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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, reporting that they did not work as expected or were not received at all. Customers frequently reported issues with billing, including unexpected charges and difficulties with subscription management. Reviewers also expressed frustration with the payment process, citing ongoing billing discrepancies and challenges in managing or stopping recurring payments. The cancellation process was a major source of dissatisfaction, with many struggling to cancel subscriptions or orders, leading to ongoing charges and product deliveries.

What people talk about most

Product

Clients share negative opinions on product. Many reviewers report not receiving products they ordered or... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, with some... See more

Payment

Customers consistently express frustration and dissatisfaction with payment issues. Many report being charged... See more

Subscription

People report negative experiences with subscriptions, often expressing frustration over being charged for... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many customers report significant difficulties when... See more

Based on these reviews

Rated 2 out of 5 stars

I’m 66 it just doesn’t work for me if I didn’t already I’d like to cancel any further orders please it’s just not for me,thank you

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit Company Is a Scam Peak Shilajit is a scam. They enroll customers into a monthly subscription without clear consent and continue charging credit cards. Despite sending multiple emails,... See more

Company replied

Rated 1 out of 5 stars

You sent me 2 repeat orders that I didn’t place and took over 400 euros off me … I sent you over 60 emails and got a recorded reply back every time and couldn’t deal with an actual person .. you cause... See more

Company replied

Rated 1 out of 5 stars

Your company have continuously stolen money from my account. I made a one-time purchase last year and ever since, you have continuously taken money from my account and send me products that I have not... See more

Company replied

Rated 1 out of 5 stars

I ordered once gummy of Purejit, Peak Shilatjit in May 2025. After in October they sent me a delivery confirmation of 2 items ( the same I ordered in May but 3 times the price!!!). The seller entered... See more

Company replied

Rated 1 out of 5 stars

Firstly, I did not place the order. I cancelled my subscription, but on 5 December a deduction went off my account, and I received an SMS advising that my order is on its way (Order number 11034... See more

Company replied

Rated 1 out of 5 stars

Canceled subscription and still charged for more months. Product did not meet what was advertised. Very unhappy. Mostly with the charging and sending product without authorization. Website very poor t... See more

Company replied

Rated 1 out of 5 stars

I continue to be charged monthly for this subscription when I made a one off purchase initially. I have emailed monthly with confirmation the subscription is cancelled yet now the cost is above $500 o... See more

Rated 1 out of 5 stars

Scammers, paid $10 to get the first free 30-day supply, and 2 days after they just make another payment of $82 without me allowing it somehow. Havent even recived my order and they are asking for a re... See more

Company replied

Rated 5 out of 5 stars

I purchased the Purejit 100% original Shilajit gummed for men and women. I have tired a number of gummies from different suppliers but found Purejit gummies provided the most results. Boot of energ... See more

Company replied

Rated 1 out of 5 stars

If there would be a 0 star I would awarded to you. This is simply about your way and your system of dealing with unsatisfied customers. The first time I tried your product it gave me some sort of tum... See more

Company replied

Rated 1 out of 5 stars

I am so mad at this company. I bought two cannisters to try the product and before I know it three months later I have 8 more containers. The frequency of the shipments is insane and trying to stop... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the shilajit products that l have regularly ordered through Purejit. I have used it for more than 2 years and found the results very good, it surpassed my expectations and l wi... See more

Rated 1 out of 5 stars

I have Informed you many times that i have asked for the delivery to stop! I brought a one off product, yet you keep taking money out of my account without proper authority! This is illegal as you sho... See more

Company replied

Rated 1 out of 5 stars

I ordered ONLY 1 SHILAJIT GUMMY PLATINUM instead you charged 3 SHILAJIT GUMMY PLATINUM orders and shipped and charged on my VISA . I was writing to your contact email BUT NONE replied!

