We were looking for a new financial advisor. We didn’t really know where to start until we found Local Financial Advice. We were offered several options of which we researched them and picked the one... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Dom attempted to contact me a couple of times before I was able to answer his call. It must have been towards the end of his shift, yet he didn’t appear to be in a rush. He was kind, patient, frien... See more
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I found this organisation from a google search and I have to admit I wasn’t really sure what to expect. They responded very quickly and put me in touch with someone (from a separate company) who was... See more
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Company details
About Local Financial Advice
Written by the company
When it comes to making important financial decisions, getting quality advice is crucial. At Local Financial Advice we’re dedicated to helping all of our users to gain access to professional, responsible financial advisors in their area.
Our free service is built around a series of customer promises aimed to ensure that all users get the advice they need for any financial situation.
LocalFinancialAdvice.co.uk is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.
Regulatory DisclosuresWhy choose Local Financial Advice?
Written by the company
- Rapid Response
- When you submit an enquiry, we’ll match you up with a local advisor. Your advisor will respond to your enquiry either on the same or on the next business day.
- Free initial consultation
- Once you've been matched with an advisor, you’ll have the opportunity to book a free, no-obligation initial consultation.
- Carefully selected, qualified advisors
- We only work with advisors who meet our exacting standards. All advisers referred via our service are professionally accredited by the Financial Conduct Authority (FCA).
- Impartial, personally tailored advice
- All of the advisors we recommend are fully qualified and impartial.
Our promise
100% Satisfaction Guarantee
100% satisfaction guarantee – We conduct regular reviews to ensure all of our advisor partners are continuing to meet our professional standards. However, if for any reason you’re not completely satisfied with your advisor, we’ll source you a new one.
Contact info
Lead Tech, Pool Business Park, Pool Road, Pool in Wharfedale, LS21 1FD, Leeds, United Kingdom
- 0800 008 6169
- enquiries@localfinancialadvice.co.uk
- localfinancialadvice.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1st Class Customer service
Dom the agent asked all the relevant questions with regards to my query and explained the next step in the process in detail, very helpful
7 May 2026
Reply from Local Financial Advice
Hi Fraser,
We’re pleased to hear Dom asked the relevant questions and clearly explained the next steps in the process. It’s great to know you found the service helpful.
Kind regards,
The Local Financial Advice Team
I called to ask for independant advice…
I called to ask for independant advice regarding my pension & Arbaz was really helpful & knowledgeable. I felt comfortable speaking with him & assured he has directed my details to the right person.
7 May 2026
Reply from Local Financial Advice
Good evening,
Thank you for your 5* review. We’re pleased to hear you found the service helpful and that you felt comfortable throughout the conversation. Our role is to connect people with regulated financial advisers quickly and efficiently and it’s good to know this process worked well for you.
Many thanks,
The Local Financial Advice Team
Pension review
Initially there was a little miss communication between either of us.
As soon as I mentioned I was dealing with a Police pension it was a case of they could not help me.
This is not the first time I had heard this from previous financial advisors.
I had to explain that I was seeking advice regarding to commutation of my pension which I get in less than a months time and what I could do with it to enhance my financial long term security of my commutation.
5 May 2026
Reply from Local Financial Advice
Hi Jon,
Thank you for taking the time to share your feedback.
We’re sorry there was any initial misunderstanding during the call, but we’re pleased this was clarified and that the position around the scope of our service was explained, including how we can introduce you to a suitably qualified adviser.
We always aim to be clear about how we support customers and appreciate the opportunity to review this call.
Thank you again for your comments,
The Local Financial Advice Team
Professional advice
Professional advice, answering all my questions without hesitation. Readily explaining options and how to proceed. Also offering a scheduled follow up. So far so good!
5 May 2026
Reply from Local Financial Advice
Hi Liz,
We’re pleased to hear you found the service professional and that your questions were answered clearly and promptly. It’s also good to know the scheduled follow-up was helpful.
All the best,
The Local Financial Advice Team
Response time
5 May 2026
Reply from Local Financial Advice
Hi Robert,
Thank you for your feedback.
We’re pleased to hear you were happy with the response time and the overall service provided.
Kind regards,
The Local Financial Advice Team
Very friend service when booking the…
Very friend service when booking the appointment and she listened to me and understood my needs.
28 April 2026
Reply from Local Financial Advice
Good evening,
Thank you for your review. We’re pleased to hear you found the service friendly and that you felt listened to and understood when booking your appointment.
Our role is to connect people with regulated financial advisers quickly and efficiently.
Best wishes,
The Local Financial Advice Team
Pleasant experience.
The lady I spoke with was very professional and easy/pleasant to talk with. I felt all of my questions and concerns were addressed.
21 April 2026
Reply from Local Financial Advice
Hi Tony,
Thank you for your kind comments. We’re glad to hear you felt comfortable throughout and that your questions and concerns were fully addressed.
