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Match Me Car Finance Reviews 5,958

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and understanding, making the process smooth and stress-free. Many highlight the exceptional customer service, noting clear communication, quick responses, and a genuine commitment to achieving the best outcome. People appreciate the efficiency and ease of the overall experience, with many finding their ideal car and enjoying a seamless process from start to finish. However, some customers also noted issues with the product itself, specifically with the condition of the cars after purchase. A few reviewers were dissatisfied with the after-sales customer service, particularly when problems arose with the vehicle, mentioning a decline in support and communication from the complaints team.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers generally express high satisfaction with the service provided. Many reviewers highlight the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently describing it as easy, smooth, and... See more

Product

Clients share ambiguous opinions on the product. Many customers express satisfaction with their new cars,... See more

Based on these reviews

Rated 5 out of 5 stars

I tried to apply with them for a new car, first they said that i am approved, in the end i wasn t. I don t blame Match me car finance, i blame the car finance company… Even so, a lot of respect for a... See more

Company replied

Rated 5 out of 5 stars

Match me car finance are amazing from start to finish & very helpful, keep you updated and in the loop with things and most importantly reassure you along the way. The person who helped me get... See more

Company replied

Rated 5 out of 5 stars

The experience I have found with match me was great they helped with the most important bits that needed doing taking away the stress of buying a new bike outright. Bobbie the advisor was great to wor... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Jack. From stage one right through to completion, he was absolutely awesome. He kept everything clear, communicated consistently, and made the whole proc... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Car Dealer
  4. Finance Broker

Written by the company

Match Me Car Finance is an Online Car Finance Broker established in 2018. We compare the UK's leading car finance providers and offer our customers the best rate! A fast-growing company with a passion for customer satisfaction, our team is dedicated to providing an unforgettable journey for our customers, matching them not only to the best rate for their credit but also to the car of their dreams. Our customer-centric values drive the growth of our company, enabling us to employ like-minded individuals with the same focus and vision, putting our customers at the heart of what we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really good product

Really good product in theory, hope never need to use it..fast customer support and really comprehensive product with break down cover.
I bought the 2 year warranty with 6k payment due to car been an expensive model. I did a lot of research and this came out better than all.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Top notch service with no dilly dallying.

This finance company delivers an exceptional standard of service. They are highly efficient and reliable, consistently handling matters with professionalism and attention to detail. Communication is clear and straightforward, making them very easy to deal with. Overall, the experience is seamless—truly a flawless service from start to finish. @ Harry, keep up the good work!!

23 April 2026
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Reply from Match Me Car Finance

🎯 Top-notch review as well, thank you. We’re delighted to hear the service felt efficient, reliable, and seamless from start to finish, with clear communication and no dilly-dallying along the way. We’ll make sure Harry sees your shoutout too. He’ll be pleased with that one. 👏🏻

Rated 5 out of 5 stars

Well informed knew what I wanted and…

Well informed knew what I wanted and sorted well done tom Sarah and all the team

20 April 2026
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Reply from Match Me Car Finance

👏🏻 Love this, thank you. It’s great to hear the team understood exactly what you wanted and got everything sorted for you. We’ll make sure Sarah and the rest of the team see your kind words. 🚗

Rated 5 out of 5 stars

Straight forward and very helpful every…

Straight forward and very helpful every step of the way!

22 April 2026
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Reply from Match Me Car Finance

🙌🏻 Thanks so much for the review. We’re really pleased to hear everything felt straightforward and that you were supported every step of the way. That is exactly the kind of experience we aim to give. 👍🏼

Rated 5 out of 5 stars

Great service made it easy with Lindsey…

Great service made it easy with Lindsey doing all the hard work

23 April 2026
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Reply from Match Me Car Finance

💪🏻 We’ll take that, thank you. We’re so pleased Lindsey made everything easy for you and took care of the hard work behind the scenes. That is exactly what she’s there for. 😇

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Dealt with a girl called Shannon. She went out of her way to make sure I was looked after and got the car I wanted. Can't thank her enough.

22 April 2026
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Reply from Match Me Car Finance

😁 What a lovely review, thank you. We’re so pleased Shannon looked after you from start to finish and went out of her way to make sure you got the car you wanted. We’ll be sure to pass your kind words on to her. Enjoy the new car, and thanks again for choosing us. 🚘

Rated 5 out of 5 stars

Match me car finance has been fantastic…

Match me car finance has been fantastic They have been really helpful and kind and helping me through the process my representative Shannon has been amazing and helpful

22 April 2026
Unprompted review
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Reply from Match Me Car Finance

💬 Thank you for the lovely feedback. We’re really pleased that Match Me Car Finance has been fantastic for you and that the team has been so kind and helpful throughout the process. It’s especially great to hear Shannon has been amazing in supporting you along the way. We’ll make sure your kind words are passed on to her. 😁

Rated 5 out of 5 stars
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Reply from Match Me Car Finance

⭐️ Thanks so much for the review. We’re really pleased you found the service quick and efficient from start to finish. 100% is always nice to see. 🤩

Rated 5 out of 5 stars

Really helpful made things easier and…

Really helpful made things easier and went smoothly

20 April 2026
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Reply from Match Me Car Finance

🤝🏻 Thanks so much for the feedback. We’re really glad we could help make things easier for you and that everything went smoothly along the way. That is exactly the kind of experience we want people to have. 🚘

Rated 5 out of 5 stars

Big up to Shannon

Excellent service from beginning to end. Shannon was brilliant and helped me find my perfect car. Thanks so much.

20 April 2026
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Reply from Match Me Car Finance

🙌🏻 Big up to Shannon indeed. Thanks so much for the brilliant review. We’re delighted to hear she looked after you from beginning to end and helped you find your perfect car. That is what it is all about. Enjoy the new car, and we’ll be sure to pass your lovely comments on to Shannon. 🚗

Rated 5 out of 5 stars

Very helpful through out the…

Very helpful through out the application and collection of the vehicle, polite on the phone was able to help with all my questions.

16 April 2026
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Reply from Match Me Car Finance

⭐️ Thanks for your feedback! Cheers for using Match Me Car Finance. 🚘

Rated 5 out of 5 stars

Helpful polite straight to the point…

Helpful polite straight to the point without being condescending and they matched ke with the right car and right payment amount to suit my needs

17 April 2026
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Reply from Match Me Car Finance

⭐️ Thanks for your feedback! Cheers for using Match Me Car Finance. 🚘

Rated 5 out of 5 stars

Found my car and make me we're very…

Found my car and make me we're very helpful and quick to get me on the road with my new car thanks Jordan

13 April 2026
Unprompted review
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thanks for your feedback! Cheers for using Match Me Car Finance. 🚘

Rated 5 out of 5 stars

Sarah was great dealing with my car…

Sarah was great dealing with my car finance went through very quickly very good at her job. I never thought I’d even get the finance in the first place now. I have my new car. I’m very happy with it. Thanks again Sarah your the best

25 March 2026
Match Me Car Finance logo

Reply from Match Me Car Finance

⭐️ Thanks for your feedback! Cheers for using Match Me Car Finance. 🚘

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