Hövding is both extremely safe and has a great innovative design. I feel uncomfortable wearing a "normal" helmet but a Hövding – it´s just great!! Once a Hövding, always a Hövding!
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See what reviewers are saying
the airbag cover arrived extremely fast, so all fine until then. In the meantimer, though, Hovding went bankrupt and stopped all customer service (no rating for that). Finally, about three weeks after... See more
Second accident with protection by Hövding. Amassing good result. Absolutely no single small damage of head, face. Also neck and my expensive glases was protected successful. Bevor I had some assistan... See more
Company replied
Since I started using the airbag from hövding, I feel much safer on the bike because my entire head and neck are protected. It's easy to use and very comfortable to wear (I don't even notice that I'm... See more
Company details
Information provided by various external sources
Hövding is an airbag for cyclist that has superior shock absorption compared to a regular bicycle helmet. Be safe - buy a Hövding today!
Contact info
Bergsgatan 33, 214 22, Malmö, Sweden
- +46(0)40236868
- info@hovding.com
- hovding.com
Recently I hade a bicycle accident and…
Recently I hade a bicycle accident and my Hövding perfectly saved my head from any injury. Don't cycle without it.
Rainer
9 July 2023
Reply from Hövding
Rainer, we are incredibly thankful to hear that your Hövding was there to protect you during the accident. Your safety is our top priority, and it brings us great joy to know that Hövding saved your head from any injury. It's moments like these that reinforce our commitment to providing top-notch protection for cyclists.
We're grateful to have you as a satisfied customer, and we're here to support you. If you have any questions or need any assistance, please don't hesitate to reach out.
Happy cycling, and stay safe out there!
Best regards,
Hövding
Better than ihrer devices
Better than other protective devices. Saved me already. And keeps the throat warm.
9 July 2023
Reply from Hövding
Dear Martina,
Thank you for your 5-star review! We're truly proud and thankful that Hövding provided you with protection during your accident. Ensuring the safety of our customers on the roads is our top priority, and it's wonderful to know that we've made a positive impact.
We're delighted that you've also discovered the added bonus of the warmth around your throat and neck – it's certainly a cozy advantage! 😀
Thank you wholeheartedly for your support and for choosing Hövding. Should you ever require assistance or have more to share, remember that we're here to assist.
Best regards,
Hövding
Very friendly very fast
8 July 2023
Reply from Hövding
Dear Jörg,
Thank you for your wonderful 5-star review! We're pleased to know that you found our support both friendly and fast.
Your support means a lot to us. If you ever need anything, feel free to reach out! 😊
Best regards,
Hövding
Reply from Hövding
Hello!
Thank you for sharing your positive 5-star experience with us! We're glad to hear that you had a great experience and that we were able to assist you in getting a new one.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Thank you for your support and for choosing Hövding!
Best regards,
Hövding
Reply from Hövding
Hello Kristina,
Thank you for your 5-star review! We're delighted to hear that you had a positive interaction with our support team and that our dedication to timely deliveries met your expectations.
If you ever need further assistance or have any questions, please feel free to reach out to us. We're here to help. 😊
Once again, we appreciate your feedback and your support.
Best regards,
Hövding
They are efficient and friendly
They are quick, efficient and (customer-)friendly- and they have a great product.
(Few things are more important than keeping your brain intact)
29 June 2023
Reply from Hövding
Dear Marcella,
Thank you so much for your glowing 5-star review! We're over the moon knowing that you experienced our team as quick, efficient, and customer-friendly. Your kind words truly make our day.
We're on the same page about the importance of keeping your brain safe. We're glad you see the value of Hövding in this regard.
Remember, we're just a message away if you ever need assistance or have more thoughts to share. Your support is incredibly valuable to us!
Best regards,
Hövding
Reply from Hövding
Dear Lorenz,
Thank you for your review. We are thrilled to have met your expectations, and your satisfaction means a lot to us. If you have any questions or need further assistance, feel free to reach out to us!
Best regards,
Hövding
It works very quickly, reliably and effectively
I had an accident and your device worked very quickly, reliably and effectively!!!
And how I get another one??
17 July 2023
Reply from Hövding
Dear Thomas,
We sincerely appreciate your wonderful 5-star review on Trustpilot! 😊 We're truly grateful that you've made the wise choice of choosing Hövding for exceptional protection during your bike rides.
Maintaining safety on the roads is of utmost importance, and we're here to support you. To explore options for purchasing a new Hövding, please visit our official online shop at https://shop.hovding.de/ or you can also find a nearby retailer through our website at https://hovding.com/de/handler/.
Thank you for staying safe on the roads with Hövding. If you have any further questions or need assistance, feel free to reach out.
Best regards,
Hövding
Reply from Hövding
Dear Henning,
Thank you for leaving us a 5-star review! We greatly appreciate your feedback. We always strive to deliver the best support to our customers. Your satisfaction is our priority, and we're here to provide assistance whenever needed.
Best regards,
Hövding
A few weeks ago I had a bicycle…
A few weeks ago I had a bicycle accident. Luckily I was wearing the Hövding. It saved my head. Just a few days later I got a new Hövding. That one was a bit cheaper because of the accident. All went very well. I can absolutely recommend Hövding. I’ll never ever ride a bike without it.
23 June 2023
Reply from Hövding
Dear Caro,
Thank you for taking the time to leave us a wonderful 5-star review! We are overjoyed to hear that your Hövding saved your head during the bicycle accident, and we're glad that you received a replacement promptly.
