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McEwan Fraser Legal Reviews 

1,509
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 685 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently note the exceptional support provided by knowledgeable staff, who are readily available to answer questions and offer reassuring guidance throughout property transactions. People truly appreciate the efficient communication and professional approach of the team, making buying and selling homes remarkably straightforward. However, some customers also noted communication issues and occasional delays during the legal and conveyancing procedures. A small group of reviewers expressed frustration with unfulfilled expectations regarding specific services and unexpected expenses. These individuals felt that the overall support provided fell short of the promised stress-free experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as extremely helpful,... See more

Service

Consumers find service to be positive, highlighting a seamless, professional, and well-managed property sales... See more

Customer service

Clients share positive opinions on customer service, frequently praising agents for being efficient,... See more

Response time

Users describe satisfaction with response time, frequently highlighting prompt email replies and reliable... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and stress-free processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an offer for a property via McEwan Fraser Legal. I still had to sell my property and was keen for a quick, hassle free process so I opted to use McEwan Fraser for a quote. Agent Jay Stein cam... See more

Company replied

Rated 5 out of 5 stars

If I could give 10 Stars for Grant. I would, and so would my wife. He is a uniquely gifted man with his personal and professional approach. I’m honest enough to say, I didn’t want him to leave afte... See more

Company replied

Rated 5 out of 5 stars

Not living locally I needed help to view properties and Craig Peters was exceptionally helpful. His local knowledge and expertise about Lossiemouth plus his contacts proved invaluable. I made the card... See more

Company replied

Rated 5 out of 5 stars

Connie came out and valued 2 x guest houses for me in Glasgow one in the city centre and one in the west end. She was easy to deal with and very experienced in her field this came across in her commu... See more

Company replied


Company details

  1. Real Estate Agents
  2. Divorce Lawyer
  3. Estate Planning Attorney
  4. Family Law Attorney
  5. Law Firm
  6. Real Estate Attorney

Written by the company

McEwan Fraser Legal is an award-winning firm of Solicitors and Estate Agents, proudly serving clients across Scotland. From Edinburgh to the Highlands and beyond, we specialise in the sale of residential and commercial properties. With a proven track record of success and innovation, our team is dedicated to delivering the highest standard of service in the industry.

Move Forward with Scotland’s Award-Winning Solicitors and Estate Agents

Written by the company

Considering selling your property?
Enjoy our ‘Thinking Differently’ approach when it comes to selling your property

Contact info

Move Forward

Scotland’s Award-Winning Solicitors and Estate Agents.

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,509)

688 reviews in the last 12 months

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Rated 5 out of 5 stars

Sold our cottage in Crieff

Sold our cottage on Hill street, Crieff, and cannot thank Jayne Smith and the team at McEwan Fraser Legal enough. Really easy, good communication and always friendly and professional. Highly recomend and would not go anywhere else to discuss property. Special thanks to Barry Haq, Jayne Smith, and the rest of the team.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

One conversation with Ken from McEwan Fraser Legal gave me answers for a stressful situation that had caused many sleepless nights.

Professional, compassionate and efficient. Wouldn't hesitate to recommend this company

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellence all round - would recommend to anybody.

We changed to McEwan Fraser after a few disappointing months with a previous estate agent trying to sell our property in Portsoy. We chose McEwan Fraser based on recommendations. The difference in service and communication was like night and day.

Peter Reid was our first point of contact and was excellent theoughout the process. His customer service skills and communication were great - we knew what was happening and when. We were also pleased to be able to have sound advice and guidance on price and presentation.

We dealt with a couple of lovely ladies in the head office, again, both were professional, friendly with excellent and timely communication. Stephanie Stephen who did our actual conveyancing was efficient, professionl and on the ball at all times.

Thanks to the team we sold our property in five weeks and we’re delighted.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Four

The service from start to finish was exceptional. I’d like to thank Jay Stein, Finlay Smith, Elvira Ortiz-Segovia and Gemma Hayward as they are responsible for my wife and I now owning the most amazing house, and for selling our previous home to a lovely person. Top marks for all four and top marks to McEwan Frazer for employing such hard working and conscientious people.

23 September 2026
Rated 5 out of 5 stars

Very positive experience.

Very positive experience dealing with Bryonney and McEwan Fraser. It was no issue to see around one of their properties and then offer on it. It was also great to get the advice about my property price and what to expect.
Id happily recommend to anyone looking to sell or buy. Thanks!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

We recently requested McEwan Fraser to…

We recently requested McEwan Fraser to process our title discharge. The service from Sian was excellent. Communication was prompt and clear and we felt comfortable through the process that it was being handled correctly

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Flawless service from McEwan Fraser

The service from McEwan Fraser was exceptional and flawless. Jay made the initial contact and talked us through the whole process and gave as all relevant advice.
Laura-Jane then dealt with the sale of our property and arranged all the viewings. We had feedback within a day of each viewing and were always kept up to date.
The team were available 7 days a week and were friendly and helpful.
We had an offer on our property within 5 weeks which we have accepted.
The service from McEwan Fraser was impeccable and we could not have asked for any better.
We would like to say a special thanks to Jay and Laura-Jane for all their help, support and professionalism with the sale of our home.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Barry

I purchased my property through mcewan fraser. I was very pleased with service received from Barry Haq and his team.