Warm regards,
The Local Financial Advice Team
Rob was patient and informative
Rob was patient and informative. He got to the point and clearly explained the process.
20 April 2026
Reply from Local Financial Advice
Hi Jayne,
Thank you for your feedback. We’re pleased to hear Rob was patient, clear and informative throughout your conversation.
Kind regards,
The Local Financial Advice Team
Arbaz was very professional and helpful…
Arbaz was very professional and helpful - Thank you
16 April 2026
Reply from Local Financial Advice
Hi Osman,
Thank you for your kind review. We’re glad to hear Arbaz was professional and helpful throughout your interaction.
Best wishes,
The Local Financial Advice Team
Great nick was very helpful and polite…
Great nick was very helpful and polite to talk to pleasant experience 💯💯
14 April 2026
Reply from Local Financial Advice
Hi Sue,
Thank you for your lovely feedback. We’re pleased to hear Nick was helpful, polite and made the experience a positive one for you.
Many thanks,
The Local Financial Advice Team
Poor and unsure advice
Poor and unsure advice. and from advice to appointment was a long time
14 April 2026
Reply from Local Financial Advice
Hi Cliff,
Thank you for your feedback. We’re sorry to hear you weren’t fully satisfied and appreciate your comments regarding the time taken to arrange an appointment with an adviser. We are continually working to reduce the wait and make it as smooth and efficient as possible for customers.
If you would like to share anything further or if we can assist with anything else, please feel free to contact us at enquiries@localfinancialadvice.co.uk.
Many thanks,
The Local Financial Advice Team
Reply from Local Financial Advice
Hi Vivien,
Thank you for your review. We’re glad to hear you felt listened to and that the time spent was worthwhile for you.
Kind regards,
The Local Financial Advice Team
Stuart Powell was quite straightforward and honest
Stuart Powell was quite straightforward and conscious of my concerns for my younger son.
8 April 2026
Reply from Local Financial Advice
Hi Terry,
We’re pleased to hear your experience with Stuart Powell, the adviser we connected you with, was straightforward and that he was attentive to your concerns. It’s great to know you felt supported during the conversation.
Best wishes,
The Local Financial Advice Team
Friendly & Efficient Advice
This company got back to me really quickly after I made an enquiry on line. Unfortunately they were not able to help me with my specific query but they were friendly, efficient and explained things in an easy to understand way.
7 April 2026
Reply from Local Financial Advice
Hi Rebecca,
Thank you for your review. We’re pleased to hear you received a quick response and found the team friendly and efficient, even where your enquiry required direction elsewhere.
Many thanks,
The Local Financial Advice Team
Reply from Local Financial Advice
Hi Julia,
Thank you for your feedback, and we’re sorry to hear about your experience with the call wait and line quality. This is not the standard we aim to provide, and we have shared your comments with the relevant team.
We are actively monitoring and working to improve both response times and call quality to help ensure a smoother experience going forward.
If you would like to share anything further or if we can assist with anything else, please feel free to contact us at enquiries@localfinancialadvice.co.uk
Warm regards,
The Local Financial Advice Team
Reply from Local Financial Advice
Hi Pauline,
Thank you for your feedback. We’re glad to hear you received a quick and helpful response.
Kind regards,
The Local Financial Advice Team
The person I spoke to today was so…
The person I spoke to today was so helpful in connecting me to someone with the right expertise and at a time that suits me. They were a real pleasure to deal with.
2 April 2026
Reply from Local Financial Advice
Hi Leah,
Thank you for your kind review. We’re delighted to hear you were connected with someone suitable and that the experience was a positive one from start to finish.
Best wishes,
The Local Financial Advice Team
First class assistance.
From getting in touch with Trustpilot to actually speaking to the solicitor who had been recommended was so easy and informative. Their reviews of the gentleman were spot on, whom I would certainly use in the future if required.
1 April 2026
Reply from Local Financial Advice
Hi Mary,
Thank you for your thoughtful comments. We’re pleased to hear the process felt easy and informative, and that you had a positive experience when speaking with the recommended specialist. We appreciate your feedback.
Many thanks,
The Local Financial Advice Team
Very pleasant and helpful.
30 March 2026
Reply from Local Financial Advice
Good afternoon,
Thank you for taking the time to leave a review. We’re really pleased to hear you had a pleasant and helpful experience.
Warm regards,
The Local Financial Advice Team
I made an initial enquiry which was…
I made an initial enquiry which was dealt with quickly, efficiently and in a friendly way
30 March 2026
Reply from Local Financial Advice
Good morning,
Thank you for your feedback. We’re pleased your enquiry was handled quickly and efficiently, and that you found the experience friendly throughout.
Kind regards,
The Local Financial Advice Team
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