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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, reporting that they did not work as expected or were not received at all. Customers frequently reported issues with billing, including unexpected charges and difficulties with subscription management. Reviewers also expressed frustration with the payment process, citing ongoing billing discrepancies and challenges in managing or stopping recurring payments. The cancellation process was a major source of dissatisfaction, with many struggling to cancel subscriptions or orders, leading to ongoing charges and product deliveries.

What people talk about most

Product

Clients share negative opinions on product. Many reviewers report not receiving products they ordered or... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, with some... See more

Payment

Customers consistently express frustration and dissatisfaction with payment issues. Many report being charged... See more

Subscription

People report negative experiences with subscriptions, often expressing frustration over being charged for... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many customers report significant difficulties when... See more

Based on these reviews

Rated 2 out of 5 stars

I’m 66 it just doesn’t work for me if I didn’t already I’d like to cancel any further orders please it’s just not for me,thank you

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit Company Is a Scam Peak Shilajit is a scam. They enroll customers into a monthly subscription without clear consent and continue charging credit cards. Despite sending multiple emails,... See more

Company replied

Rated 1 out of 5 stars

You sent me 2 repeat orders that I didn’t place and took over 400 euros off me … I sent you over 60 emails and got a recorded reply back every time and couldn’t deal with an actual person .. you cause... See more

Company replied

Rated 1 out of 5 stars

Your company have continuously stolen money from my account. I made a one-time purchase last year and ever since, you have continuously taken money from my account and send me products that I have not... See more

Company replied

Rated 1 out of 5 stars

I ordered once gummy of Purejit, Peak Shilatjit in May 2025. After in October they sent me a delivery confirmation of 2 items ( the same I ordered in May but 3 times the price!!!). The seller entered... See more

Company replied

Rated 1 out of 5 stars

Firstly, I did not place the order. I cancelled my subscription, but on 5 December a deduction went off my account, and I received an SMS advising that my order is on its way (Order number 11034... See more

Company replied

Rated 1 out of 5 stars

Canceled subscription and still charged for more months. Product did not meet what was advertised. Very unhappy. Mostly with the charging and sending product without authorization. Website very poor t... See more

Company replied

Rated 1 out of 5 stars

I continue to be charged monthly for this subscription when I made a one off purchase initially. I have emailed monthly with confirmation the subscription is cancelled yet now the cost is above $500 o... See more

Rated 1 out of 5 stars

Scammers, paid $10 to get the first free 30-day supply, and 2 days after they just make another payment of $82 without me allowing it somehow. Havent even recived my order and they are asking for a re... See more

Company replied

Rated 5 out of 5 stars

I purchased the Purejit 100% original Shilajit gummed for men and women. I have tired a number of gummies from different suppliers but found Purejit gummies provided the most results. Boot of energ... See more

Company replied

Rated 1 out of 5 stars

If there would be a 0 star I would awarded to you. This is simply about your way and your system of dealing with unsatisfied customers. The first time I tried your product it gave me some sort of tum... See more

Company replied

Rated 1 out of 5 stars

I am so mad at this company. I bought two cannisters to try the product and before I know it three months later I have 8 more containers. The frequency of the shipments is insane and trying to stop... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the shilajit products that l have regularly ordered through Purejit. I have used it for more than 2 years and found the results very good, it surpassed my expectations and l wi... See more

Rated 1 out of 5 stars

I have Informed you many times that i have asked for the delivery to stop! I brought a one off product, yet you keep taking money out of my account without proper authority! This is illegal as you sho... See more

Company replied

Rated 1 out of 5 stars

I ordered ONLY 1 SHILAJIT GUMMY PLATINUM instead you charged 3 SHILAJIT GUMMY PLATINUM orders and shipped and charged on my VISA . I was writing to your contact email BUT NONE replied!

Company replied

Rated 5 out of 5 stars

Hi Purejit Team, This is my review: I have found that Shilajit your product is very beneficial for 56-year-old man gives me plenty of energy. Very good for workouts and recovery and general well-bein... See more

Rated 3 out of 5 stars

I.ve read reviews about late supply or not getting the product at all mostly American people reviewing. I live in Australia It took a few weeks to come but the product arrived and I'm in the process... See more

Rated 5 out of 5 stars

Thank you very much for the special offer and discount code. I’m currently using your Shilajit product and I’m very satisfied with the results. I’ll definitely use this discount for my next pur... See more

Company replied

Rated 5 out of 5 stars

I am on my second bottles of Shilajit and Sea Moss. Very impressed. No brain fog. Wake up more alert and energised. I have started my partner on these also and he is noticing changes. Highly recommend... See more

Company replied

Rated 1 out of 5 stars

I have cancelled this order several times and you keep billing me. Cancel and send confirmation. Not left in error. Left in frustration related to the deception and loss of funds

Company replied

Rated 1 out of 5 stars

I do not like your product, I have tried to cancel but you still keep taking my money. I don't even live in the UK anymore yet you still keep delivering to my old address.

