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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, reporting that they did not work as expected or were not received at all. Customers frequently reported issues with billing, including unexpected charges and difficulties with subscription management. Reviewers also expressed frustration with the payment process, citing ongoing billing discrepancies and challenges in managing or stopping recurring payments. The cancellation process was a major source of dissatisfaction, with many struggling to cancel subscriptions or orders, leading to ongoing charges and product deliveries.

What people talk about most

Product

Clients share negative opinions on product. Many reviewers report not receiving products they ordered or... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, with some... See more

Payment

Customers consistently express frustration and dissatisfaction with payment issues. Many report being charged... See more

Subscription

People report negative experiences with subscriptions, often expressing frustration over being charged for... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many customers report significant difficulties when... See more

Based on these reviews

Rated 2 out of 5 stars

I’m 66 it just doesn’t work for me if I didn’t already I’d like to cancel any further orders please it’s just not for me,thank you

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit company is a scam. They trick customers into a monthly subscription without consent and keep charging credit cards. Despite sending multiple emails, they ignore all communication and re... See more

Company replied

Rated 1 out of 5 stars

Peak Shilajit Company Is a Scam Peak Shilajit is a scam. They enroll customers into a monthly subscription without clear consent and continue charging credit cards. Despite sending multiple emails,... See more

Company replied

Rated 1 out of 5 stars

You sent me 2 repeat orders that I didn’t place and took over 400 euros off me … I sent you over 60 emails and got a recorded reply back every time and couldn’t deal with an actual person .. you cause... See more

Company replied

Rated 1 out of 5 stars

Your company have continuously stolen money from my account. I made a one-time purchase last year and ever since, you have continuously taken money from my account and send me products that I have not... See more

Company replied

Rated 1 out of 5 stars

I ordered once gummy of Purejit, Peak Shilatjit in May 2025. After in October they sent me a delivery confirmation of 2 items ( the same I ordered in May but 3 times the price!!!). The seller entered... See more

Company replied

Rated 1 out of 5 stars

Firstly, I did not place the order. I cancelled my subscription, but on 5 December a deduction went off my account, and I received an SMS advising that my order is on its way (Order number 11034... See more

Company replied

Rated 1 out of 5 stars

Canceled subscription and still charged for more months. Product did not meet what was advertised. Very unhappy. Mostly with the charging and sending product without authorization. Website very poor t... See more

Company replied

Rated 1 out of 5 stars

I continue to be charged monthly for this subscription when I made a one off purchase initially. I have emailed monthly with confirmation the subscription is cancelled yet now the cost is above $500 o... See more

Rated 1 out of 5 stars

Scammers, paid $10 to get the first free 30-day supply, and 2 days after they just make another payment of $82 without me allowing it somehow. Havent even recived my order and they are asking for a re... See more

Company replied

Rated 5 out of 5 stars

I purchased the Purejit 100% original Shilajit gummed for men and women. I have tired a number of gummies from different suppliers but found Purejit gummies provided the most results. Boot of energ... See more

Company replied

Rated 1 out of 5 stars

If there would be a 0 star I would awarded to you. This is simply about your way and your system of dealing with unsatisfied customers. The first time I tried your product it gave me some sort of tum... See more

Company replied

Rated 1 out of 5 stars

I am so mad at this company. I bought two cannisters to try the product and before I know it three months later I have 8 more containers. The frequency of the shipments is insane and trying to stop... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the shilajit products that l have regularly ordered through Purejit. I have used it for more than 2 years and found the results very good, it surpassed my expectations and l wi... See more

Rated 1 out of 5 stars

I have Informed you many times that i have asked for the delivery to stop! I brought a one off product, yet you keep taking money out of my account without proper authority! This is illegal as you sho... See more

Company replied

Rated 1 out of 5 stars

I ordered ONLY 1 SHILAJIT GUMMY PLATINUM instead you charged 3 SHILAJIT GUMMY PLATINUM orders and shipped and charged on my VISA . I was writing to your contact email BUT NONE replied!

Company replied

Rated 5 out of 5 stars

Hi Purejit Team, This is my review: I have found that Shilajit your product is very beneficial for 56-year-old man gives me plenty of energy. Very good for workouts and recovery and general well-bein... See more

Rated 3 out of 5 stars

I.ve read reviews about late supply or not getting the product at all mostly American people reviewing. I live in Australia It took a few weeks to come but the product arrived and I'm in the process... See more

Rated 5 out of 5 stars

Thank you very much for the special offer and discount code. I’m currently using your Shilajit product and I’m very satisfied with the results. I’ll definitely use this discount for my next pur... See more

Company replied

Rated 5 out of 5 stars

I am on my second bottles of Shilajit and Sea Moss. Very impressed. No brain fog. Wake up more alert and energised. I have started my partner on these also and he is noticing changes. Highly recommend... See more

Company replied

Rated 1 out of 5 stars

I have cancelled this order several times and you keep billing me. Cancel and send confirmation. Not left in error. Left in frustration related to the deception and loss of funds

Company replied

Rated 1 out of 5 stars

I do not like your product, I have tried to cancel but you still keep taking my money. I don't even live in the UK anymore yet you still keep delivering to my old address.