Company replied

Rated 5 out of 5 stars

Hi Purejit Team, This is my review: I have found that Shilajit your product is very beneficial for 56-year-old man gives me plenty of energy. Very good for workouts and recovery and general well-bein... See more

Rated 3 out of 5 stars

I.ve read reviews about late supply or not getting the product at all mostly American people reviewing. I live in Australia It took a few weeks to come but the product arrived and I'm in the process... See more

Rated 5 out of 5 stars

Thank you very much for the special offer and discount code. I’m currently using your Shilajit product and I’m very satisfied with the results. I’ll definitely use this discount for my next pur... See more

Company replied

Rated 5 out of 5 stars

I am on my second bottles of Shilajit and Sea Moss. Very impressed. No brain fog. Wake up more alert and energised. I have started my partner on these also and he is noticing changes. Highly recommend... See more

Company replied

Rated 1 out of 5 stars

I have cancelled this order several times and you keep billing me. Cancel and send confirmation. Not left in error. Left in frustration related to the deception and loss of funds

Company replied

Rated 1 out of 5 stars

I do not like your product, I have tried to cancel but you still keep taking my money. I don't even live in the UK anymore yet you still keep delivering to my old address.

Rated 1 out of 5 stars

I purchased once and since then I have been charged regularly. I receive deliveries that I did not request and despite inquiries, the issue has not been addressed. I recommend not going anywhere.

Company replied

Rated 1 out of 5 stars

I am being scammed, auto monthly purchase which are not approved by me are happening again and again. Please stop using my credit card.

Company replied

Rated 1 out of 5 stars

This is a scam , I ordered from here once , was allergic and they keep sending me products and charging me even though I cancelled my subscription

Company replied

Rated 1 out of 5 stars

SCAMMERS!! They keep charging my credit card even though I cancelled and sending me shipments. I don’t want your shitty product. Don’t order from this company!!!

Company replied

Rated 1 out of 5 stars

This has been an extremely frustrating and unacceptable experience. I was automatically charged for a second order that I did not place. I contacted the company over two weeks ago to dispute this... See more

Company replied

Rated 1 out of 5 stars

You are sending me packages although I have cancelled all future orders. This is a crime! Plus the gummies are fake. Disgraceful!

Company replied

Rated 1 out of 5 stars

I have asked repeatedly to cancel this subscription (which I did not authorize). Cancel. Cancel. Please stop sending me this product.

Company replied

Rated 1 out of 5 stars

You are cheater, I made just onetime purchase, and you charged me three times. Despite reminder email you did not stop send me orders. I think you people are scam

Company replied

Rated 1 out of 5 stars

I have asked several times to stop the shipments, but they continue to arrive. The product itself is not effective at all.

Company replied

Rated 1 out of 5 stars

you have consistently not cancelled all future orders and continue to charge me and send me product i don't want

Company replied

Rated 1 out of 5 stars

I’m totally disappointed with you. You continue sending me this product with me reordering it…. Inspite of my frequent request to discontinue it.

Company replied

Rated 1 out of 5 stars

I have to terminate my subscription!! I demand to stop being charged immediately!!! Eran Krausz Please confirm!!!

Company replied

Rated 1 out of 5 stars

There is no way to halt the purchase. I do not want to continue taking it but there is no way to discontinue the purchase

Company replied

Rated 1 out of 5 stars

Do not ever buy this shitty product. You cannot cancel and get some worthless dummies for 66 dollars

Company replied

Rated 1 out of 5 stars

I've asked you twice to stop sending me your product, i've had to change my bank card to stop you taking my money. Stop taking my money and stop sending me your shit product.

Company replied

Rated 1 out of 5 stars

I didnt order and you keep sending to me and and charge me on my credit card. Please stop the reccuring order.

Company replied

Rated 1 out of 5 stars

14 days later after payment was taken and order placed I still havnt recieved my order

Company replied

Rated 1 out of 5 stars

I never signed up for subscription and you keep charging me. Please stop subscription and refund immediately.

Company replied

Rated 1 out of 5 stars

I do not want any more purejit . I have tried to cancel any agreement . Please honour this request again and stop sending me any more as they go in the bin

Company replied

Rated 1 out of 5 stars

You refuse to answer my emails asking you to stop charging and sending me the silajit product - your a dishonest organisation saying clients can email and we will respond - your lying and anyone that... See more

Company replied


Company details

  1. Health Food Store

Written by the company

Try #1 shilajit brand


Contact info

1.7

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered them but they never turned up

26 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name. Our CS email is customer@purejit.com.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 1 out of 5 stars

I am so mad at this company

I am so mad at this company. I bought two cannisters to try the product and before I know it three months later I have 8 more containers. The frequency of the shipments is insane and trying to stop them is like trying to secure world peace. I wish I had never ordered.

