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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, reporting that they did not work as expected or were not received at all. Customers frequently reported issues with billing, including unexpected charges and difficulties with subscription management. Reviewers also expressed frustration with the payment process, citing ongoing billing discrepancies and challenges in managing or stopping recurring payments. The cancellation process was a major source of dissatisfaction, with many struggling to cancel subscriptions or orders, leading to ongoing charges and product deliveries.

What people talk about most

Product

Clients share negative opinions on product. Many reviewers report not receiving products they ordered or... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, with some... See more

Payment

Customers consistently express frustration and dissatisfaction with payment issues. Many report being charged... See more

Subscription

People report negative experiences with subscriptions, often expressing frustration over being charged for... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many customers report significant difficulties when... See more

Based on these reviews

Rated 2 out of 5 stars

I’m 66 it just doesn’t work for me if I didn’t already I’d like to cancel any further orders please it’s just not for me,thank you

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit Company Is a Scam Peak Shilajit is a scam. They enroll customers into a monthly subscription without clear consent and continue charging credit cards. Despite sending multiple emails,... See more

Company replied

Rated 1 out of 5 stars

You sent me 2 repeat orders that I didn’t place and took over 400 euros off me … I sent you over 60 emails and got a recorded reply back every time and couldn’t deal with an actual person .. you cause... See more

Company replied

Rated 1 out of 5 stars

Your company have continuously stolen money from my account. I made a one-time purchase last year and ever since, you have continuously taken money from my account and send me products that I have not... See more

Company replied

Rated 1 out of 5 stars

I ordered once gummy of Purejit, Peak Shilatjit in May 2025. After in October they sent me a delivery confirmation of 2 items ( the same I ordered in May but 3 times the price!!!). The seller entered... See more

Company replied

Rated 1 out of 5 stars

Firstly, I did not place the order. I cancelled my subscription, but on 5 December a deduction went off my account, and I received an SMS advising that my order is on its way (Order number 11034... See more

Company replied

Rated 1 out of 5 stars

Canceled subscription and still charged for more months. Product did not meet what was advertised. Very unhappy. Mostly with the charging and sending product without authorization. Website very poor t... See more

Company replied

Rated 1 out of 5 stars

I continue to be charged monthly for this subscription when I made a one off purchase initially. I have emailed monthly with confirmation the subscription is cancelled yet now the cost is above $500 o... See more

Rated 1 out of 5 stars

Scammers, paid $10 to get the first free 30-day supply, and 2 days after they just make another payment of $82 without me allowing it somehow. Havent even recived my order and they are asking for a re... See more

Company replied

Rated 5 out of 5 stars

I purchased the Purejit 100% original Shilajit gummed for men and women. I have tired a number of gummies from different suppliers but found Purejit gummies provided the most results. Boot of energ... See more

Company replied

Rated 1 out of 5 stars

If there would be a 0 star I would awarded to you. This is simply about your way and your system of dealing with unsatisfied customers. The first time I tried your product it gave me some sort of tum... See more

Company replied

Rated 1 out of 5 stars

I am so mad at this company. I bought two cannisters to try the product and before I know it three months later I have 8 more containers. The frequency of the shipments is insane and trying to stop... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the shilajit products that l have regularly ordered through Purejit. I have used it for more than 2 years and found the results very good, it surpassed my expectations and l wi... See more

Rated 1 out of 5 stars

I have Informed you many times that i have asked for the delivery to stop! I brought a one off product, yet you keep taking money out of my account without proper authority! This is illegal as you sho... See more

Company replied

Rated 1 out of 5 stars

I ordered ONLY 1 SHILAJIT GUMMY PLATINUM instead you charged 3 SHILAJIT GUMMY PLATINUM orders and shipped and charged on my VISA . I was writing to your contact email BUT NONE replied!

