Banner for Equity Release Advice

Equity Release Advice Reviews 

507
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff members for providing clear, thorough explanations and extremely prompt responses to all financial inquiries. Many individuals deeply appreciate the professional and friendly advisors who take time to listen and make them feel completely at ease throughout the entire process. Some reviewers were not happy with occasional communication delays, missed callbacks, or navigating personal situations requiring extra reassurance during stressful moments. Despite these minor drawbacks, the overwhelming overall feedback remains exceptionally positive, with consumers consistently recommending the professional service for reliable and trustworthy guidance.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting advisors who are polite,... See more

Customer service

Consumers find customer service to be positive, highlighting that advisers and call handlers are very... See more

Service

Reviewers mention positive feedback about service, noting fast response times, professional staff who explain... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt replies and immediate... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You put us in touch with a financial advisor who was absolutely brilliant. He listened to what we wanted, explained thoroughly everything and gave us multiple options based on our needs and individual... See more

Company replied

Rated 5 out of 5 stars

Very quick response. Ashley very friendly. Asked questions and explained how it worked. Was always available if I had any questions . I would recommend him to anyone looking for advice for Later Li... See more

Company replied

Rated 5 out of 5 stars

Rachel was professional, friendly and knowledgeable. She took time to listen to me and explained the process throughly. I am glad I chose this company for the advice I needed and would definitel... See more

Company replied

Rated 5 out of 5 stars

Very prompt at getting in contact and then putting me in touch and setting up with a financial advisor who has lots of experience in this area. Very satisfied thank you 😊

Company replied


Company details

  1. Non-Bank Financial Service

About Equity Release Advice

Written by the company

Equity Release Advice is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.

Regulatory Disclosures

Contact info

4.9

Excellent

TrustScore 5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(507)

149 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin is quick to reply and seems to…

Martin is quick to reply and seems to be trying hard to get me what I want. We also have had face to face meetings which I appreciate.

23 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Christine,

Thank you for your feedback. It’s good to hear the adviser has been quick to reply and that you’ve found your face to face meetings with them helpful. We’re glad the introduction worked well for you.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

Ellen was excellent

24 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Hilary,

Thanks for your review. It’s great to hear you had an excellent experience with our team.

Best wishes,
The Equity Release Advice Team

Rated 4 out of 5 stars

Brimbles

Clear and understanding of my requirements.

24 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Good evening,

Thank you for your feedback. It’s good to know the conversation felt clear and understanding.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

Will got back to me quickly after me

Will got back to me quickly after me filling the form in. He was very polite and helpful

22 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Good evening,

Thanks for your review. It’s great to hear our team got back to you quickly after you completed the form and that you found them polite and helpful.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Good sound advice.

Good sound advice.

21 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Bernard,

Thank you for your feedback. It’s good to hear the conversation was helpful.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

Very happy with the financial advisor…

Very happy with the financial advisor you recommended , everything progressing smoothly , thank you .

21 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Maureen,

Thank you for your kind words. We’re glad the introduction worked well for you and it’s great to hear everything is progressing smoothly.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Good information and very polite

Good information and very polite

20 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi John,

Thanks for your review. It’s good to hear the information was useful and that everyone was polite.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

All okay

All okay, explained what was going to happen. Was clear about it all

15 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Good evening,

Thank you for your feedback. It’s great to know the process was explained clearly and that you knew what to expect.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

My experience

Informative, no hardshell, not pressurised

14 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Adam,

Thanks for your review. It’s good to hear you found the conversation informative and never felt pressured. That matters a lot to us.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

Polite and helpful

16 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Caroline,

Thank you for your feedback. It’s great to hear you found everyone polite and helpful.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Dominic provides excellent advice

Dominic was polite, professional and very helpful. I am satisfied with the service provided.

14 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Good evening,

Thanks for your review. It’s good to hear you found our team polite, professional and helpful and that you’re satisfied with the service.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars
Equity Release Advice logo

Reply from Equity Release Advice

Hi Keith,

Thank you for your feedback. It’s great to hear the process felt quick, friendly and hassle free.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Very easy to talk through details and…

Very easy to talk through details and quickly arranged an adviser to talk through options

13 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Mervyn,

Thanks for your review. It’s good to hear it felt easy to talk things through and that the call with an adviser was arranged quickly.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

Very prompt with the call…

Very prompt with the call back..arranged meeting very easily..no fuss..

12 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Lee,

Thank you for your feedback. It’s great to hear the call back was prompt and that arranging the meeting was easy.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Clear information

Clear information

12 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Good evening,

Thanks for your review. It’s good to know the information felt clear.

Many thanks,
The Equity Release Advice Team

Rated 4 out of 5 stars

Excellent staff

Excellent staff

12 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Rob,

Thank you for your kind words. It’s lovely to hear you were happy with our team.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Will was polite

Will was polite, courteous and knowledgeable

9 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi David,

Thanks for your review. It’s great to hear you found our team polite, courteous and knowledgeable.

Many thanks,
The Equity Release Advice Team

Rated 5 out of 5 stars

Excellent conversation and very good…

Excellent conversation and very good fed back on what we can do to solve my problems unfortunately spoke to wife and she is not in agreement and wants to sell but I want to stay in the house so I would be looking at trying to pay her off so I can stay as I have got blood and bone cancer and don't need any more stressing my life at the moment thank you paul horton

9 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Hi Paul,

Thank you for taking the time to share this with us. We’re glad the conversation was helpful and we’re sorry to hear things are difficult for you at the moment. If you’d like to talk anything through, our team is here to help.

Best wishes,
The Equity Release Advice Team

Rated 5 out of 5 stars

Polite and professional

The advisor was polite and professional and friendly. He explained things very clearly.

7 October 2026
Equity Release Advice logo

Reply from Equity Release Advice

Good evening,

Thank you for your feedback. It’s great to hear our team was friendly and professional and explained things clearly when connecting you with an adviser.

Best wishes,
The Equity Release Advice Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look