The M6 Bed Warehouse Reviews 167

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and friendly approach, making the purchasing process pleasant and pressure-free. The service, from in-store assistance to delivery and installation, is frequently described as excellent, efficient, and professional. People are particularly impressed with the prompt and careful delivery service, with many highlighting the politeness and professionalism of the delivery teams who often go above and beyond, including assembling beds and removing old mattresses and packaging. The products themselves are also highly regarded for their quality and comfort.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Product

Consumers find the product to be of high quality and comfortable. Many reviewers praise the wide selection of... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, praising friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Friendly not felt rushed or pressured in to placing my order the lady Lynn very helpful and friendly had a single mattress off M6 when I moved about 18 mths ago ,got my mum and friends purchase there... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer experience

Visited their new Northwich store today to buy a replacement mattress. Have used this company twice in past years so thought of them first. Overall a very good customer experience - Joe was very helpful and showed us a variety of options, explaining the differences very clearly. Lovely bright new store with a huge selection of beds, mattresses, headboards and accessories at varying price points to suit everyone.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

1000 Stars - Fabulous Service

If I could give 1000 stars it wouldn’t be enough. We needed a single bed because our daughter in law gave birth by c section so she had to have a bed downstairs and we needed it delivered the same day. I must admit we thought it was a tall order but thought it was worth asking. Oliver sorted out a great deal for us and the bed was delivered by lunch time. Fabulous service.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Best out there

Bought a bed from m6 beds wow such a fab company took my old bed away to recycle the delivery lads couldn’t do enough for us, great price, great service all round I highly recommend 10/10

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Brandon was really helpful and happy to help & offer advice . We have bought two beds from here in the last few months . Really efficient communication, delivery & assembly . Would definitely recommend.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, prompt response

I emailed M6 Bed Warehouse at 11.00 pm to tell them that my adjustable bed was not working. They phoned me quite early the following morning and arranged to come and repair it. My bed is now working perfectly again. I congratulate the staff of M6 Bed Warehouse for their customer service and after sales care. Thank you.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Radio song

Please please use a different song for radio adverts. It puts me off ever wanting to visit your store

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

I came across this company on line and found them to be excellent.
From the moment of ordering my bed everything went right-it arrived when they said it would,the delivery men set it up and even got rid of the old one and all the packaging.
An excellent company-highly recommended!!🛏️ 👍

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I Bought a new double bed from the M6 Bed warehouse, Radway Green. Staff were great, friendly, helpful and didn't pressure you while you were looking at the good range of beds. New staff were being trained and supported in a professional way and their customer service is top notch.
The delivery updates were good and the bed was delivered and built exactly when it was booked. Great service.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

New M6 Beds showroom Northwich

We've just visited the new showroom at Winnington Business Park, Northwich. It really is a fantastic showroom with plenty of choice in beds, mattresses and headboards. Friendly and helpful sales team and it was a pleasant experience choosing our purchase.
Would highly recommend a visit

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Thank you with all my heart

Thank you, thank you, thank you.
What a wonderful group of people.
After a mistake early on my bed arrived without a mattress (was not on the order so no ones fault). The whole team were amazing, kind, thoughtful, understanding..i couldn't ask for any more. They went above and beyond to help me, sourcing and getting a mattress to me with no more cost and all recieved in the same morning as it was meant. Scott and Lee were so kind and took extra care and time to help me and i want to thank them personally. I am so so happy with my bed, and the service... would recommend them to the queen if i could

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Took delivery of our new mattress…

Took delivery of our new mattress today. Superb service all round.
Firstly, from Ollie and his staff in their Alsager showroom. Relaxed atmosphere, great choice of mattresses to choose from. Any queries were quickly and politely resolved.
Given a rough delivery date, around Friday, 3rd May.
Got two phone calls on the day before, confirming delivery.
Excellent telephone manner and unfailingly courteous.
Mattress arrived bang on time in the middle of our delivery window/time slot. The two delivery guys were great. Unfailingly courteous and cheerful. A very professional and slick procedure. They were very careful and displayed considerable dexterity, when manoeuvring both the old and new mattresses. Took payment and the old mattress away.
Thank you guys, for a first class service from start to finish.
Clearly, you are leaders in the bed world. You all work very hard and deserve your success. Good luck with your new Store opening tomorrow in Northwich.

Thank you for your great service and attention to detail.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company and lovely people.

We recently purchased a bed for my elderly mother who was about to come home from hospital. M6 were able to supply and deliver exactly what was needed in 4 days. They took a bed earmarked for display in their new shop so we could have it in time. It was delivered by 2 lovely chaps who even helped my elderly father hoover where the old bed had been. Absolutely excellent service and lovely people to deal with.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

What i thought would be a nightmare was a pleasure

Need to buy my mother in law a bed today and had a fabulous experience at M6 Beds. After having a stroke and moving into assisted living, my Mother in Law needed a new single bed. It had to be the right height for her to be able to get herself in and out. She wanted storage for bedding and wanted it to be with matching headboard. The guys at M6 could not have been more understanding with her and she came away with just what she wanted and a large smile on her face.

What i thought was going to be a nightmare of an experience for her as anything but. Thanks guys and girls. We shall return when we need our next bed.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service start to finish

We have purchased several beds and mattresses from M6 beds. The service and products are second to none. The showroom is fantastic, good advice, great mattress and the delivery team deserve huge praise as we have a tiny staircase and super king size beds. Thanks as always to joe and the rest of the team for there work.

Mat Tucker

7 March 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish the whole experience was a pleasure!

From start to finish the whole experience with The M6 Bed Warehouse has been a pleasure! The showroom is well stock & nicely laid out to be able to try any combination you like. All the assistants are really knowledgeable, friendly & not at all pushy! The ordering is made simple & the delivery & service of putting together the new bed & disposing of the old bed brilliant! Every one involved was super helpful & amazing to deal with! I would definitely recommend & will definitely use again!

1 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look