Your recommendation is truly valuable to us, and we feel privileged to have you as a satisfied customer. Remember, our support team is always here to assist you whenever you need it.
Happy cycling with Hövding, and stay safe on the roads!
Best regards,
Hövding
Zipper didn't work so I couldn't put it…
Zipper didn't work so I couldn't put it into function. But customer service was very fast and helpful.
28 June 2023
Reply from Hövding
Dear Anette,
Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience you faced with the zipper. However, we're genuinely glad that our customer support team was able to swiftly step in and provide assistance.
If you have any questions or concerns, please feel free to reach out. We're here to help in any way we can.
Wishing you all the best, and thank you for your feedback!
Best regards,
Hövding
It’s the best helmet
It’s the best helmet. I had already an accident and it worked perfectly. And I’ve already ordered a new one!
26 June 2023
Reply from Hövding
Dear Katharina,
Thank you for your fantastic 5-star review!
Your well-being and protection are at the core of our mission, and we're committed to ensuring that you can ride with peace of mind. 😊
If you ever need any further assistance or have any questions, please don't hesitate to contact our support team.
Wishing you many more safe and enjoyable rides with Hövding!
Best regards,
Hövding
delivery nightmare
Even though it says it will be delivered to the delivery address, it will be delivered to some DPD pickup shop and not even close! First time ordered directly and never again!
27 June 2023
Reply from Hövding
Dear Joana,
Thank you for your feedback.
We are sorry that the parcel was delivered to a DPD pickup station instead of your home adress.
As we have seen, the refund of your purchase was sent to you and we hope to be able to offer you a better delivery service in the future.
Have a great day!
Hövding
Sorry
Sorry, I accidentally tapped on "How to write a useful review" instead of "Submit..." and deleted the entire text. Unable to retrieve it, there is no more time to do it again.
25 June 2023
Reply from Hövding
Dear Caro,
We wanted to send you a big thank you for reaching out and making the effort to leave a review, even if there was a little mishap. Your willingness to share your thoughts truly means a lot to us!
In case you ever have questions or if there's anything we can do for you, our customer support team is just a message away. We're here to provide assistance and support in whatever way we can.
Although we missed out on your original feedback, we're genuinely grateful for the 3-star rating you awarded us with. 😊
Best regards,
Hövding
It helped three times not do hurt my…
It helped three times not do hurt my head when falling from the bicycle
19 June 2023
Reply from Hövding
Dear Barbara,
Thank you so much for taking the time to share your experience with us. We're absolutely thrilled to hear that Hövding has been there to protect your head not just once, but three times during falls from your bicycle. Your safety and well-being are our top priorities, and it warms our hearts to know that we've been able to play a positive role in your cycling adventures.
If you ever have any questions, need assistance, or simply want to share more about your experiences, please don't hesitate to reach out.
Warm regards,
Hövding
Reply from Hövding
Dear Vera,
Thank you so much for your fantastic review! We're thrilled to hear that Hövding has exceeded your expectations and that you're satisfied with your experience. Your positive feedback truly motivates us to continue delivering excellent products and service.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to make sure you continue to enjoy your Hövding to the fullest.
Warm regards,
Hövding
Quick reply
Quick reply, the new hövding arrived super fast and the only problem I seemed to have was to connect it with bluetooth.
19 June 2023
Reply from Hövding
Hello Katja!
Thank you so much for your amazing 5-star review! We're very happy that you're satisfied with your Hövding and the protection it offers. Your safety is our top priority, and we're thrilled to be your trusted cycling companion.
If you have any further questions or need assistance with the Bluetooth connection or anything else, our dedicated customer support team is here to help. Just reach out to us, and we'll guide you through any steps necessary to ensure you have a seamless experience! 😊
Best regards,
Hövding
If you do not succeed the first time, try and try again
I didn't get a reply to my question, just advised to buy a new.
Could not update the battery on the new and had to return to get it updated.
18 June 2023
Reply from Hövding
Dear Hanne,
Thank you for sharing your experience with us. We apologize for any inconvenience you may have faced and appreciate your patience throughout.
We're grateful for the opportunity to assist you with updating your Hövding at our office. Your willingness to send it in enabled us to find a solution, and we're thankful for your cooperation.
Should you have any further questions or concerns, please feel free to reach out to us. We're here to ensure that your Hövding experience remains positive and worry-free.
Thank you for choosing Hövding and we look forward to being a part of your enjoyable cycling adventures.
Warm regards,
Hövding
Match better then helmed
Second accident with protection by Hövding. Amassing good result. Absolutely no single small damage of head, face. Also neck and my expensive glases was protected successful. Bevor I had some assistance with gut helmet. But neck and glases was always damaged. Also some small injuries on head and face.
22 June 2023
Reply from Hövding
Dear Lucas,
Thank you so much for the 5-star feedback!
We're proud and happy that Hövding provided you with fantastic protection during your second accident. Your safety is everything to us, and we're stoked that not a single scratch made its way to your head, face, neck, or your precious glasses! That's what Hövding is all about - keeping you safe and sound.
We truly appreciate your support, and if you ever need anything or have any questions, we're here for you.
Best regards,
Hövding
Great airbag
Great safety tool, I love my hövding and feel more secure with it riding my bike throughout the city
21 June 2023
Reply from Hövding
Dear JJ,
Thank you for your fantastic 5-star feedback!
We are delighted to hear that Hövding keeps you safe and secure during your bike rides. Your safety is our top priority, and we are happy to know that Hövding is making a positive difference for you.
Thank you for choosing Hövding, and we're here for you anytime you need us.
Best regards,
Hövding
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