I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... See more
Company replied
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See what reviewers are saying
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... See more
Company replied
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... See more
Company replied
The website is easy to navigate, with many good leads receive at basic, once you upgrade to contact , you should get result, this site is good for all your property letting needs short term and long... See more
Company replied
Company details
Written by the company
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
Contact info
Acre House, 11/15 William Road, NW1 3ER, London, United Kingdom
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service by Manal thanks
17 October 2023
Unprompted review
Reply from Roomgo UK
Hello Nourddine,
Thank you for your sharing your feedback!
We're thrilled to know that you had a great experience with our service. It's our priority to ensure that our users find our platform easy to use and helpful.
If you need any further assistance or have any questions, please feel free to reach out to us.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Great customer service from Manal
6 October 2023
Unprompted review
Reply from Roomgo UK
Hello Freddie,
Thank you for taking the time to share your feedback with us.
We're delighted to know that we met your expectations. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Kind regards,
Manal from Roomgo's Customer service is…
Manal from Roomgo's Customer service is the best.
21 September 2023
Unprompted review
Reply from Roomgo UK
Hello Mihai,
Thank you for sharing your feedback with us!
We really appreciate your positive feedback about our Customer Service team. Please know that it gives us great pleasure to assist you.
We are delighted to hear that Manal provided you with excellent service. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hello Oscar,
Thank you for taking the time to leave us your feedback!
We're thrilled to know you had a positive experience with us. If you ever have more questions or require assistance in the future, please don't hesitate to get in touch.
Your satisfaction remains our top priority. Thank you once again!
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hello Alfonso,
Thank you so much for your kind words and for recommending our service!
We're delighted to hear that you had a positive experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
Your satisfaction is our priority. Thanks again!
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Good customer service
4 September 2023
Unprompted review
Reply from Roomgo UK
Hello Jessica,
We sincerely appreciate your valuable feedback!
We are delighted to hear that your experience with our customer service was positive.
Should you need any further assistance or have any questions, please feel free to get in touch with us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
So far so good
So far so good. Good customer service and easy to use service.
28 August 2023
Unprompted review
Reply from Roomgo UK
Hello Hala,
Thank you for sharing your feedback with us!
We are glad to hear that you're having a positive experience with our service! Providing excellent customer service and an easy-to-use platform are top priorities for us.
Please don't hesitate to reach out. We're here to assist you every step of the way. Thank you for choosing Roomgo!
Best regards,
The Roomgo Team
team@roomgo.co.uk
good company
I am looking to start working with them and they seem very active and with a good flow of candidate. Looking forward to start !!!
21 August 2023
Unprompted review
Reply from Roomgo UK
Hello Maxime,
Thank you for choosing Roomgo and for sharing your feedback with us!
We're delighted that you're considering starting your journey with us, and it's fantastic to know that you are satisfied with our services. Your enthusiasm is appreciated, and we look forward to having you on board.
Should you ever have any questions or require assistance, please don't hesitate to reach out. We're here to support you and ensure your experience is both productive and fulfilling.
Best regards,
The Roomgo Team
I want to thank for the great help…
I want to thank for the great help given by Manal to reach my account.
It gave me confidence with the site.
7 August 2023
Unprompted review
Reply from Roomgo UK
Hello Milton,
Thank you for your taking the time to leave such positive comments.
Our main goal is to find the best solution for each customer and help them according to their needs. So, we're really happy to hear that our customer service team was able to provide great assistance.
We are also very grateful for your interest in our website and I hope you have an enjoyable experience on our site.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I’m trying to activate the room
4 August 2023
Unprompted review
Reply from Roomgo UK
Hello Shiela,
Thank you for your review!
Our customer service team will be delighted to assist you in activating your listing.
Please feel free to reach out to us via email at team@roomgo.co.uk.
Best regards,
The Roomgo Customer Service Team.
