Absolute pleasure dealing with kandoo What a team From start to finish and inbetween I was treated with politeness and helpfulness Had a big issue midway nothing to do with kandoo by the way... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I dealt with Afzal and he was extremely good at his job answering any questions I had before I asked them. He made me feel very assured going forward and was happy to deal with any issues instantly an... See more
Company replied
Brilliant car credit finance company from the start searching to purchase journey especially Agent Ms Aimee Barker. I fully recommend this company to anyone who needs to purchase a car including trade... See more
Company replied
I used Kandoo after my Motability lease ended after ten years. They have made a very stressful time much easier for me. I dealt with Jack, who was extremely patient with my requests and spent a lot... See more
Company replied
Company details
Written by the company
We provide a fast, friendly, professional option to finance your vehicle with communication and clarity from making the application to driving away in the car. With our dedicated team of expert advisors, whether you’re a dealer or a customer you will never be in the dark and always in the drivers seat. As a broker, Kandoo has an extensive panel of lenders that allows us to consider all customer circumstances and technology that gives instant decisions without effecting your credit score.
Contact info
1st Floor, Beech Court, M60 Office Park, M27 8FF, Manchester, United Kingdom
- 0161 850 5354
- support@kandoocarcredit.co.uk
- kandoocarcredit.co.uk
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Fantastic service
Fantastic service, quick , efficient, informative, Kirsty is amazing, talked me through things , stayed on the phone and walked me through the process brilliant company
20 August 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that you found the whole process quick, efficient and informative. A special thank you for mentioning Kirsty. It's wonderful to hear that she took the time to talk everything through with you, stayed on the phone when you needed support and guided you through the process step by step.
We'll make sure your brilliant feedback is passed on to Kirsty and that she gets the recognition she deserves.
Thank you for choosing Kandoo Car Credit and for your kind words about the company. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Excellent company
Excellent company.
From the office to their
Drivers. Great service 10/10
20 August 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and your 10/10 rating!
We're delighted to hear that you received such great service throughout your experience, from our office team right through to our drivers.
We'll make sure your brilliant feedback is shared with everyone involved. Comments like this mean a great deal to the whole team.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new vehicle! 🚗
Kind regards,
Kandoo Car Credit
Aimee was very helpful and very…
Aimee was very helpful and very understanding of my needs for a reliable car.
24 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that Aimee was so helpful and took the time to understand exactly what you needed from a reliable car. Making sure our customers feel listened to and supported throughout the process is really important to us.
We'll make sure your lovely feedback is passed on to Aimee.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car and wish you many happy miles ahead!
Kind regards,
Kandoo Car Credit
Easy to deal with and sorted quickly…
Easy to deal with and sorted quickly great communication
26 August 2026
Reply from Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you found the process easy, everything was sorted quickly, and you received great communication throughout.
Thank you for choosing Kandoo Car Credit. We really appreciate your feedback and hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Service was good
Service was good, nice, helpful, fluent and very cooperative with me when sorting out the vehicle, the process was easy and very customer friendly, I would recommend this if declined for credit elsewhere there very understanding.
25 August 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that you found our team helpful, understanding, and cooperative throughout the process of arranging your vehicle. It's great to know that everything felt easy and customer friendly from start to finish.
We're especially pleased that we were able to help you explore your options after you'd experienced difficulties getting credit elsewhere.
Thank you for choosing Kandoo Car Credit and for recommending us to others. We hope you enjoy your new vehicle! 🚗
Kind regards,
Kandoo Car Credit
Awful awful company...
