Harvey Norman Ireland - Rathfarnham Reviews 531

TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience. The service was excellent, very... See more

Rated 5 out of 5 stars

Great experience overall! The online ordering process was quick and easy, and my product was ready for collection about 15 minutes later. Everything went smoothly, the staff was very friendly, and the... See more

Company replied

Rated 5 out of 5 stars

Delivery driver contacted me prior to delivery. On the day, access to my road was difficult so he put my 65” TV on a trolley and wheeled it down my street and carried it into the house, down 8 steps t... See more

Company replied

Rated 1 out of 5 stars

Went to Harvey Norman this evening and was looking to spend over 2,000€ on a oven. Was met by a member of staff that started the interaction by telling me I mustn't have read the website correctly and... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

531 reviews

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2-star
1-star

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Rated 5 out of 5 stars

I didn’t know Harvey Norman before

I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience.

The service was excellent, very fast, and well organized. The employee who assisted us was extremely polite and kind, and quickly handled our collection process, making everything easy and pleasant.

I’m definitely a customer now and will be shopping there again. Highly recommended!

22 May 2026
Rated 5 out of 5 stars

Great service.

27 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

Thank you for taking the time to leave your review. We’re delighted to hear about the great service you received.

Kind Regards,
Conor.

Rated 4 out of 5 stars

There was a good deal on the headphones…

There was a good deal on the headphones I had my eye on for a while - €20 off

21 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Declan,

We're glad you found a good deal on the headphones! We appreciate your positive feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great prompt delivery

We have been dealing with Harvey Norman’s for many years and found there service very prompt and reliable normally we would go to the store but this time we ordered it on line we received our goods within a couple of days which is more than I expected so I was very pleased

20 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Michael,

We are delighted to hear about your long-standing positive experience with us. It's wonderful that our online ordering and prompt delivery exceeded your expectations. We appreciate your feedback.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Easy to order & collecting was no…

Easy to order & collecting was no hassle....

17 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Delores,

We appreciate your positive feedback. We're glad that ordering and collection were easy for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and Smooth Experience

Great experience overall! The online ordering process was quick and easy, and my product was ready for collection about 15 minutes later. Everything went smoothly, the staff was very friendly, and the store is excellent. Very happy with the service!

17 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Hermanno,

We appreciate you sharing your positive experience. We're happy to hear your online ordering and collection were quick and easy, and that our staff was friendly. We're glad you're very happy with our service!

Kind Regards,
James

Rated 5 out of 5 stars

Item pick up is quick

Item pick up is quick, staff is helpful and very kind

14 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate your positive feedback. We are so happy to hear your item pickup was quick and our staff was helpful and kind!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you

14 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We are glad to hear you had a great experience with our customer service. We appreciate your kind words.

Kind Regards,
James

Rated 5 out of 5 stars

professional and friendly

Guys were professional and friendly and would influence my selection of purchases going forward. Great Service

12 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Christopher,

We appreciate your feedback! We're so happy to hear our team was professional and friendly, and that you received great service.

Kind Regards,
James

Rated 1 out of 5 stars

Website very misleading in terms of the…

Website very misleading in terms of the availability of one of the products i have bought.

I have cancelled part of the order and I have
Not received any notice of reimbursement.

8 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Martin,

We're sorry to hear about the misleading product availability and the lack of contact regarding the reimbursement. We are reviewing this with the team processing your order and request the team to look into this.

Kind Regards,
James

Rated 5 out of 5 stars

Amazing very efficient and on time.

Amazing very efficient and on time.
The lads couldn’t be more helpful

12 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate you sharing your feedback! We are so happy to learn that our team was efficient, on time, and helpful.

Kind Regards,
James

Rated 5 out of 5 stars

Very professional and polite delivery…

Very professional and polite delivery men who managed the difficult task of getting a superking mattress up awkward stairs with 2 bends. Efficient and the quality of service left me feeling really positive.

8 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Suzanne,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was professional and polite while managing the difficult delivery. We value your comments.

Kind Regards,
James

Rated 4 out of 5 stars

Ordered online and got item within two…

Ordered online and got item within two hours which was great. Some staff were very helpful while others were not, I think it's a hit and miss depending on whose working.

3 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Sandra,

We're happy to hear that you received your order quickly. We appreciate your feedback regarding our team's varying levels of helpfulness and will address this to ensure consistent support.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dropped into harvey norman

Dropped into harvey norman, rathfarmnam, staff are amazing, extremly helpful. Best furniture, shop ive been in, lovely experience,

9 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Ethel,

We appreciate you sharing your positive experience with us! We're happy to hear that our staff were helpful and that you had a lovely experience in our furniture shop.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent

Excellent, Damien rang me in the morning with a time for delivery, they actually arrived early but unfortunately I was out & they were nice enough to wait for me to return. Two very nice professional lads that removed my old unit & installed my new fridge freezer.

7 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Feargal,

We're happy to hear that you had a positive experience. We appreciate your feedback regarding the team's professionalism and flexibility in accommodating your schedule for the fridge freezer installation. Thank you!

Many thanks,
Katie.

Rated 5 out of 5 stars

The two lads that delivered my machine…

The two lads that delivered my machine were very competent and helpful even checking I had the right one. They were in and out and even offered to move it further into the house.
Thanks lads to delivery in Broadford yesterday

6 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Caroline,

We appreciate you sharing your feedback. We're happy to hear that the delivery team was competent and helpful, ensuring you received the correct machine. We value your comments regarding their service.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great customer service

The team member who helped bring the item to the car - I can't remember his name . He was lovely. Very helpful, great banter and attitude.

3 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Aoife,

We're happy to hear that you had such a positive experience with our team member! We appreciate you mentioning their helpfulness and great attitude. Thank you for your feedback!

Many thanks,
Katie.

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