1 September 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Peter, thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Barry and his team looked after your purchase so well.

We'll make sure your kind comments are passed on to Barry personally. Thank you again for choosing McEwan Fraser Legal, and we hope you settle in well.

Rated 5 out of 5 stars

Many thanks to Erin Murray

Many thanks to Erin Murray - solicitor.
Seamlessly carried out and set up my power of attorney. She was always available to take my calls and responded rapidly to my emails.
Thank you so much Erin.

23 September 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Kathryn, thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Erin handled your power of attorney so well, and that she was always on hand whether you called or emailed. Having that kind of access matters on something this important.

We'll make sure your kind comments are passed on to Erin personally. Thank you again for choosing McEwan Fraser Legal.

Rated 5 out of 5 stars

Erin Murray

Erin Murray was so helpful when she did my will last year and the alterations that she did recently

23 September 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Erin looked after you well both when your Will was first drawn up and again with the recent alterations.

We'll make sure your kind comments are passed on to Erin personally. Thank you again for choosing McEwan Fraser Legal.

Rated 5 out of 5 stars

Excellent engagement from the start

Excellent engagement from the start. From the photography, to the manager Ken who was our main contact, to the sales team. Every single one of them was proactive, updating us constantly with the details of Information that was really helpful for our decision. We were able to reach everyone directly when needed and when it came to making difficult decisions like the price to sale, you got good guidelines and real case studies from Ken which really helped us to made the best decision.
I would really recommend them anytime any day.

Thank you and well done

17 July 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Ken was able to back up his guidance with real comparable examples when it came to deciding on price, and that the photography and sales teams kept you updated throughout. Being able to reach everyone directly is how it should work.

We'll make sure your kind comments are passed on to Ken and the team personally. Thank you again for choosing McEwan Fraser Legal.

Rated 5 out of 5 stars

House

Hi I would like to express my sincere thanks and gratitude to Diane this property was very hard to sell and she managed to do it and down in Dalry north Ayrshire where property is hard to sell I believe I can't praise Diane enough for making it much easier for me in this stessful time

24 September 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

William, thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Diane got the sale over the line for you in Dalry. Knowing the North Ayrshire market properly makes all the difference on a property like this one.

We'll make sure your kind comments are passed on to Diane personally. Thank you again for choosing McEwan Fraser Legal.

Rated 5 out of 5 stars

Property sale

I am always kept up to date with any progress. This is provided regularly and promptly. All emails, and telephone calls are acknowledged and responded to quickly. I primarily deal with Mandy Taylor who has been all of the above from day one. I value her experience and input while I always feel listened to.

24 September 2026
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Alyson, thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Mandy has kept you updated throughout your sale, and that you feel properly listened to along the way. Her experience clearly counts for a lot.

We'll make sure your kind comments are passed on to Mandy personally. Thank you again for choosing McEwan Fraser Legal.

Rated 5 out of 5 stars

Excellect customer service from Finlay

We used McEwan Fraser to support us with the sale of our house and the purchase of our new home. Finlay Smith's expertise, professionalism, communication and punctuality really stood out as a Client Relationship Manager. He kept communication open even while working in a different time zone. Having his help throughout these months definitely positively impacted our experience with McEwan Fraser. We would highly recommend his services!

24 September 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Elisabetta, thank you for your 5-star Trustpilot review of McEwan Fraser Legal.

We're delighted to hear that Finlay kept communication open throughout your sale and purchase, even across a time difference. Handling both sides of a move together is where that consistency really counts.

We'll make sure your kind comments are passed on to Finlay personally. Thank you again for choosing McEwan Fraser Legal, and we hope you're settling in well.

Rated 5 out of 5 stars

No one better to sell your property

We contacted McEwan Frazer to look at our house with the possibility of selling. Every member of the team from start to finish was exceptional. Jay Steen, Finlay Smith, Grant Lawrence, Elvira Ortiz-Segovia and Gemma Hayward. Professionals in their field. Absolutely recommend this company and especially this team.

21 September 2026
Unprompted review
McEwan Fraser Legal logo

Reply from McEwan Fraser Legal

Kay, thank you for your 5-star Trustpilot review of McEwan Fraser Legal, and for naming so many of the team.

We're delighted to hear that Jay, Finlay, Grant, Elvira and Gemma all played their part from your first valuation through to the sale itself. Having the marketing, photography and legal sides working together under one roof is how we like to look after a property from start to finish.

We'll make sure your kind comments are passed on to each of them personally. Thank you again for choosing McEwan Fraser Legal.

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