Awful awful company.... was found a car after not having a car for several years so was super excited...an hours drive from me little did i know the problems i was about to face.... all whilst pregnant.... car has broken down several times.... woulsnt even start up the first day i got it home... key fob not work day 1 alarm going off... air coolant gone... engine gone... exhaust gone.... broke down on our way to holiday... had to get hire car.... now 37 weeks pregnant made to drive on motorway to take it bk to garage with it sounding like its about to blow up... ive been asking for an alternative since day 1 each time the car geta fixed they close my case without asking me..... spent over 1500 in 4 months and even with a warranty and took out breakdown cover.... being made to keep a car this faulty and pregnant is criminal i dread to think if there had been an accident..... currently sat at the hospital and been out aince 9am this morning having to catch a bus everywhere.... when i should be at home resting.... the bus home will take 90 minutes !!! A very exhausted and dissapointed customer :(
In your responce..... the dealership also have my medication and babyseat and will not give me them bk so i have told a manager today who said she will try to get it bk by saturday bit this is putting my life in danger as it is a medication to be taken dailey so not really happy yet again !
28 April 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for sharing your experience. We're extremely sorry to hear about the difficulties you've experienced with the vehicle and the impact this has had on you.
The number of issues you've described, together with repeatedly having to return the vehicle for repairs and feeling that your concerns haven't been properly resolved, is understandably very frustrating. We're particularly concerned that you feel you've had to continue driving a vehicle you did not consider safe or reliable.
We also appreciate that being without transport at this stage of your pregnancy has made an already difficult situation significantly more stressful.
We would like this reviewed as a priority. Please contact our Customer Support team and ask for your complaint to be escalated to a manager, referencing this review, so we can review the history of the vehicle, the previous repairs, your requests for an alternative solution and the way your case has been handled.
We recognise that you've already spent considerable time trying to resolve this, so you should not have to keep repeating the same concerns. We want to ensure the situation is properly reviewed and that you receive clear communication regarding the next steps.
Kind regards,
Kandoo Car Credit
Abdur was friendly & listened to what I…
Abdur was friendly & listened to what I wanted not pushy like some reps he was patient with me highly recommend
26 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that Abdur took the time to listen to exactly what you wanted and made you feel comfortable throughout the process. It's especially great to know that you never felt pressured and that his friendly and patient approach made such a positive difference.
We'll make sure your lovely feedback is passed on to Abdur and that he gets the recognition he deserves.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you were happy with the service you received and found our team quick to respond throughout the process.
We really appreciate your feedback and thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review! 👏
We're delighted to hear that you were happy with the service you received from our team. We really appreciate you taking the time to leave us your feedback.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Very polite and good service
Very polite and good service. Thank you for doing my finance.
24 August 2026
Reply from Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you found our team polite and that you were happy with the service you received. We're pleased we could help you arrange your finance and make the process straightforward.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new vehicle! 🚗
Kind regards,
Kandoo Car Credit
I've been totally ripped off by kandoo…
I've been totally ripped off by kandoo and the dealership been passed about like a nude book in a monestery wish I never heard of them
25 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for taking the time to leave your feedback. We're very sorry to hear that you feel this way about your experience with Kandoo Car Credit.
We take concerns like this seriously, particularly your comments about feeling let down by both Kandoo and the dealership and being passed between different parties without getting the help you expected.
We would really like the opportunity to understand exactly what has happened and see what we can do to help put things right. Please contact our Customer Support team and ask to speak with a manager, referencing this review, so we can locate your case and review everything that has happened.
We appreciate that you may have already spoken with several people, so our priority now is to understand the situation fully and provide you with clear next steps.
Kind regards,
Kandoo Car Credit
After 13 yrs in Western Australia I…
After 13 yrs in Western Australia I came back to the UK . Saw kandoo, made 1 call. Within 10 minutes I was approved... kandoo not only brought me a credit for a vehicle.. they brought me back to life.....the words have yet to be invented to say how grateful I am for this company for the professionalism and understanding
24 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for such an incredible and heartfelt review. Your words genuinely mean a great deal to everyone at Kandoo Car Credit.
After returning to the UK following 13 years in Western Australia, we're absolutely delighted that we could help make this part of your journey a positive one. To hear that you were approved so quickly and, more importantly, that getting your vehicle has made such a difference to you is fantastic.
Knowing that you felt treated with professionalism and understanding throughout the process is exactly what we want for our customers.
