The box arrived slightly damaged, and I was concerned the gas’s bottle felt light so I emailed and also filled in the online communication form but no response, so I had to phone to get help, so felt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sent standard instead of long but still usable also Delivered within 3 days but had to call to find out when. Tha fact I actually spoke to a human was nice tho lol.
Arrived on time. I ordered the wrong size flashing kit . Phoned them and they changed it for the right one before order was dispatched. I would have given them stars but when lorry arrived the driver... See more
So easy to order on line, great products, only downside is delivery. No delivery to the channel isles. (Jersey) Would love to work with this product and company more, but need a more straight for... See more
Company details
Written by the company
Roofing Outlet launched in 2015, with the intent to make shopping for roofing material, easier, quicker and ultimately hassle free. We launched in order to move with the growing trend in the UK of buying building materials online. Working closely with the UK's leading manufacturers, we can deliver direct to you with the lowest prices available today. Roofing Outlet was created and is now operated by highly experienced individuals who have long standing relationships with UK manufacturers, many of which go back over 40 years. As a result, we are able to get the very best rates for your project and pass the savings directly to you. Whether you are an experienced trades person, new to the industry or a householder working on a self build we are here to offer you an unrivalled level of customer service. We know the importance of relaying accurate, up-to-date information.
Contact info
Earlsfield Road 276, SW18 3DY, United Kingdom
- 020 8877 9495
- sales@roofingoutlet.co.uk
- roofingoutlet.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Amazing service
7 May 2026
Great price and next day delivery
Great price and next day delivery, what else needed these days? Thanks
30 April 2026
Excellent service and quick delivery
23 April 2026
Im very disappointed
Im very disappointed. Been costumer several times. Any order was delayed. But now is one month waiting to complete delivery. I been contacted them many times and only says really sorry and promise next week delivery is. I can't finish jobs because didn't get materials. I will go to order somewhere else and ask for refund. I loose money time and
my costumers are not happy. This is worse experience I ever had.
6 May 2026
Unprompted review
Reply from Roofing Outlet
We’re very sorry to hear about your experience and completely understand your frustration. While we’re pleased that the main bulk of your cladding order has been delivered, we know this does not help when the remaining items are holding up your job.
Unfortunately, we were let down by one of our suppliers regarding the screws needed to complete your order. This is not the level of service we aim to provide, and we appreciate that the delays have impacted both your time and your customers.
The missing items have now been confirmed for delivery, and we are personally monitoring this closely to ensure they arrive as soon as possible. We sincerely apologise for the inconvenience caused and thank you for your patience and previous custom. your feedback is highly valued and will help us to make improvements.
Kind regards
Harry Miles
Sales Manager
Professional service
Professional service. Sound information and excellent follow-up. The minor issue with the deliver was handled promptly and a favourable solution agreed. And BTW - very competitive pricing! Will unquestionably use them again!
21 April 2026
Great Service
28 April 2026
Fair price and quick/prompt delivery up…
Fair price and quick/prompt delivery up north to the Scottish Highlands
18 April 2026
2ND Time I've used this company for a…
2ND Time I've used this company for a roofing product , and received helpful and professional advice on both occasions by different members of their Staff .
Plus they were great with an agreeable discount .
Yes , I would definitely recommend this company
Regards , Steve Morgan .
23 April 2026
Overall excellent service
Easy website to navigate, clear idea of delivery by date. Delivered on time and well packaged. The courier went above and beyond to get as close as he could to the building. Will definitely use again.
17 April 2026
Quick delivery on a part not available…
Quick delivery on a part not available from many outlets.
22 April 2026
when things go wrong,you need a company…
when things go wrong,you need a company that will step in and put thing right again,this company Roofing Outlet, did just that.Well done Roofing Outlet
7 April 2026
Very easy to deal with & great…
Very easy to deal with & great information on delivery will defo us again
19 April 2026
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