Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
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Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more
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Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in th... See more
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Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous. Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite a... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Ireland
- harveynorman.ie
4.3
Excellent
44K reviews
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Reply from Harvey Norman Ireland
Hi Nqobile,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland
Hi Niamh,
We are delighted to hear that you were pleased with our excellent service and quick delivery. Thank you for your positive feedback!
Kind Regards,
Kevin
I had a great experience in Harvey…
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, she assisted me throughout the whole process. I would definitely recommend! Thanks again.
30 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Rana,
We are delighted to hear about your positive experience with our team. It's wonderful that our staff were friendly and helpful, and that one of our team members assisted you throughout the process with your vacuum cleaner. We appreciate your kind words and recommendation!
Kind Regards,
Kevin
Outstanding Service
I am a first-time, new home buyer and needed to buy all of my appliances before ever stepping foot in my kitchen. This, paired with the incredible amount of choices I was faced with upon entering the store, had me extremely overwhelmed immediately.
Colin was a master class in customer service. From the moment he spotted us (while attending to someone else), he made us aware he saw us and that he would be with us as soon as possible.
Once he was available, he came straight over and immediately began easing my nerves. He first explained the process of ordering the equipment, storing it until my house was ready, paying only a deposit on the day, and if any changes were required, how they would be accommodated.
He then began bringing me through the appliances one by one, explaining where it's worth putting your money and what can easily be updated later. What features in appliances were important and and what were just preferences. His selling skills were so good that I didn't feel I was being sold to at all. Which for me is huge; I don't like when I feel someone is just pushing a sale. He had my whole kitchen kitted out in less time than it would have taken me to decide between ceramic or induction 😂
To any first-time buyers out there feeling overwhelmed, go see Colin.
23 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Claire,
We are absolutely delighted to hear about your exceptional experience as a first-time home buyer navigating the overwhelming process of selecting appliances. It truly warms us to know that our team member provided such outstanding support and guidance, turning a potentially stressful situation into a positive and informative one. We pride ourselves on offering personalized service that eases concerns and helps customers make confident decisions without feeling pressured. Your detailed feedback highlights exactly what we strive for in customer interactions, and we are so pleased that we could contribute to outfitting your new kitchen with such ease. Thank you for sharing your wonderful review and for recommending us to others.
Kind Regards,
Kevin
Very slick service
Very slick service. Txt sent with times for delivery and followed on day of delivery that they were on their way. Arrived within 10/15 mins. Very pleasant and mannerly guys.
31 July 2026
Unprompted review
Reply from Harvey Norman Ireland
HI there,
We're so pleased to hear that you received a text with delivery times and that our team arrived promptly. We're glad they were pleasant and mannerly.
Kind Regards,
Kevin
I purchased on line I was not informed…
I purchased on line I was not informed in the process that the item was out of stock I then had to wait for 4 days which if I had know I would not have gone ahead with the purchase.
But I must commend the young girl that served me on the day of collecting my item she was must pleasant and happy kind of person and happy to conversate with me well done to her
28 July 2026
Reply from Harvey Norman Ireland
Hi Martin,
We appreciate you sharing your experience with us. We sincerely regret any inconvenience caused by the delay and the lack of information regarding the item being out of stock when you placed your online order. We are actively reviewing our online ordering process to ensure clearer communication about product availability. We are, however, very pleased to hear that our team member provided you with such a pleasant and helpful collection experience. We value your feedback as it helps us improve.
Kind Regards,
Kevin
Great service
David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the rubbish back out to the truck. Very good service from the 2 lads and greatly appreciated.
31 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Toni,
We are so pleased to hear about your excellent delivery experience. It's wonderful that our team was quick, efficient, and took care of assembling your dining set and clearing away the rubbish. Thank you for your kind words!
Kind Regards,
Kevin
Excellent service
Excellent service, very accommodating. Unfortunately the office gave them the wrong code, so sent them out of the city, and this did effect the service the delivered. Highly recommend Paul and Jamie
31 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Louise,
We appreciate your kind words and are glad to hear about your positive experience with our team. We sincerely apologize for the dispatching error that caused an inconvenience. We are addressing this internally to prevent future occurrences.
Kind Regards,
Kevin
Excellent service
Purchase, delivery and installation of the fridge freezer was quick and efficient.
Excellent information and communication.
31 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Karen,
We're so pleased to hear that the purchase, delivery, and installation of your new fridge freezer were quick and efficient. We're also glad you received excellent information and communication throughout the process!
