The M6 Bed Warehouse Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and friendly approach, making the purchasing process pleasant and pressure-free. The service, from in-store assistance to delivery and installation, is frequently described as excellent, efficient, and professional. People are particularly impressed with the prompt and careful delivery service, with many highlighting the politeness and professionalism of the delivery teams who often go above and beyond, including assembling beds and removing old mattresses and packaging. The products themselves are also highly regarded for their quality and comfort.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Product

Consumers find the product to be of high quality and comfortable. Many reviewers praise the wide selection of... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, praising friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Friendly not felt rushed or pressured in to placing my order the lady Lynn very helpful and friendly had a single mattress off M6 when I moved about 18 mths ago ,got my mum and friends purchase there... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 4 out of 5 stars

Satisfied Customer

Very happy with the product, sales staff were knowledgable and helpful, guys who delivered/built it were spot-on (and fully covid compliant), would have liked the office to be a bit better with communication, there was a delivery issue which I had to chase, but they went the extra-mile to ensure they delivered within (on the very last day) their advised 6 week delivery window, so can’t really complain.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Very helpful staff in the shop and helped us pick the right mattress, bed base and headboard. Had patience and time for us from start to finish. Also great service from the delivery men Scott & Lee today. They were within the ETA and both were very friendly and professional. They had all the correct PPE on and followed social distancing rules perfectly. Both men are a credit to M6 bed warehouse and represent the company amazingly! Will definitely recommend M6 bed warehouse to friends and family and will also go back to them in the future when in need of another bed.

1 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We have purchased 4 beds from this company in the last 3 years. Oliver and his team are helpful and knowledgeable. A wide range of beds are stocked of all types and price ranges. We ordered our most recent bed whilst purchasing a new home and when that fell through, the company were happy to keep our bed at the warehouse until we had completed our house move. Delighted with our purchases Highly recommended.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Really great family run business....

I visited the M6 Bed Warehouse which is massive with an extensive range of divans and mattresses with a view to purchase just a single mattress for my son.

I found a lovely single divan 'set' with drawers, headboard and mattress for an amazing price, which included delivery and disposal of our old bed and mattress. There was an optional charge of just £10 for installation which was great as my husband works overseas. Quick and easy purchase. You can track your delivery but you also get a phone call 30 minutes before they arrive within your given 4 hour slot.

Unfortunately, I had a few quality issues, however following a quick phone call I was asked to send a few images to them of my concerns to which I received an email straight back to say that they had ordered another base which would be with me the following week. No fuss, no hassle. Images were sent to me of the new base for my approval before they dispatched it today.

Very happy and will definitely be returning when we need a new bed or mattress.

31 July 2018
Unprompted review

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