John Shepherd Estate Agents - Cannock Reviews 37

I Christina Dell found it a great delight to write this review for two extraordinary employer at John shepherd.
Amy And Ellie. They have been outstanding during my challenging project of buying and selling my property.
Why, they ease my stress level by uttering the magic words.”if we can help just ask”
Those was not just empty word they, went the 100 miles to prove it by giving clear, sound,helpful advice.
Because of this and much more they have become friends, causing me to recommend your company to friends
Well done ladies first class preferment
Do pop in if you need a cup of tea and cake.❤️

Excellent communication with Amy and Ellie. Great advice and recommendations during our purchase process.

I must compliment the professionalism and good nature of Christina Williams in the Cannock office. She always answered emails promptly and rang back when she said she would. I would have no hesitation in recommending her to be your contact if you are thinking of using their Letting Agency services.

Buying our home at Hednesford, Cannock with John Shepherd Estate Agents.
Brilliant Estate Agents at John Shepherd, Cannock who works tirelessly to help their customers. They are always there to give you the support you need especially Ellie Rose and Amy. They have made our journey easy and non forgettable and will recommend anyone to work with these amazing bunches of people.

Ellie has been very useful with my daughter purchasing her first property. She has always replied to emails and enquires the day of enquiring! Thankyou

I am very happy so far, Amy and Ellie at the Cannock branch are working hard to market my property and keep in regular contact with me.

Absolutely fantastic service second to none by Amy & Ellie from the Cannock branch on the sale of my bungalow especially the communication nothing was too much trouble with any issues I was unsure with thankyou very much... I wouldn't hesitate for one moment to highly recommend John shepherd and the team from Cannock ...all in all brilliant 👏

We had a positive experience with Tom and Michelle, who went above and beyond to ensure a smooth and stress-free process. Their team was incredibly supportive, guiding us through every step with clear and timely communication. They facilitated a second view with pleasure and they replied all our questions. They were proactive in addressing our queries and made sure all necessary steps were completed within the required timeframe. Their exemplary response gave us confidence and peace of mind throughout, and we’re truly grateful for their outstanding service.

Upon viewing the property my husband was told the carpets would be professionally cleaned however when moving in, carpets amongst other parts of the house were stained.
When we moved in the ensuite shower wouldn't get hot, the water pressure was rubbish, and at times taps and shower wouldn't work or the cold water would stop working and the piping hot water would burn me /my children. I informed them of this at the end of July, its November, still not fixed. I'd just had a new baby as well. They told me 2 months into my tenancy that the previous tenants told them the heating wasn't working. Still not fixed. The boiler comes on for 10 mins a day. The property was in no state to be let out. Only cared about getting rent payments, not our safety or well being. Times when I'm trying to get my kids ready for school and I'm having too fill up buckets daily just to wash the family because the taps wouldn't work, couldn't flush the toilet cause the water wasn't working. 2 people came out to say the ensuite needs a new shower and the water system need updating, yet nothing was done. Do not rent with them. They let landlords get away with rubbish and do not care about tenants rights.
Rang their offices, no responses, emailed, no responses, my mother drove to their office and spoke to them, nothing was done. Absolute rubbish!

It is my first time am renting a whole apartment in the UK. John Shepherd Estate Agents provide me complete and smooth onboarding process for renting an apartment.

The letting Administrator assigned to me was so professional, kind and understanding and had my interest at heart.Thank you for your wonderful service.

Recently completed a purchase through John Shepherd - really friendly and supportive staff, brilliant communication throughout and a great experience overall!

Bravo to the team they have good customer service

I'm Festus... John Shepherd Letting really made my process of getting a new house easy... Fast response towards mails, calling to update status of every application. In fact! I'd keep referring people to always make sure JS is patronised...

Adrian was prompt, pleasant and very knowledgeable about the property and the local area.

Brilliant communication from start to finish. 5 days to turn around my application. Jayne especially has replied to my many emails/requests swiftly. Whole process has been stress free (as stress free as moving can be). Highly recommend!