Company replied

Rated 5 out of 5 stars

Hi Purejit Team, This is my review: I have found that Shilajit your product is very beneficial for 56-year-old man gives me plenty of energy. Very good for workouts and recovery and general well-bein... See more

Rated 3 out of 5 stars

I.ve read reviews about late supply or not getting the product at all mostly American people reviewing. I live in Australia It took a few weeks to come but the product arrived and I'm in the process... See more

Rated 5 out of 5 stars

Thank you very much for the special offer and discount code. I’m currently using your Shilajit product and I’m very satisfied with the results. I’ll definitely use this discount for my next pur... See more

Company replied

Rated 5 out of 5 stars

I am on my second bottles of Shilajit and Sea Moss. Very impressed. No brain fog. Wake up more alert and energised. I have started my partner on these also and he is noticing changes. Highly recommend... See more

Company replied

Rated 1 out of 5 stars

I have cancelled this order several times and you keep billing me. Cancel and send confirmation. Not left in error. Left in frustration related to the deception and loss of funds

Company replied

Rated 1 out of 5 stars

I do not like your product, I have tried to cancel but you still keep taking my money. I don't even live in the UK anymore yet you still keep delivering to my old address.

Rated 1 out of 5 stars

I purchased once and since then I have been charged regularly. I receive deliveries that I did not request and despite inquiries, the issue has not been addressed. I recommend not going anywhere.

Company replied

Rated 1 out of 5 stars

I am being scammed, auto monthly purchase which are not approved by me are happening again and again. Please stop using my credit card.

Company replied

Rated 1 out of 5 stars

This is a scam , I ordered from here once , was allergic and they keep sending me products and charging me even though I cancelled my subscription

Company replied

Rated 1 out of 5 stars

SCAMMERS!! They keep charging my credit card even though I cancelled and sending me shipments. I don’t want your shitty product. Don’t order from this company!!!

Company replied

Rated 1 out of 5 stars

This has been an extremely frustrating and unacceptable experience. I was automatically charged for a second order that I did not place. I contacted the company over two weeks ago to dispute this... See more

Company replied

Rated 1 out of 5 stars

You are sending me packages although I have cancelled all future orders. This is a crime! Plus the gummies are fake. Disgraceful!

Company replied

Rated 1 out of 5 stars

I have asked repeatedly to cancel this subscription (which I did not authorize). Cancel. Cancel. Please stop sending me this product.

Company replied

Rated 1 out of 5 stars

You are cheater, I made just onetime purchase, and you charged me three times. Despite reminder email you did not stop send me orders. I think you people are scam

Company replied

Rated 1 out of 5 stars

I have asked several times to stop the shipments, but they continue to arrive. The product itself is not effective at all.

Company replied

Rated 1 out of 5 stars

you have consistently not cancelled all future orders and continue to charge me and send me product i don't want

Company replied

Rated 1 out of 5 stars

I’m totally disappointed with you. You continue sending me this product with me reordering it…. Inspite of my frequent request to discontinue it.

Company replied

Rated 1 out of 5 stars

I have to terminate my subscription!! I demand to stop being charged immediately!!! Eran Krausz Please confirm!!!

Company replied

Rated 1 out of 5 stars

There is no way to halt the purchase. I do not want to continue taking it but there is no way to discontinue the purchase

Company replied

Rated 1 out of 5 stars

Do not ever buy this shitty product. You cannot cancel and get some worthless dummies for 66 dollars

Company replied

Rated 1 out of 5 stars

I've asked you twice to stop sending me your product, i've had to change my bank card to stop you taking my money. Stop taking my money and stop sending me your shit product.

Company replied

Rated 1 out of 5 stars

I didnt order and you keep sending to me and and charge me on my credit card. Please stop the reccuring order.

Company replied

Rated 1 out of 5 stars

14 days later after payment was taken and order placed I still havnt recieved my order

Company replied

Rated 1 out of 5 stars

I never signed up for subscription and you keep charging me. Please stop subscription and refund immediately.

Company replied

Rated 1 out of 5 stars

I do not want any more purejit . I have tried to cancel any agreement . Please honour this request again and stop sending me any more as they go in the bin

Company replied

Rated 1 out of 5 stars

You refuse to answer my emails asking you to stop charging and sending me the silajit product - your a dishonest organisation saying clients can email and we will respond - your lying and anyone that... See more

Company replied


Company details

  1. Health Food Store

Written by the company

Try #1 shilajit brand


Contact info

1.7

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not ever buy this shitty product

Do not ever buy this shitty product. You cannot cancel and get some worthless dummies for 66 dollars

1 June 2025
Unprompted review
Purejit logo

Reply from Purejit

Hi,

Thank you for contacting us.
We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The website you place that order.
Regards,

Rated 1 out of 5 stars

Legal Talks.

