have any questions or concerns, they can contact the customer service team via email and receive assistance in their search for a flatshare.
Overall, Roomgo is a useful platform for individuals looking for rooms to rent without having to pay any agent fees. The website provides a range of features to help users find the right accommodation, and its customer service team is available to assist with any queries or concerns.
9 May 2023
Unprompted review
Reply from Roomgo UK
Hello Sam,
Thank you so much for the amazing feedback you shared with us!
your knowledge about the website kept us surprised and impressed, however, that's exactly what you expect from a loyal user such as yourself Sam.
It's always delightful to hear such a pleasant review about the services we provide and the effort our Customer service agents put in to ensure the satisfaction of our users.
I only hope that we can continue to impress you, and we wish you the best of luck in your search.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Easy website to use.
5 May 2023
Unprompted review
Reply from Roomgo UK
Hello Aisling,
Thank you for sharing your Feedback with us!
We are delighted to hear that you are satisfied with our service and that you find the website easy to use.
Please do not hesitate to reach out to us if you have any queries. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
I love the portal with easy access to…
I love the portal with easy access to searches. Customer service is absolutely top class, tracking your searches and sending emails with tips and recommendations to develop your skills in better searching your tenants.
5 May 2023
Unprompted review
Reply from Roomgo UK
Hello Madelaine.
Thank you for your taking the time to leave such positive comments.
It is always a pleasure to hear from our customers about their satisfaction with our website and the customer service provided.
If you ever need a hand with anything else, please let us know and we'll be more than happy to help
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hello,
Thank you for your 5-star review.
We appreciate your positive feedback and we are delighted to learn that you are happy with your experience on the website.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team.
team@roomgo.co.uk
very convenient website,friendly and…
very convenient website,friendly and supportive customer service.
27 April 2023
Unprompted review
Reply from Roomgo UK
Hello Fahim,
Thank you so much for your feedback!
We really appreciate your positive feedback about our website and Customer service team. Please know that it gives us great pleasure to assist you Fahim.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
I’ve been a member how for over 10…
I’ve been a member how for over 10 years & find this site very good for finding suitable tenants
25 April 2023
Unprompted review
Reply from Roomgo UK
Hello Newsu,
Thank you for your 5-star review!
We are happy to receive such an excellent and positive review about our service from a loyal user like yourself Newsu.
I only hope that we can continue to impress, and we wish you the best of luck on your search.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Site is easy to use
20 April 2023
Unprompted review
Reply from Roomgo UK
Hello Muhammad,
Thank you for taking the time to leave a review!
We appreciate your positive Feedback and we're really happy to hear that you're satisfied with your experience on our website.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team.
team@roomgo.co.uk
Limited if you don't pay
I like the fact that we can keep the ads for long time for free.
I don't like the fact that we can't contact them unless we pay.
18 April 2023
Unprompted review
Reply from Roomgo UK
Hello Cedric,
Thank you for sharing your Feedback!
We are constantly working to improve our service quality and are disheartened to hear that your experience on the website was less than perfect.
Please note that the Premium membership is not required to use our website. There are many members using Roomgo for free and without subscribing to our membership.
Anyone can register, publish advertising, and browse every ad on the website for free. They also have unlimited contact with Premium members and the ability to send interest messages to other Basic users.
The Premium membership is only an additional feature, as Customer service agents we are here to make every user's experience a good one, and that's the reason why we assist those who would like to speed up their search process.
Please feel free to reach out to us with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
team@roomgo.co.uk
My experience with Roomgo uk
My experience with Roomgo uk. What is very professional I went online and was very easy to set up posted pictures and the next day. Somebody contacted me straight away. I would like to strongly recommend this company.
18 April 2023
Unprompted review
Reply from Roomgo UK
Hello Del,
Thank you for taking th time to leave your Feedback!
We are so glad to hear that you find our website professional and easy to use.
We work very hard to keep our members satisfied and we are very happy to hear that we’ve met your expectations.
Please feel free to reach out to us with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reliable with excellent custom service.
Reliable with excellent custom service.
by Oly
18 April 2023
Unprompted review
Reply from Roomgo UK
Hello Oly,
Thank you for the 5-star review!
We really appreciate your positive feedback about our website and Customer service team.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Reply from Roomgo UK
Hello Pat,
Thank you for sharing your Feeback with us!
We are overjoyed to know that you find our team to be beneficial, we want every user to have a positive and fruitful experience with us.
We sincerely hope you find what you're looking for, Pat. Please don't hesitate to contact us again in case you have any questions or need a hand on the website.
Best regards,
The Roomgo Team
team@roomgo.co.uk
They responded quickly
They responded quickly, kindly and offered me a solution to my problem.
12 April 2023
Unprompted review
Reply from Roomgo UK
Hello Lucas,
Thank you for sharing your Feedback!
We really appreciate that, and we are happy to hear that our team was able to assist you with your search.
We wish you the best of luck in your search, please don't hesitate to contact us again in case you have any queries.
Best regards,
The Roomgo Team.
Excellent service
Excellent service. Great response time and friendly helpful people
Would recommend and use again
5 April 2023
Unprompted review
Reply from Roomgo UK
Hello Bladon,
Thank you for sharing your Feedback!
We work very hard to keep our members satisfied, and we are pleased to hear that you are happy with our website and the level of service our team provides.
Please don't hesitate to contact us again if you have any queries.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great help from Manal
29 March 2023
Unprompted review
Reply from Roomgo UK
Hello Genevieve,
Thank you for your 5-star review!
We are extremely happy to hear that our customer service representative was able to help you with your search.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Clear and polite
The answer I got was fast,clear and polite. It solved the issue and provided a satisfactory answer
27 March 2023
Unprompted review
Reply from Roomgo UK
Hello Juan,
Thank you so much for your great feedback.
It's always delightful to hear about our customer's satisfaction with the level of service our team provides, we are always at your disposal should you need any further assistance, Juan.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Setting up myvadvert was quick and…
Setting up myvadvert was quick and simple.
22 March 2023
Unprompted review
Reply from Roomgo UK
Hello Zohra,
Thank you for taking the time to leave your Feedback!
We are thrilled to learn that you find our website simple to use. We want every user's experience with us to be pleasant and successful, and we genuinely hope you find what you're searching for, Zohra.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo was easy to follow and Always…
Roomgo was easy to follow and Always very efficient. Easy site to navigate.
I’ve used Room many times. Always managed to fine tenants
21 March 2023
Unprompted review
Reply from Roomgo UK
Hello Faisal,
Thank you for taking the time to share your feedback!
It is an absolute pleasure having loyal users as you advertise on our website and we're delighted to hear that you're satisfied with our service.
We wish you the best of luck on your search, We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Manal from Roomgo’ service is…
Manal from Roomgo’ service is excellent. Very warm hearted and kind and helpful. I definitely recommend Roomgo to everyone.
16 March 2023
Unprompted review
Reply from Roomgo UK
Hello Peng,
Thank you for taking the time to leave such an amazing review!
We work very hard to keep our members satisfied and we're happy to hear that our customer service team left such a positive impression.
I only hope that we can continue to impress!
We are always at your disposal should you need any further assistance Peng.
Best regards,
The Roomgo Team
team@roomgo.co.uk
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