John Shepherd Estate Agents - Birmingham Reviews 180

kelvin zakeyo took interest with me he showed room i suggest him who needs

We recently moved into an apartment managed by John Shepherd Agency and they have been really helpful in sorting out our maintenance issues. A special shout out to Christina Tzemanaki at John Shepherd who has helped us with all our maintenance issues and provided clear communications. Thank you Christina for all your help and I highly recommend John Shepherd to any tenant.

Elisha has been very helpful, coordinates and answers any queries promptly and thoroughly

Hi I have been associated with John Shephered for more than 3 years.. The team is very supportive, I have got the beautiful house by canal with the help of Megan and she has been great support during the entire process. The best part is we got the house while we were studying and were international students, where most of the Agency refuse to proceed with students, John and Shepherd were exceptional, Megan helped us through the process and helped us to get the house. Thanks to the entire team especially Megan :)

I had a viewing for an apartment at the iland flats. I had Alexander Shomari show me around he articulated the features of the property well.

Any question I had he was more than happy to answer. The viewing for the flat was done very professionally.

We have been with John Shepherd Birmingham for a year now and all I can say is they are the best team. My property manager (Gita) is always there to reply back both emails and calls on time whenever I have an issue. She always makes sure any repairs are sorted on time 👌

Lara Soars ‑ White & her team. Amazing people! Very understanding, and very professional! I'm currently a PhD researcher in the UK, and as a result I travel quite often. I rent a flat through John Shepherd and recently there was an oversight on my end that occurred while I was away. Lara drew it to my attention, and showed great understanding, support, and professionalism. This made me feel so relieved and at ease, and were able to get it resolved quickly! Thanks again Lara!

Alex was great in following up on all of the questions I had about the property. He even took personal time on his day off to help me view the property on the only day I had, he was always fast with his responses and agreed changes regarding the property for improvements with the landlord fast. Lovely guy and was happy to help any any time and was the fastest process I have ever had with an agency. He allowed me to look around without the sales pitches. It’s hard to come across and agent that you can trust but he has been a superstar and would highly recommend him. He is an asset to the John Shepherd agency. Thanks once again

Although we had some very unfortunate events happen whilst purchasing my new apartment, Turkay was extremely patient and helpful throughout the whole process. Once things started moving in the right direction his colleague Natasha was also very helpful. I cannot recommend John Shepherd enough.

A very friendly, efficient and professioal approach to addressing issues as and when required.

Thank Lara Soars White for your prompt, attentive support and for consistently acting in my best interest. I truly appreciate how you coordinated with multiple teams and followed through to resolve my request and escalate the overcharge. Your professionalism and dedication made a real difference.

Great customer service from Lara at the Birmingham office. Always friendly, helpful and efficient!

I have rented from John Shepherd for about a year and the staff have been nothing but friendly, polite and very professional. Any reported issue is swiftly handled and my recent encounters with Lara is amazing.

Maisy Smith was incredibly helpful with all our property enquiries and maintenance

I have been renting with John Shepherd for a few good years now but my experience with Megan Johnson has been nothing less than a 5 star service. She’s has helped me through all the procedures patiently and taking utmost care. Thank you for your service Megan!

Overall, I have had no issues with these agents. They are quick and responsive to all enquiries. When viewing properties, they explained everything clearly, and maintenance issues are handled with ease.

I had a great customer experience selling my apartment through John Shepherd, Colmore Row,
Birmingham. Turkay the sales negotiator went the extra mile to sell the property, keeping me fully up to date along the way.

I have been with John Shepherd for a number of years and I have always found them to be completely efficient and reliable. They respond immediately when there is something to be dealt with and then deal with it! I have always been happy with the contractors they use. They take things seriously. I am currently dealing with Lara Soars at she has been very easy and pleasant to deal with, as well as being super efficient and responsive. We have never had a bad experience with any member of staff we have dealt with.

I worked with Kelvin for viewing and to secure the apartment and he was absolutely delightful. He made the process easy