24 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name. Our CS email is customer@purejit.com.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 1 out of 5 stars

Did not order any

Did not order any

25 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 1 out of 5 stars

Havent received my order

Havent received my order
My order number is 8995

12 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Our order is started by Pure# number. As we checked, we do not have order 8995. Which store you placed order? Please check your payment transaction, it is not our store. You can send us more information to our email: customer@purejit.com

Rated 1 out of 5 stars

I tried to cancel my suscription five…

I tried to cancel my suscription five times and you stll charge me and send me the product. And i dont like it at all

28 July 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name. Our CS email is customer@purejit.com.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 5 out of 5 stars

Shilajt and SeaMoss capsules

I am on my second bottles of Shilajit and Sea Moss. Very impressed. No brain fog. Wake up more alert and energised. I have started my partner on these also and he is noticing changes. Highly recommended.

23 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Thank you so much for your kind feedback! We're thrilled to hear that you're experiencing such positive results with our Shilajit and Sea Moss, and that your partner is noticing benefits too.

It's wonderful to know you're feeling more energised and clear-headed — that's exactly what we aim for. We truly appreciate your support and recommendation.

Rated 2 out of 5 stars

I’m 66 it just doesn’t work for me if I…

I’m 66 it just doesn’t work for me if I didn’t already I’d like to cancel any further orders please it’s just not for me,thank you

22 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 1 out of 5 stars

You are scammers

You are scammers and I would advice all people not to purchase your product

16 July 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re sorry to hear about your experience, but we believe there may be some confusion. We are not affiliated with any brand Shilajit. After checking our records, we couldn’t find any orders under your name or contact details.

It appears you may have purchased from a different company that is copying our products, and unfortunately, we’ve received similar complaints from others. You may want to reach out directly to their customer service which store you placed order.
for assistance.

We understand your frustration and hope your issue gets resolved soon. In the meantime, we’d greatly appreciate it if you could consider removing or updating this review, as it doesn’t reflect our company or product.

Thank you for your understanding.

Best regards,

Rated 1 out of 5 stars

I ordered ONLY 1 SHILAJIT GUMMY…

I ordered ONLY 1 SHILAJIT GUMMY PLATINUM instead you charged 3 SHILAJIT GUMMY PLATINUM orders and shipped and charged on my VISA . I was writing to your contact email BUT NONE replied!

15 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Thank you for reaching out. After reviewing your order, we found that you selected the 90 Days Supply (Buy 2 Get 1 Free) + Free Shipping option at checkout. This is why you received and were charged for three units of the Shilajit Gummy Platinum.

We have also responded to all your previous emails. Please kindly check your inbox or spam folder in case our replies were missed.

We kindly ask that you update your review with accurate information. If you need any further assistance, feel free to contact us at info@purejit.co

Thank you for your understanding.

Best regards,

Rated 1 out of 5 stars

You are cheater

You are cheater, I made just onetime purchase, and you charged me three times. Despite reminder email you did not stop send me orders. I think you people are scam

10 July 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re sorry to hear about your experience, but we believe there may be some confusion. We are not affiliated with Peak Shilajit. After checking our records, we couldn’t find any orders under your name or contact details.

It appears you may have purchased from a different company that is copying our products, and unfortunately, we’ve received similar complaints from others. You may want to reach out directly to their customer service at contact@peakshilajitstore.com
for assistance.

We understand your frustration and hope your issue gets resolved soon. In the meantime, we’d greatly appreciate it if you could consider removing or updating this review, as it doesn’t reflect our company or product.

Thank you for your understanding.

Best regards,

Rated 5 out of 5 stars

Great product!

Great product!! Excellent and very prompt customer service, highly recommended !!