Thank you for putting your trust in Kandoo Car Credit and for sharing such wonderful feedback. We wish you all the very best being back in the UK and many happy miles in your new vehicle! 🚗
Kind regards,
Kandoo Car Credit
Kandoo have been amazing
Kandoo have been amazing, they gave me approval very quickly, sent me a selection of cars to look at and once I had chosen kept me updated on progress. I will be collecting my car on Friday but so far everything has gone perfectly
24 August 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review. We really appreciate you taking the time to share your experience.
We're delighted to hear that everything has gone so smoothly, from receiving your approval quickly and being given a selection of cars to choose from, through to being kept updated once you'd found the right one.
It's great to know that the team has made the whole process straightforward and kept you informed every step of the way.
We hope everything goes perfectly with your collection on Friday and that you absolutely love your new car!
Thank you again for choosing Kandoo Car Credit.
Kind regards,
Kandoo Car Credit
Great customer service
Great customer service from Jack Hazelwood & Mark. Kept me informed every step. I now have my lovely VW. Thanks guys!
I have used this company twice now and has been faultless both times.
24 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your fantastic review and for choosing Kandoo Car Credit for a second time!
We're delighted to hear that Jack Hazelwood and Mark provided such great customer service and kept you informed every step of the way. We'll make sure your brilliant feedback is passed on to them both.
Knowing that you've used us twice and found the service faultless on both occasions means a great deal to the whole team.
Most importantly, we're thrilled that you now have your lovely VW! We hope you absolutely love it and wish you many happy miles ahead.
Kind regards,
Kandoo Car Credit
Kirsty worked extremely.
Kirsty worked extremely hard in finding the right vehicle for me. Kept in touch with me all through the process. I can't rate her and the team at Kandoo highly enough.
24 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your fantastic review and your kind words.
We're delighted to hear that Kirsty worked so hard to find the right vehicle for you and kept you informed throughout the entire process. Providing that level of personal service and communication is exactly what we aim for.
We'll make sure your brilliant feedback is passed on to Kirsty and the wider team. Knowing that you can't rate the service highly enough means a great deal to us.
Thank you for choosing Kandoo Car Credit. We hope you absolutely love your new vehicle!
Kind regards,
Kandoo Car Credit
I had a great experience with Adil and…
I had a great experience with Adil and his team at Kandoo. They were relentless in finding me the right car within a tight timeframe.
21 August 2026
Unprompted review
Reply from Kandoo Car Credit
Thank you for your fantastic review. We really appreciate your kind words.
We're delighted to hear that Adil and his team provided you with such a great experience and worked tirelessly to find the right car for you within your tight timeframe.
We'll make sure your brilliant feedback is passed on to Adil and the team so they get the recognition they deserve.
Thank you for choosing Kandoo Car Credit. We hope you absolutely love your new car!
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review. We really appreciate your feedback.
We're delighted to hear that you received great service and found our team friendly and helpful throughout the process.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your fantastic review!
We're delighted to hear that you received brilliant service from start to finish. Making the whole journey smooth, straightforward, and enjoyable is exactly what we aim for.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car! 🚗
Kind regards,
Kandoo Car Credit
Reply from Kandoo Car Credit
Thank you for your great review!
We're delighted to hear that you were happy with the service you received from our team. We really appreciate you taking the time to share your feedback.
Thank you for choosing Kandoo Car Credit. We hope you enjoy your new car!
Kind regards,
Kandoo Car Credit
Excellent
From the very first call they were all very helpful and understanding of what my needs were for a car, they were quick to find me the car I wanted and got the process started, it was smooth and easy, it took all the pressure of from me.
I would recommend them to friends and family, keep up the good work.
13 August 2026
Reply from Kandoo Car Credit
Thank you for your fantastic review and recommendation!
We're delighted to hear that our team took the time to understand exactly what you needed and were able to quickly help you find the right car.
It's especially great to know that the whole process felt smooth and easy and, most importantly, took the pressure off you. That's exactly the experience we want to provide for our customers.
Thank you for recommending Kandoo Car Credit to your friends and family. Your kind words mean a great deal to the whole team.
We hope you enjoy your new car and wish you many happy miles ahead! 🚗
Kind regards,
Kandoo Car Credit
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