Rated 1 out of 5 stars

I purchased once and since then I have been charged regularly. I receive deliveries that I did not request and despite inquiries, the issue has not been addressed. I recommend not going anywhere.

Company replied

Rated 1 out of 5 stars

I am being scammed, auto monthly purchase which are not approved by me are happening again and again. Please stop using my credit card.

Company replied

Rated 1 out of 5 stars

This is a scam , I ordered from here once , was allergic and they keep sending me products and charging me even though I cancelled my subscription

Company replied

Rated 1 out of 5 stars

SCAMMERS!! They keep charging my credit card even though I cancelled and sending me shipments. I don’t want your shitty product. Don’t order from this company!!!

Company replied

Rated 1 out of 5 stars

This has been an extremely frustrating and unacceptable experience. I was automatically charged for a second order that I did not place. I contacted the company over two weeks ago to dispute this... See more

Company replied

Rated 1 out of 5 stars

You are sending me packages although I have cancelled all future orders. This is a crime! Plus the gummies are fake. Disgraceful!

Company replied

Rated 1 out of 5 stars

I have asked repeatedly to cancel this subscription (which I did not authorize). Cancel. Cancel. Please stop sending me this product.

Company replied

Rated 1 out of 5 stars

You are cheater, I made just onetime purchase, and you charged me three times. Despite reminder email you did not stop send me orders. I think you people are scam

Company replied

Rated 1 out of 5 stars

I have asked several times to stop the shipments, but they continue to arrive. The product itself is not effective at all.

Company replied

Rated 1 out of 5 stars

you have consistently not cancelled all future orders and continue to charge me and send me product i don't want

Company replied

Rated 1 out of 5 stars

I’m totally disappointed with you. You continue sending me this product with me reordering it…. Inspite of my frequent request to discontinue it.

Company replied

Rated 1 out of 5 stars

I have to terminate my subscription!! I demand to stop being charged immediately!!! Eran Krausz Please confirm!!!

Company replied

Rated 1 out of 5 stars

There is no way to halt the purchase. I do not want to continue taking it but there is no way to discontinue the purchase

Company replied

Rated 1 out of 5 stars

Do not ever buy this shitty product. You cannot cancel and get some worthless dummies for 66 dollars

Company replied

Rated 1 out of 5 stars

I've asked you twice to stop sending me your product, i've had to change my bank card to stop you taking my money. Stop taking my money and stop sending me your shit product.

Company replied

Rated 1 out of 5 stars

I didnt order and you keep sending to me and and charge me on my credit card. Please stop the reccuring order.

Company replied

Rated 1 out of 5 stars

14 days later after payment was taken and order placed I still havnt recieved my order

Company replied

Rated 1 out of 5 stars

I never signed up for subscription and you keep charging me. Please stop subscription and refund immediately.

Company replied

Rated 1 out of 5 stars

I do not want any more purejit . I have tried to cancel any agreement . Please honour this request again and stop sending me any more as they go in the bin

Company replied

Rated 1 out of 5 stars

You refuse to answer my emails asking you to stop charging and sending me the silajit product - your a dishonest organisation saying clients can email and we will respond - your lying and anyone that... See more

Company replied


Company details

  1. Health Food Store

Written by the company

Try #1 shilajit brand


Contact info

1.7

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordered on the 26th September

Ordered on the 26th September, never recieved email confirmation or tracking information. I reached out and was sent an email saying it was delayed. I email again, to recieve a copy and paste exact same email from 13 days before. Item still in China! I have requested a refund and had this denied! Very frustrating experience

26 September 2024
Unprompted review
Purejit logo

Reply from Purejit

We're so sorry for that issue. Please check your email, we sent you an email.

Rated 1 out of 5 stars

Product takes to long to get delivered

Product takes to long to get delivered. Product needs to have distribution in the states!

3 October 2024
Unprompted review
Purejit logo

Reply from Purejit

So sorry for that issue. We have informed you the status of shipment. For that case, we will refund your order to apology!

Rated 3 out of 5 stars

Complain about slow. Company refunded and sent the product

I ordered Sept 11 and tracking says it did not leave china yet. The company refunded the money and sent the purejit. I dont know about the product but they are not a scam. It came from india?