I have Informed you many times that i have asked for the delivery to stop! I brought a one off product, yet you keep taking money out of my account without proper authority! This is illegal as you should know. I am currently in talks with a Lawyer and another third party . As I have a paper trail with all the Emails of our past correspondence as Evidence. You said that you would stop sending me this product and offered my money back. But you have failed to do so. So now it is a legal matter!

1 December 2025
Unprompted review
Purejit logo

Reply from Purejit

Hi,

Thank you for contacting us.
We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The website you place that order.
Regards,

Rated 1 out of 5 stars

IRecommend not to order have asked several times to stop the…

I have asked several times to stop the shipments, but they continue to arrive. The product itself is not effective at all.

14 November 2025
Unprompted review
Purejit logo

Reply from Purejit

Hi,

Thank you for contacting us.
We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The website which you placed order.
Regards,

Rated 1 out of 5 stars

They hook you on with an discount and…

They hook you on with an discount and then charge an astronomical amount for the product and have made it difficult to cancel you order

26 November 2025
Unprompted review
Purejit logo

Reply from Purejit

Maybe you placed order with another company, not us.

We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The exact shipping address you used to place your order on our website.
Regards,

Rated 1 out of 5 stars

Once you order it’s impossible to…

Once you order it’s impossible to cancel the recurring orders

24 November 2025
Unprompted review
Purejit logo

Reply from Purejit

We are so sorry to inform you that we could not find any orders under your name/email. Our company is not running the subscription for any orders. Please recheck the company name which you placed order with.

Please remove that review since we do not have business with you. Please contact us if you have any concern via our CS email customer@purejit.com

Rated 1 out of 5 stars

I’m totally disappointed with you

I’m totally disappointed with you. You continue sending me this product with me reordering it…. Inspite of my frequent request to discontinue it.

15 July 2025
Unprompted review
Purejit logo

Reply from Purejit

Dear Customer,

Thank you for contacting us.
We are so sorry to inform you that we could not find any orders under your name/email. Please give us the invoice ID or order number if it is available.
A transaction history picture with full information may help.

Rated 1 out of 5 stars

Please stop billing me

Please stop billing me

10 November 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear about your experience. We’ve checked our records and couldn’t find any orders under your name or contact details. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

Our company doesn't have subscription with you.

We kindly ask that you review your order details and confirm the seller. If this wasn’t our company, please consider removing or updating your review, as it seems to be a misunderstanding. If you have any additional information, please reach out to us directly customer@purejit.com — we’d be happy to help clarify this situation.

Rated 1 out of 5 stars

Thieves

You sent me 2 repeat orders that I didn’t place and took over 400 euros off me … I sent you over 60 emails and got a recorded reply back every time and couldn’t deal with an actual person .. you caused me to change and cancel 2 cards at great time cost to myself … totally horrendous experience if which I will not be ordering thru you again.

1 November 2025
Unprompted review
Purejit logo

Reply from Purejit

Dear Customer,

We received your 1 star review on Trustpilot and we believe that you do not place an order with us.

Based on your information, we can not find any order with you. You can see below. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

Please help to remove that review. It impacts our business. 

For more details, our order will be started by Pure#number order. You can refer below.
https://purejit.com/products/exclusive-deal-gummy-platinum

Rated 1 out of 5 stars

was not ordered and not needed

was not ordered and not needed does nothing for you don't buy from these people

27 October 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear about your experience. We’ve checked our records and couldn’t find any orders under your name or contact details. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

Our company doesn't have subscription.

We kindly ask that you review your order details and confirm the seller. If this wasn’t our company, please consider removing or updating your review, as it seems to be a misunderstanding. If you have any additional information, please reach out to us directly customer@purejit.com — we’d be happy to help clarify this situation.

Rated 5 out of 5 stars

I am very satisfied.

Thank you very much for the special offer and discount code.

I’m currently using your Shilajit product and I’m very satisfied with the results.

I’ll definitely use this discount for my next purchase.
REZA

20 March 2025
Unprompted review
Purejit logo

Reply from Purejit

Thank you so much, Reza! 🌟
We’re thrilled to hear that you’re enjoying our Shilajit and seeing great results. Your satisfaction means a lot to us, and we truly appreciate your continued support. We look forward to serving you again soon — enjoy your next purchase with the special discount!

Warm regards,

Rated 1 out of 5 stars

i did not receive the products

i did not receive the products , even i did not order it .

Plz cancel my subscription.