I have let many rooms with Roomgo
I have let many rooms with Roomgo
They appeal to properties and people at the higher end of the market. Very easy to use site. I thoroughly recommend them
16 June 2023
Unprompted review
Reply from Roomgo UK
Hello Robin,
Thank you for taking the time to leave us such an amazing review.
Seeing our customers happy and satisfied with their experience on the website brings us joy and encourages us to improve. Your comment Robin is much appreciated.
We wish you the best of luck in the future.
Please do not hesitate to reach out to us if you have any queries. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great experience
Manal was super nice and helpful in everything, guiding me in a difficult user experience of the website
26 July 2023
Unprompted review
Reply from Roomgo UK
Hello Federico,
Thank you for your 5-stars review!
We are pleased to hear that you are satisfied with the level of our customer service.
Please don't hesitate to contact us again if you have any questions or need a hand on the website.
Kind regards,
The Roomgo Team
Roomgo CS,
Roomgo CS,
Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not willing to give full deposit when they secure the room ,later make excuses to lower the amount that was agreed. At the same time if they happen to take the room, they will break the house rules which was agreed. More over I lost one month rental n replacement cost. Thanks much.
20 July 2023
Unprompted review
Reply from Roomgo UK
Hello Sadiris,
Thank you for sharing your feedback with us!
We really appreciate your positive feedback about our Customer service team. Please know that it gives us great pleasure to assist you Sadiris.
We are disheartened to hear about the issue you had with a tenant and please keep in mind that we will always be at your disposal if you need anything.
Best regards,
The Roomgo Team
Manso have a great customer services
Manso have a great customer services, he help me to find the right flatmate.
10 July 2023
Unprompted review
Reply from Roomgo UK
Hello Raquel,
Thank you for taking the time to share your Feedback with us!
We are delighted to hear that our Customer Service met your expectations.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reply from Roomgo UK
Hello ,
Thank you for your 5-star review!
We are delighted to hear that our Customer Service agents were able to assist you with your query.
Please know that it gives us great pleasure to assist you.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Great platform
5 June 2023
Unprompted review
Reply from Roomgo UK
Hello Tery,
Thank you for your review!
We hope that we can continue to impress you, and we wish you the best of luck in your search.
Please don't hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Manal was very kind and resolve my…
Manal was very kind and resolve my issue very quick, I’m impress of his professional skills that helped me, thank you for all your help :)
7 June 2023
Unprompted review
Reply from Roomgo UK
Hello Paco,
Thank you for taking the time to share your feedback with us.
We are always thrilled to hear about our user's satisfaction with the level of service we provide.
Paco, if you have any questions or require assistance with the website, please don't hesitate to reach out to us. We are here to help.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Easy to navigate website with many…
The website is easy to navigate, with many good leads receive at basic, once you upgrade to contact , you should get result, this site is good for all your property letting needs short term and long term., it also say greeting to leads saving you time
29 May 2023
Unprompted review
Reply from Roomgo UK
Hi Sheral,
Thank you for your sharing your feedback!
We're glad you find our website easy to navigate and that it meets your needs. We appreciate your loyalty and support.
Don't hesitate to reach out if you need any assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I found a more honest and friendly…
I found a more honest and friendly communication after introducing myself as a student with an accommodation problem.
24 May 2023
Unprompted review
Reply from Roomgo UK
Hello Moghimifar,
Thank you for taking the time to share your feedback with us!
Being able to offer our users high-quality support is very important to us, and it's wonderful to hear that you are happy with the level of services offered. Moghimifar.
We wish you the best of luck in your search.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
They very good company to put ur room…
They very good company to put ur room to rent very good
19 May 2023
Unprompted review
Reply from Roomgo UK
Hello Tushane,
Thank you for taking the time to leave your Feedback about our website!
We are delighted to hear about your satisfaction with our services.
We wish you the best of luck and hope you won't hesitate to contact us again if you have any queries.
Best regards,
The Roomgo Team
team@roomgo.co.uk
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