Rated 1 out of 5 stars

I purchased once and since then I have been charged regularly. I receive deliveries that I did not request and despite inquiries, the issue has not been addressed. I recommend not going anywhere.

Company replied

Rated 1 out of 5 stars

I am being scammed, auto monthly purchase which are not approved by me are happening again and again. Please stop using my credit card.

Company replied

Rated 1 out of 5 stars

This is a scam , I ordered from here once , was allergic and they keep sending me products and charging me even though I cancelled my subscription

Company replied

Rated 1 out of 5 stars

SCAMMERS!! They keep charging my credit card even though I cancelled and sending me shipments. I don’t want your shitty product. Don’t order from this company!!!

Company replied

Rated 1 out of 5 stars

This has been an extremely frustrating and unacceptable experience. I was automatically charged for a second order that I did not place. I contacted the company over two weeks ago to dispute this... See more

Company replied

Rated 1 out of 5 stars

You are sending me packages although I have cancelled all future orders. This is a crime! Plus the gummies are fake. Disgraceful!

Company replied

Rated 1 out of 5 stars

I have asked repeatedly to cancel this subscription (which I did not authorize). Cancel. Cancel. Please stop sending me this product.

Company replied

Rated 1 out of 5 stars

You are cheater, I made just onetime purchase, and you charged me three times. Despite reminder email you did not stop send me orders. I think you people are scam

Company replied

Rated 1 out of 5 stars

I have asked several times to stop the shipments, but they continue to arrive. The product itself is not effective at all.

Company replied

Rated 1 out of 5 stars

you have consistently not cancelled all future orders and continue to charge me and send me product i don't want

Company replied

Rated 1 out of 5 stars

I’m totally disappointed with you. You continue sending me this product with me reordering it…. Inspite of my frequent request to discontinue it.

Company replied

Rated 1 out of 5 stars

I have to terminate my subscription!! I demand to stop being charged immediately!!! Eran Krausz Please confirm!!!

Company replied

Rated 1 out of 5 stars

There is no way to halt the purchase. I do not want to continue taking it but there is no way to discontinue the purchase

Company replied

Rated 1 out of 5 stars

Do not ever buy this shitty product. You cannot cancel and get some worthless dummies for 66 dollars

Company replied

Rated 1 out of 5 stars

I've asked you twice to stop sending me your product, i've had to change my bank card to stop you taking my money. Stop taking my money and stop sending me your shit product.

Company replied

Rated 1 out of 5 stars

I didnt order and you keep sending to me and and charge me on my credit card. Please stop the reccuring order.

Company replied

Rated 1 out of 5 stars

14 days later after payment was taken and order placed I still havnt recieved my order

Company replied

Rated 1 out of 5 stars

I never signed up for subscription and you keep charging me. Please stop subscription and refund immediately.

Company replied

Rated 1 out of 5 stars

I do not want any more purejit . I have tried to cancel any agreement . Please honour this request again and stop sending me any more as they go in the bin

Company replied

Rated 1 out of 5 stars

You refuse to answer my emails asking you to stop charging and sending me the silajit product - your a dishonest organisation saying clients can email and we will respond - your lying and anyone that... See more

Company replied


Company details

  1. Health Food Store

Written by the company

Try #1 shilajit brand


Contact info

1.7

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your company have continuously stolen…

Your company have continuously stolen money from my account. I made a one-time purchase last year and ever since, you have continuously taken money from my account and send me products that I have not ordered. I cannot take this from you any longer. Cancel my card from your system and do not send me anything again. This is evil and unethical business practice and I will report this

7 January 2026
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

We do not charge any orders with you. Maybe you contacted the wrong company.

Rated 1 out of 5 stars

Do not purchase this product

I did not authorise a reoccurring subscription and you offer no avenue for cancellation. This is fraudulent..

4 November 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

Never received my order

Never received my order

3 January 2026
Unprompted review
Purejit logo

Reply from Purejit

To assist you further, could you please provide the following information?
– Order number
– Email address used for the purchase

Once received, I’ll take care of this for you right away.

Thank you,

Rated 1 out of 5 stars

Very Poor

Canceled subscription and still charged for more months. Product did not meet what was advertised. Very unhappy. Mostly with the charging and sending product without authorization. Website very poor to navigate to cancel subscription. Still not happy with response from cancellation.

30 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

14 days later after payment was taken…

14 days later after payment was taken and order placed I still havnt recieved my order

2 January 2026
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

There is no way to halt the purchase

There is no way to halt the purchase. I do not want to continue taking it but there is no way to discontinue the purchase

30 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

I need to cancel my subscription which…

I need to cancel my subscription which I never chose in the first place

15 November 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

I didnt order and you keep sending to…

I didnt order and you keep sending to me and and charge me on my credit card. Please stop the reccuring order.