9 November 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear about your experience. We’ve checked our records and couldn’t find any orders under your name or contact details. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

Our company doesn't have subscription.

We kindly ask that you review your order details and confirm the seller. If this wasn’t our company, please consider removing or updating your review, as it seems to be a misunderstanding. If you have any additional information, please reach out to us directly customer@purejit.com — we’d be happy to help clarify this situation.

Rated 1 out of 5 stars

Scam and fraudulent online shop

I ordered once gummy of Purejit, Peak Shilatjit in May 2025. After in October they sent me a delivery confirmation of 2 items ( the same I ordered in May but 3 times the price!!!). The seller entered a new order without my approval ref #9881. First I deleted my account in their online shop, which I never created, I saw there was my card details and a subscription, as the seller confirmed by email answering my complain dated 25 Oct 2025 11:48am. I hope American Express will deny the payment and that the seller will cancel the deliver. I deleted an automatic order because their delivery partner were using my card details without my permission. I hope it won't happen again for other new clients. Be carefully avoid this seller online if you can.

25 October 2025
Unprompted review
Purejit logo

Reply from Purejit

It is not ours. We are Purejit, not Peak Shilajit. Please remove that review. Please do not leave the incorrect review to us. It is impacting our business. As we explained you before, we do not find any order as your information. Our order format is Pure#order number.
https://purejit.com/products/exclusive-deal-gummy-platinum

Rated 1 out of 5 stars

You are sending me packages although I…

You are sending me packages although I have cancelled all future orders. This is a crime! Plus the gummies are fake. Disgraceful!

8 November 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear about your experience. We’ve checked our records and couldn’t find any orders under your name or contact details. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

Our company doesn't have subscription.

We kindly ask that you review your order details and confirm the seller. If this wasn’t our company, please consider removing or updating your review, as it seems to be a misunderstanding. If you have any additional information, please reach out to us directly customer@purejit.com — we’d be happy to help clarify this situation.

Rated 1 out of 5 stars

Please don’t buy from them

They subscribe you without telling you, they don’t accept return or refund even it it’s the first thing they say on their website!
Don’t buy from them

22 October 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear about your experience. We’ve checked our records and couldn’t find any orders under your name or contact details. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

We kindly ask that you review your order details and confirm the seller. If this wasn’t our company, please consider removing or updating your review, as it seems to be a misunderstanding. If you have any additional information, please reach out to us directly customer@purejit.com — we’d be happy to help clarify this situation.

Rated 3 out of 5 stars

Okay.

Okay product. Reacted with other medications that I take. So it wasn't for me.

4 August 2025
Unprompted review
Purejit logo

Reply from Purejit

We’re very sorry to hear about your experience. We’ve checked our records and couldn’t find any orders under your name or contact details. It’s possible that you may have ordered from another company that’s using our images or name in their advertisements.

We kindly ask that you review your order details and confirm the seller. If this wasn’t our company, please consider removing or updating your review, as it seems to be a misunderstanding. If you have any additional information, please reach out to us directly customer@purejit.com — we’d be happy to help clarify this situation.

Rated 5 out of 5 stars

Hi Purejit Team

Hi Purejit Team, This is my review: I have found that Shilajit your product is very beneficial for 56-year-old man gives me plenty of energy. Very good for workouts and recovery and general well-being. I start work very early. I work as a truck driver and I always have plenty of energy in the mornings and never feel fatigued. Your shilajit also, it’s very good for the manhood my Girlfriend is very happy

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Shilajit Products from Purejit

I am very pleased with the shilajit products that l have regularly ordered through Purejit. I have used it for more than 2 years and found the results very good, it surpassed my expectations and l will continue to use it as long as the quality is maintained or keep improving in the future.
Andrew, Adelaide, Australia

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I haven’t received it

27 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name. Our CS email is customer@purejit.com.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 1 out of 5 stars

Don’t deliver to front porch

26 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name. Our CS email is customer@purejit.com.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

Rated 1 out of 5 stars

It's not working it's such a waste of…mr

It's not working it's such a waste of money

15 August 2025
Unprompted review
Purejit logo

Reply from Purejit

Could you please provide us with your order number or the email address used when placing the order? We’ve been unable to locate any order under your name. Our CS email is customer@purejit.com.

It’s possible that the issue you’re experiencing is related to a different company. If so, you may have left a review for us by mistake. We kindly ask you to double-check, as incorrect reviews can impact our business.

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