Krause Autos Reviews 

104
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, friendly, and honest approach of the staff. Many people appreciate the transparent and competitive pricing, often noting significant savings and no hidden charges. The customer service is frequently described as outstanding, with clear communication and helpful advice throughout the process. Reviewers also value the convenient car collection and drop-off service, which makes their overall experience efficient and hassle-free, often leading to strong recommendations.

What people talk about most

Service

People report positive experiences with service, consistently highlighting the professionalism, transparency,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and transparent pricing.... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Krause Autos consistently deliver what they promise. Never any hassle, easy to book MOT, confirmation and they pick up and drop car back off when they say. An absolutely great level of service, profes... See more

Rated 5 out of 5 stars

It is becoming increasingly rare to identify genuine, professional, friendly and above all, honest car services and repair businesses. Krause is one of those exceptions. The level of courtesy, compet... See more

Rated 5 out of 5 stars

Great company to deal with. Getting my major service completed with the was an excellent experience. The garage collected my car, kept me informed through the service. I used Krause Autos for some war... See more

Rated 5 out of 5 stars

I have been using Krause Autos for several years now for M.o.T and any repairs. The service and level of work carried out is always exceptional and reasonably priced. The staff are extremely pleasant... See more


Company details

  1. Mechanic
  2. Auto Body Shop
  3. Car Service

Written by the company

Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(104)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just had a master service done on my…

Just had a master service done on my little car.
They came and picked up the car and dropped it off when done.
Car is running smoothly so all good.
Great service, we are new to this garage but very happy with the service we have been given so will be back.

20 October 2025
Rated 5 out of 5 stars

Krause Autos consistently deliver what they promise

Krause Autos consistently deliver what they promise. Never any hassle, easy to book MOT, confirmation and they pick up and drop car back off when they say. An absolutely great level of service, professional and friendly, that is hard to find nowadays. Book here with confidence, can't recommend Krause highly enough.

5 October 2025
Rated 5 out of 5 stars

Fantastic Business

I have been using Krause Autos for several years now for M.o.T and any repairs. The service and level of work carried out is always exceptional and reasonably priced. The staff are extremely pleasant , accommodating and clear in their explanation of any work needed to be carried out. I am very happy to use this company and recommend.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Friendly staff and excellent work carried out. And fair prices. 5 stars all the way. Highly recommend. Thanks. paul-in-bedford

27 August 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

I contacted them through wattsap and received my quote within a day for regassing my puma. They came to collect my car which is a free service as arranged and phoned within 2 hours to say the car was ready and paid over the phone and the car was returned within an hour. I was really impressed with the service and how professional they are and I will definitely be using them again.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I would definitely recommend Krause Autos they have done both my MOT and service recently called to say they were on the way to collect car all staff very friendly excellent customer service,advisories explained on MOT -Thank you for a great service

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent customer care, friendly staff and they genuinely care about their customers. Would recommend to anyone, and will definitely be going back if I need a mechanic in the future. I was well and truly looked after.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, rang 2 weeks prior to book the car in for a full service, for this monday, they said they have a pick up and drop off service, I agreed to it no brainer, confirmed on the Friday before like they said they would, pickup at 0815am. service done by 1pm phoned me for payment, car all good no advisories, dropped off by 4pm. Brilliant will definitely use again as 2 other cars are in the household. Wonderful service. Thank you. Waseem (2014 jaguar xjl portfolio 3ld red)

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much to Chris for…

Thank you so much to Chris for restoring my faith in humanity today. What a lovely chap! So impressed with your company and how much you genuinely care about your customers. When calling back, I spoke with Jim, who happily said how proud he was to work for a man like Chris.

13 February 2025
Unprompted review

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