23 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

Not happy

Firstly, I did not place the order. I cancelled my subscription, but on 5 December a deduction went off my account, and I received an SMS advising that my order is on its way (Order number
11034, Tracking number LZ343926109CN). I yet did not receive the order. Upon enquiry, this is the response I got from your Customer Services:
"Dear customer,
Your order was created by your subscription, it was automatically created by your subscription. Your new order is processed, so we can not cancel it for you, we can only cancel the subscription.
We truly apologize for this inconvenience caused and we hope for your understanding and your sympathy.
Best regards"
Thirdly, I used the product for 3 months, and could not see or feel any bodily changes at all.

21 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

Please check the website you mentioned. Our website is https://purejit.com/products/exclusive-deal-gummy-platinum
It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

I have asked repeatedly to cancel this…

I have asked repeatedly to cancel this subscription (which I did not authorize). Cancel. Cancel. Please stop sending me this product.

20 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

Don't buy Anything from these immoral people !!!

you have consistently not cancelled all future orders and continue to charge me and send me product i don't want

15 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

SCAMMERS!

SCAMMERS!! They keep charging my credit card even though I cancelled and sending me shipments. I don’t want your shitty product.

Don’t order from this company!!!

1 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We are not Peak Shilajit. This company used our photo in their advertisements without our permission. We have no affiliation with Peak Shilajit and do not offer subscriptions or process any charges.

Please contact the correct company directly to resolve your issue, and kindly remove this 1-star review as it has been posted to the wrong business.

We have reviewed our records and can confirm that we do not have any orders or active subscriptions associated with your account.

It appears the review may have been left in error. We kindly request that you please remove or update the one-star review, as it does not relate to our services.

Rated 1 out of 5 stars

Peak Shilajit Company Is a Scam

Peak Shilajit Company Is a Scam

Peak Shilajit is a scam. They enroll customers into a monthly subscription without clear consent and continue charging credit cards. Despite sending multiple emails, they ignore all communication and refuse to resolve the issue. I’ve been stuck in this situation since my first purchase on February 1st, and every month they charge me $170 for a product I do not need or want. And we’re now in December and they keep charging me.

15 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We are not Peak Shilajit. This company used our photo in their advertisements without our permission. We have no affiliation with Peak Shilajit and do not offer subscriptions or process any charges.

Please contact the correct company directly to resolve your issue, and kindly remove this 1-star review as it has been posted to the wrong business.

Rated 1 out of 5 stars

I don’t want to order nothing anymore…

I don’t want to order nothing anymore please cancel everything

12 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We are not Peak Shilajit. This company used our photo in their advertisements without our permission. We have no affiliation with Peak Shilajit and do not offer subscriptions or process any charges.

Please contact the correct company directly to resolve your issue, and kindly remove this 1-star review as it has been posted to the wrong business.

Rated 1 out of 5 stars

You refuse to answer my emails asking…

You refuse to answer my emails asking you to stop charging and sending me the silajit product - your a dishonest organisation saying clients can email and we will respond - your lying and anyone that reads this should stay away from this company

10 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We are not Peak Shilajit. This company used our photo in their advertisements without our permission. We have no affiliation with Peak Shilajit and do not offer subscriptions or process any charges.

Please contact the correct company directly to resolve your issue, and kindly remove this 1-star review as it has been posted to the wrong business.

Rated 1 out of 5 stars

I do not want any more purejit . Please stop any further orders . I have written several times

I do not want any more purejit .
I have tried to cancel any agreement . Please honour this request again and stop sending me any more as they go in the bin

10 December 2025
Unprompted review
Purejit logo

Reply from Purejit

We are not Peak Shilajit. This company used our photo in their advertisements without our permission. We have no affiliation with Peak Shilajit and do not offer subscriptions or process any charges.

Please contact the correct company directly to resolve your issue, and kindly remove this 1-star review as it has been posted to the wrong business.

Rated 1 out of 5 stars

I can’t find a way to cancel auto…

I can’t find a way to cancel auto renewals

5 December 2025
Unprompted review
Purejit logo

Reply from Purejit

Hi,

Thank you for contacting us.
We are so sorry to inform you that we could not find any orders under your name/email.

Could you please give us some of the following information so we can give you further support?
- Your order number
- Your recipient name
- The exact shipping address you used to place your order on our website.
Regards,

Rated 1 out of 5 stars

I am being scammed

I am being scammed, auto monthly purchase which are not approved by me are happening again and again. Please stop using my credit card.

4 December 2025
Unprompted review
Purejit logo

Reply from Purejit

Hi Rayan,

We’re sorry to hear about the issue you’re experiencing, but we do not have any order associated with you in our system. Please double-check the source of those charges, as they are not from us.

We kindly ask you to remove the review, as it appears to be unrelated to our store.

Thank you for your understanding.

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