9 September 2024
Unprompted review
Purejit logo

Reply from Purejit

So sorry for your issue. Could you please send us your name/ email for our checking?

Rated 2 out of 5 stars

I place my order back in July and…

I place my order back in July and didn't receive it until September. It took too long to get my order, this is probably the first and last time I'm going to buy anything from this company, I emailed them several times inquiring what the status of my order was. They keep replying. We contradicting emails one that it says it was on its way the other one that they lost it and they're going to reissue the order. When I email them to cancel my order. They'll reply again that the order was lost or has been reissued, really bad customer service. I didn't even try the product yet.

12 September 2024
Unprompted review
Purejit logo

Reply from Purejit

Thank you for reaching out and sharing your experience. We sincerely apologize for the delay and the confusion caused by the conflicting communication regarding your order.

As discussed, we sent a new parcel, which has now been delivered. In recognition of the inconvenience, we have also refunded the shipping cost due to the delay.

If you have any further concerns or questions, please don't hesitate to contact us.

Rated 5 out of 5 stars

Not only did it boost my mood

Not only did it boost my mood, but helped with brain fog, and better energy.

29 August 2024
Unprompted review
Purejit logo

Reply from Purejit

Thank you for your feedback! We're thrilled to hear that the product has boosted your mood, improved your energy, and helped with brain fog.

Rated 5 out of 5 stars

I like that I get extra vitamins and nutrients

I like that I get extra vitamins and nutrients from this product. I mixed it in with my tea in the morning. Wish these tv news pushed this instead of the other bs.

26 August 2024
Unprompted review
Purejit logo

Reply from Purejit

Thank you for your feedback! We're glad to hear you're enjoying the extra vitamins and nutrients from the product, and that it works well with your morning tea.

Rated 5 out of 5 stars

My energy levels and strength seemed to…

My energy levels and strength seemed to be improving. My workouts are better. The grey hair in my beard is also being to turn back darker. I wasn't expecting that one, but I'll take it.

14 August 2024
Unprompted review
Purejit logo

Reply from Purejit

Thank you for sharing your experience! We’re delighted to hear about the improvements in your energy, strength, and even the unexpected benefit with your beard. We appreciate your feedback!

Rated 5 out of 5 stars

This product is so amazing!

This product is so amazing! Not only have I seen improvement in my energy levels, but each day my body gets an extra boost of minerals.

16 August 2024
Unprompted review
Purejit logo

Reply from Purejit

Thank you for your feedback! We’re thrilled to hear that you’re experiencing improved energy levels and an extra boost of minerals from the product.

Rated 1 out of 5 stars

Do not trust this company

Parcel never arrived 16 emails later still no furgw4 forward yodel have admitted its lost but they will not do anything to refund me 300 do not trust them fast to take your money and not willing to help if I you have an issue use a British company 😉

9 August 2024
Unprompted review
Purejit logo

Reply from Purejit

As discussed, we sent a new parcel which has been delivered. We have also issued a full refund for the delay. We apologize for the inconvenience and appreciate your understanding.

Rated 5 out of 5 stars

Helpful for me

I have been using shilajit for the past two month gives energy helps in hormonal unbalanced.

12 August 2024
Unprompted review
Purejit logo

Reply from Purejit

We’re glad to hear that Shilajit has been helping with your energy levels and hormonal balance. Thank you for your feedback!

Rated 5 out of 5 stars

I'm a guy who struggled with low testosterone

I'm a guy who struggled with low testosterone and this stuff gives me an unreal kick to life.

9 August 2024
Unprompted review
Purejit logo

Reply from Purejit

We’re thrilled to hear that the product has made such a positive impact on your energy and vitality. Thank you for your feedback!

Rated 3 out of 5 stars

I love your product and will continue…

I love your product and will continue to buy it.But I need to be compensated for 1 bad jar.. I have sent an email documenting with pictures of a weak blend.. I still have that Container unused in i'm Still waiting For Too long.. For someone To fix this.. In the meantime I still placed A very large order and I hope There will be no problems.. The other problem is , it takes 3 weeks to get a delivery that's not cool.. Hopefully you can get Quicker delivery Soon

6 August 2024
Purejit logo

Reply from Purejit

Thank you for your feedback. We’ll note your concerns and work on improving our delivery times and product quality. We look forward to serving you again with your new order.

Rated 5 out of 5 stars

I get fast delivery and it's a great…

I get fast delivery and it's a great product.

6 August 2024
Purejit logo

Reply from Purejit

Thank you for your feedback! We’re pleased to hear that you’re happy with the fast delivery and the quality of the product.

Show reviews in all languages. (105 reviews)

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