14 August 2025
Unprompted review
Purejit logo

Reply from Purejit

You're very welcome! We're thrilled to hear that you've had such a positive experience with Purejit Shilajit gummies. It's great to know you're feeling more energized, sleeping better, and enjoying mental clarity. We also appreciate your kind words about our customer service and delivery speed. Thank you for your continued support! 🙏😊

Rated 5 out of 5 stars

I purchased the Purejit 100% original…

I purchased the Purejit 100% original Shilajit gummed for men and women.
I have tired a number of gummies from different suppliers but found Purejit gummies provided the most results. Boot of energy, better quantity sleep and clear mind set. Great customer service. A fast response to email inquiries. Each order has been posted and delivered quickly. Thank you

7 July 2025
Unprompted review
Purejit logo

Reply from Purejit

You're very welcome! We're thrilled to hear that you've had such a positive experience with Purejit Shilajit gummies. It's great to know you're feeling more energized, sleeping better, and enjoying mental clarity. We also appreciate your kind words about our customer service and delivery speed. Thank you for your continued support! 🙏😊

Rated 3 out of 5 stars

I.ve read reviews about late supply or…

I.ve read reviews about late supply or not getting the product at all mostly American people reviewing.
I live in Australia It took a few weeks to come but the product arrived and I'm in the process of testing and evaluating the results.
I've had them for a week so no result yet the only criticism i would have is there's too much sugar in them.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam!

Absolute scam! Customer service kicks the ball down the road and refuses to own up to their errors. Went 12 days with no tracking updates when they say they have contacted the carrier and the package is still in route. All of a sudden at 14 days no updates the package tracker shows the package was 35 miles away and then 762 miles in the wrong direction. Package went from Nashville to Houston and back to Nashville and delivered out of the local post office in 3 days.The week earlier. All bogus updates. Company refuses refund even though website says tracked and insured. Absolute scam!

20 February 2025
Unprompted review
Purejit logo

Reply from Purejit

After checking our records, we couldn’t find any orders under your name or contact details.

Rated 1 out of 5 stars

Never received product

Never received product. Gave me some tracking number. Rolled around NY for three weeks. I live in Florida. Finally said it was delivered. It never was. They said check with neighbors. Nothing had to get my money back by filling complaint with my banks cc department.

30 December 2024
Unprompted review
Purejit logo

Reply from Purejit

After checking our records, we couldn’t find any orders under your name or contact details.

Rated 1 out of 5 stars

Rip off

If I could leave negative stars I would. This product is a scam. It's a waste of time and money. I have been taking these gummies for a month now with no results. Please don't buy this stuff. It's a rip off.

21 November 2024
Unprompted review
Rated 1 out of 5 stars

The order is so delayed

The order is so delayed. I ordered thinking I'll get in 2-3 days as the website says it is from US. But when I placed order it is coming from China. I don’t understand if I should trust the authenticity of product or not.
Its mire then a week product is still in China. Website and product seems shady now. Having trust issues to be honest!

17 October 2024
Unprompted review
Purejit logo

Reply from Purejit

Dear Customer,

Could you please provide us with the order number so we can check and assist you further?
Thank you for your cooperation.
Best regards,
customer@purejit.com

Rated 1 out of 5 stars

Waste of money

Took it for 30 days made no difference at all so please not buy it

24 September 2024
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear that the product did not meet your expectations. We’ve already sent you an email regarding this issue. Could you please check your inbox for an email from customer@purejit.com? We want to make sure you receive our response and address any concerns you may have.

Thank you for your patience, and we look forward to resolving this with you.

Best regards,

Rated 1 out of 5 stars

This product did nothing it was claimed…

This product did nothing it was claimed to do. I bought the big package deal. I took two gummies everyday for 30 days and the results were not what was advertized. I wasted $70 on a three months supply of candy.

14 October 2024
Unprompted review
Purejit logo

Reply from Purejit

Thank you for reaching out and sharing your experience with us. We’re sorry to hear that the product did not meet your expectations.

To assist you further and look into your order, could you please provide us with your full name and the email address used during the purchase? We will investigate the issue and do our best to resolve it.

We appreciate your patience and look forward to assisting you.

Best regards,

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