Kind Regards,
Kevin
Top marks
Excellent delivery service. Two lovely young men, Dean and Utmarn delivered furniture this morning. They were very polite and friendly and took great care not to disturb anything when carrying in the furniture. Top marks Harvey Norman!
31 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Marie,
We are so pleased to hear about your excellent delivery experience! It's wonderful that our team members were polite, friendly, and took great care when delivering your furniture. Thank you for your kind words!
Kind Regards,
Kevin
Excellent
Excellent, friendly, helpful and expert all round service from Solomon from purchasing a new phone, trade in of current phone and best experience of my time in Ireland. Lucy provided excellent, friendly, helpful service during the transfer of my data from one phone to another. The store location and atmosphere is amazing, great service and experience.
23 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Karina,
We're delighted to hear about your excellent experience and that our team members provided such friendly, helpful, and expert service. It's wonderful to know they made your time with us so positive. Thank you for your kind feedback!
Kind Regards,
Kevin
Good communication, on time and a very good service
Having been given a date and broad window for delivery, the driver called to provide and 2 hour window. The 2 men arrived on time, quickly and carefully brought in the appliances before taking away the old appliances. Very pleasant, they took less than 10 mins.
27 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Geezer,
We're delighted to hear about your positive delivery experience. It's wonderful that our team arrived on time, carefully brought in your new appliances, and efficiently removed the old ones. Thank you for sharing your kind words.
Kind Regards,
Kevin
Purchased a TV online for collection at…
Purchased a TV online for collection at Airside branch. Waited nearly 30 minutes before someone came to tell me that I had to collect at a different address, even though the confirmation email stated Airside for pickup. The new location (back of Dublin Airport) was closed & only open 9 to 5 (I work these hours). Told him to cancel order but two hours later, it's still showing as awaiting collection. They have my money & I have no TV so tomorrow will be more wasted time trying to remedy.
Crap service & won't be using them again. Recommend stick to other shops that don't give you BS runaround.
30 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Loulou,
We are very sorry to hear about the issues you experienced with your TV collection, the incorrect pickup location, and the difficulties with canceling your order. We understand how frustrating this situation must be, and we regret the wasted time and inconvenience. Please email the details to our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Dean and Sean were great
Dean and Sean were great, friendly, arrived when they said they would and carried our new bed up the stairs. Thank you
30 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Lynda,
We are delighted to hear that our delivery team provided such excellent service. It's wonderful to know they were friendly and efficient in bringing your new bed upstairs. Thank you for sharing your positive experience.
Kind Regards,
Kevin
Joel and Ruchi in Rathfarnham are very accommodating…
Joel and Ruchi are very accommodating and helpful.
30 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi JoyMarilou,
We appreciate your positive feedback. We are so happy to hear our team members were accommodating and helpful!
Kind Regards,
Kevin
Easy on line service
Was easy order on line and collection was easy. Staff were pleasant and friendly.
27 July 2026
Reply from Harvey Norman Ireland
Hi Paula,
We are so happy to hear that your online ordering and collection experience was easy and that our staff were pleasant and friendly. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Now that's service
Ordered online at 4am, shipped that day at 10am, couldn't ask for better delivery service
25 July 2026
Reply from Harvey Norman Ireland
Hi Sinead,
We're thrilled to hear that you had such a positive experience with our delivery service! We always strive for quick and efficient shipping, and it's wonderful to know we met your expectations.
Kind Regards,
Kevin
Everything from purchasing to delivery…
Everything from purchasing to delivery went smoothly
25 July 2026
Reply from Harvey Norman Ireland
Hi John,
We are so glad to hear that everything from purchasing to delivery went smoothly for you. We appreciate your positive feedback!
Kind Regards,
Kevin
Great service at Harvey Norman Swords
I bought a TV at the Swords branch and had a problem with it when I got it home. I brought it back to the store and they replaced it for me without the slightest trouble. I found them to be knowledgeable and cared about looking after the customer. A rare combination these days
23 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi there,
We're so glad to hear that our team at the Swords branch was able to quickly resolve the issue with your TV. It's wonderful to know you found our staff knowledgeable and customer-focused. Thank you for your positive feedback!
Kind Regards,
Kevin
I just recently moved into a new home…
I just recently moved into a new home and Damian in electrics was more than helpful. His professionalism, warm personality and advice made me constantly return to the store. I have spent thousands and it’s all down to Damian!!
Joe was also extremely helpful one day when Damian was off.
Many thanks,
Vanessa and Amelia.
30 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Amelia,
We are delighted to hear about your positive experience with our team members. It's wonderful that their professionalism, warm personality, and advice made such a great impression. We appreciate you sharing your feedback.
Kind Regards,
Kevin
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