Mike Pero Mortgages Reviews 

4,008
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often going above and beyond to assist. Reviewers frequently highlight the excellent communication, prompt responses, and clear explanations provided by the team, ensuring they feel well-informed and supported. Many customers found the overall service and process to be easy, smooth, and stress-free, especially for first-time buyers, with guidance making complex situations manageable. This dedicated support and expertise often led to positive outcomes, helping people achieve their goals, such as buying their first home or securing optimal deals.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease and stress-free experience... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing satisfaction with the support... See more

User experience

People report positive experiences with user experience, consistently finding the process easy to understand... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

Brilliant service We love dealing with Shane when it comes to our mortgage lending. A great communicator and very experienced, Shane always provides us with up to date advice and guidance when making... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,008)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

They want you to win

James and the team exemplify everything you'd hope for in a mortgage broker. They humaised the process, fought for everything we wanted and kept in frequent communication throughout.
The feeling is they fight for you with a genuine want to help you succeed, which is a kind of support that's rare to find and hard to put a value on.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb Experience

As first home buyers, Amanda walked us through the whole process very patiently, breaking all our mortgage options down very clearly so we could make the best-informed decision. She was excellent from start to finish. Highly recommend!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Shalu as my…

Excellent experience with Shalu as my loan broker. She was professional, knowledgeable, and always available to help. She made the process easy and found a great loan option for me.

Her communication was excellent, and she kept me informed throughout. I highly recommend Shalu to anyone looking for a reliable mortgage broker. Thank you for your great service!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Darren could not have made buying our…

Darren could not have made buying our first home easier for us. Came into the process extremely clueless. From our first engagement with him we felt extremely well looked after, the service was truely incredible. Would give him six stars if I could.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and stress-free experience

I got in touch with Logan after a recommendation from a friend who had also used his services, and I’m very happy with how everything went. Logan was helpful, approachable, and explained everything clearly. He was always quick to reply and often went beyond what I would expect from a mortgage adviser. Would highly recommend.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Genuine, proactive Mortgage Broker who goes the extra mile

We really enjoyed working with our Mortgage Broker, Wayne Collier. Even with a tight deadline over the Christmas/New Year period and us living out of the area, he went out of his way to keep everything on track. He listened to what we wanted and resolved any questions or issues quickly. Wayne's clear communication and steady professionalism made the process feel straightforward. We’re grateful for Wayne's support and would highly recommend him to anyone looking for a Mortgage Broker with excellent knowledge and who genuinely cares. ✔️👍

1 January 2026
Unprompted review
Rated 5 out of 5 stars

We worked with Kirsty Clarke with our…

We worked with Kirsty Clarke with our first home purchase. She was fantastic to work with, easy to talk to and every question no matter how big or small was answered clearly and promptly. We are thrilled with the outcome. We highly recommend working with Kirsty on your home loan options!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

James Kingscote, Mike Pero review

James, Dean and the whole team at Mike Pero Wānaka were an absolute pleasure to deal with during the purchase of our first section in Dunedin. They went above and beyond to get us the best outcome, all while making what could have been a daunting process feel straightforward and even enjoyable. Can't recommend them highly enough!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

James and Dean were super helpful in…

James and Dean were super helpful in getting our land purchase over the line as first home buyers. Super grateful for all their support and patience as we navigated this process in a tricky time of life as first time parents - Couldn’t recommend them more!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Ricky was fantastic

Ricky was fantastic, communication was outstanding and emails were answered promptly.
It was our first time using a broker and Ricky made it a very smooth relaxing positive experience.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Process

James was fantastic to work with. He really knows his stuff and took the time to talk us through everything so we felt confident and understood the process properly. He was super knowledgeable, well informed, and helped structure our mortgage in a way that best suited our situation. We really appreciated all his help and support and would highly recommend him.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Working with you has been an…

Working with you has been an outstanding experience. You explained every step clearly, offered thoughtful guidance, and made the entire mortgage process feel smooth and stress‑free. Your expertise and professionalism gave me complete confidence in my decisions. Thank you for going above and beyond.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Amanda White from Mike Pero Hamilton helped me to get a mortgage and did an amazing job from start to finish. She is a great communicator and always kept me well updated on what was happening. Highly recommend if you are looking for a good mortgage broker!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

We had such a great experience working with Amanda as our mortgage broker. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Amanda took the time to explain everything clearly and made sure we felt comfortable with each step. She went above and beyond to help us secure the right mortgage and made what could have been a stressful process feel straightforward and manageable. We are very grateful for her help and would highly recommend her.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Khouanchai Adams - Highly Recommended

We've now worked with Khouanchai Adams twice. Once to re-fix and shift banks on our existing property, and again for pre-approval on a new purchase. Both times, she was absolutely brilliant.

She's professional but doesn't make you feel like just another client. Every question we had (and we had a lot!) was answered clearly and without us ever feeling silly for asking. Her background in banking made a real difference, our pre-approval came through faster than we expected.

What stood out most? She genuinely cared. You could feel her excitement for us, which made the whole process so much less stressful. Fast responses, quick to move, and always on top of things.

Couldn't recommend her more highly.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Had a really good experience.

Had a really good experience. Everything was communicated clearly which made understanding everything so much easier specially being first home buyers. Would highly recommend mike pero to any first home buyers. I though the process would be long and tiring but what a breeze from day one. Step by step procedure to follow, any questions were answered straight away and clearly. Made buying first house so much easier specially from all the horror stories that gets passed around. Thank you so much for this journey.

24 November 2025
Unprompted review

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