The M6 Bed Warehouse Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and friendly approach, making the purchasing process pleasant and pressure-free. The service, from in-store assistance to delivery and installation, is frequently described as excellent, efficient, and professional. People are particularly impressed with the prompt and careful delivery service, with many highlighting the politeness and professionalism of the delivery teams who often go above and beyond, including assembling beds and removing old mattresses and packaging. The products themselves are also highly regarded for their quality and comfort.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Product

Consumers find the product to be of high quality and comfortable. Many reviewers praise the wide selection of... See more

Service

Reviewers consistently express high satisfaction with the service. Customers frequently highlight the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report positive experiences, praising friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Friendly not felt rushed or pressured in to placing my order the lady Lynn very helpful and friendly had a single mattress off M6 when I moved about 18 mths ago ,got my mum and friends purchase there... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

Excellent service from Brandon

Excellent service from Brandon. Offered good advice, patient service and friendly.
Happy with our order. No pushing for us to purchase more expensive product, choice was ours.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant responsive and kind

Brilliant responsive and kind. We phoned with an urgent request “new born baby arrived and we needed an extra bed for helping relatives. 20 minutes later the bed was in the house being assembled. Thank you M6 warehouse for Beds and all the team.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

I can’t recommend M6 Bed Warehouse…

I can’t recommend M6 Bed Warehouse enough, we’ve had such an amazing experience from our very first interaction.

Such polite knowledgeable staff with First Class customer service and communication skills nothing is too much trouble.

They listened and understood are needs recommended and advised us they are absolutely fabulous.

We ordered our bed and mattress and they did a dummy run to see if the bed would fit up our narrow staircase and came up with solutions to enable us to have our chosen bed.they removed our old bed and mattress and delivered and installed our bed and mattress today.
We truly couldn’t be more delighted.

If your looking for a new bed and want first class service great choice and to buy with 100% confidence take yourself to M6 Bed Warehouse in Northwich
They truly are simply The Best.
Thank you 🙏

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I highly recommend M6 Bed Warehouse.
From ordering my bed on line, to having it delivered and installed, I cannot fault the service that was provided.
Being a senior lady living alone, Louise who delivered and assembled my bed was very courteous and helpful. He went to extraordinary lengths to advise me on various issues that were of concern to me.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

We ordered a mattress from M6 beds via their Alsager store. It duly arrived... on Christmas Eve thanks to Joe literally going out of his way on his journey home for Christmas.

Not only that, he gave us an upgrade to the mattress ordered as they did not immediately have our choice available.

Overall, excellent customer service.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

From ordering the bed

From ordering the bed , too it’s delivery the service has been excellent. Staff kept us informed regarding delivery date and time. The lads that delivered the bed were friendly and professional wearing cover shoes in the bedroom. I would highly recommend M6 .

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Customer service above and beyond!

After being let down twice on delivery by another company I contacted M6 Bed Warehouse and purchased an electric ottoman bed base. Their customer service was above and beyond! Within two weeks of ordering, the bed base was delivered yesterday and put together by the delivery men. Not only that but as we live out of area down on the South Coast and normally they would have used a courier, because it was near Christmas the store’s own staff came down in their own van to ensure the delivery was before Christmas.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Alsagar store

We ordered a divan bed from the Alsagar store where the staff were very knowledgeable and helpful. The bed was delivery on time & it was certainly worth paying the £20 extra for the delivery staff to assemble the bed & take our old one away.
Would certainly recommend them to family & friends.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

M6 Beds at Alsager

M6 Beds at Alsager. Bought a new mattress which was found to have a button/tuft missing, after attempting to fit a replacement one, which they could't do, they ordered me a new mattress for delivery before xmas, they delivered it today at the time they said they would.
Cannot praise them enough. well done to all of the team. 10/10

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Brandon was fantastic

Brandon was fantastic, really helpful friendly, explained everything to me about the lift up bed, he couldn’t do enough, showed me all the different types of bed and what type side lift or bottom lift depending on what I wanted, the office staff (Joe especially) took the time to keep me updated on delivery, the 2 men that installed the bed bish bash bosh! All done in under 30 minutes old bed and mattress removed!! Excellent service and would definitely buy from them again and would highly recommend M6 bed warehouse!! Thank you my son is thrilled with his new bed— a totally happy customer x

25 November 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Service and Staff

Met Tim on the Saturday, very helpful, friendly, put up with my quickfire questions and helped me out massively, no hard sell. Revisited on the Sunday, ordered with Joe, again helpful, friendly, no messing or hard sell. Delievered by Scott and Callum the following Saturday, bang on time, shoe covers to protect my new carpet. Unpacked quickly. Friendly, reliable - the entire team are nice people with a massive selection of beds, mattresses, etc. Id visited some other places but soon realised they werent a patch on M6 Bed warehouse. I used the Alsager/Radway Green team. Cant fault. Highly recommend, will use again.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, went in to sort for my mum and they went above and beyond to help me and get it delivered the next day! Definitely recommend!

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Rectifyng my mistake

Hi, I needed a new mattress for our son, who is quite a big lad,who also lives in supported living. We visited M6 Beds and spoke to Nikki who gave us some very good advice on what bed would be suitable considering Paul's weight. Unfortunately I was given the wrong base size and consequently it did not fit !! This is where the super excellent service happened, M6 ordered the correct size mattress, delivered it to site and took the wrong one back into stock. I asked them how much more it would be for the bigger size and additional transport. They said it was absolutely fine and there was'nt any more money to pay. I was very surprised at that as it was my fault That is going above and beyond in my book, so well done, terrific service from all at M6. Highly recommended and will certainly use you again. Many Thanks. Steve Mathews

14 June 2024
Unprompted review

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