Harvey Norman Ireland - Rathfarnham Reviews 539

TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger"... See more

Company replied

Rated 5 out of 5 stars

I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience. The service was excellent, very... See more

Company replied

Rated 5 out of 5 stars

I did an online order, the ease of collecting was fantastic. Was in and our in about a minute no hassle no delays. The woman who served me the item was so lovely and friendly really stood out as good... See more

Company replied

Rated 1 out of 5 stars

Website very misleading in terms of the availability of one of the products i have bought. I have cancelled part of the order and I have Not received any notice of reimbursement.

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great

Fast, smooth and skillful delivery.
Got the washing machine installed and in place in no time. Thank you!

30 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Eduardo,

We're so glad to hear about your fast, smooth, and skillful delivery! We appreciate you sharing your positive experience with us.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great experience

Very easy experience to buy online & quick checkout.

29 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Eileen,

We're glad you found our online buying and checkout experience easy. Thank you for your feedback!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Product I bought was a MacBook Air 2025…

Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger" even though the product had a charger included, which is misleading. The 70W charger They prompted costs €65. They also have in the specs list "Charging case included" and when I enquired what that was I was told in-store upon collection "that stuff is just copied and pasted around and it's always wrong". Not ideal really. I'd still buy from Harvey Norman again but will be a little more vigilant and suspicious about what I'm buying next time.

28 May 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi John,

We appreciate you sharing your recent experience with us. We are concerned to hear about the misleading charger prompt and the inaccurate information regarding the "charging case included." We are actively reviewing our product descriptions and in-store communication to ensure clarity and accuracy for all customers. Your feedback is invaluable as we work to improve.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very friendly staff. Anna was great, very professional and proactive in providing regular updates with the order

26 May 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Vishnu,

We appreciate you sharing your positive experience. We're so happy to hear our team provided great service and updates!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience

I did an online order, the ease of collecting was fantastic. Was in and our in about a minute no hassle no delays. The woman who served me the item was so lovely and friendly really stood out as good customer service.

29 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Olivia,

We're delighted to hear your online order collection was fantastic, quick, and hassle-free. We're also glad our team provided such lovely and friendly customer service. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great dealing with Sherwan in Harney…

Great dealing with Sherwan in Harney Norman Nutgrove - and perfect next day delivery. Sherwan even called after delivery to check all was good! 👍

28 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi David,

We are so glad to hear you had such a positive experience with us and appreciate your kind words. Thank you for sharing your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I didn’t know Harvey Norman before

I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience.

The service was excellent, very fast, and well organized. The employee who assisted us was extremely polite and kind, and quickly handled our collection process, making everything easy and pleasant.

I’m definitely a customer now and will be shopping there again. Highly recommended!

22 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Rebeka,

We are delighted to hear that your first online purchase and Click & Collect experience was so satisfying. We are glad our team provided excellent, fast, and well-organised service, making your collection easy and pleasant. We appreciate your recommendation and look forward to your next visit.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great service.

27 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

Thank you for taking the time to leave your review. We’re delighted to hear about the great service you received.

Kind Regards,
Conor.

Rated 4 out of 5 stars

There was a good deal on the headphones…

There was a good deal on the headphones I had my eye on for a while - €20 off

21 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Declan,

We're glad you found a good deal on the headphones! We appreciate your positive feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great prompt delivery

We have been dealing with Harvey Norman’s for many years and found there service very prompt and reliable normally we would go to the store but this time we ordered it on line we received our goods within a couple of days which is more than I expected so I was very pleased

20 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Michael,

We are delighted to hear about your long-standing positive experience with us. It's wonderful that our online ordering and prompt delivery exceeded your expectations. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast service

Fast service! Click and collect awesome

3 November 2025
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Luiz,

We're so glad you enjoyed our fast service and click and collect!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Easy to order & collecting was no…

Easy to order & collecting was no hassle....

17 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Delores,

We appreciate your positive feedback. We're glad that ordering and collection were easy for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and Smooth Experience

Great experience overall! The online ordering process was quick and easy, and my product was ready for collection about 15 minutes later. Everything went smoothly, the staff was very friendly, and the store is excellent. Very happy with the service!

17 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Hermanno,

We appreciate you sharing your positive experience. We're happy to hear your online ordering and collection were quick and easy, and that our staff was friendly. We're glad you're very happy with our service!

Kind Regards,
James

Rated 5 out of 5 stars

Made the order online in the morning…

Made the order online in the morning and collected it at lunch time. It was easy.

19 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Teovel,

We're happy to hear your online ordering and collection experience was easy and convenient for you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Item pick up is quick

Item pick up is quick, staff is helpful and very kind

14 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate your positive feedback. We are so happy to hear your item pickup was quick and our staff was helpful and kind!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you

14 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We are glad to hear you had a great experience with our customer service. We appreciate your kind words.

Kind Regards,
James

Rated 5 out of 5 stars

professional and friendly

Guys were professional and friendly and would influence my selection of purchases going forward. Great Service

12 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Christopher,

We appreciate your feedback! We're so happy to hear our team was professional and friendly, and that you received great service.

Kind Regards,
James

Rated 1 out of 5 stars

Website very misleading in terms of the…

Website very misleading in terms of the availability of one of the products i have bought.

I have cancelled part of the order and I have
Not received any notice of reimbursement.

8 May 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Martin,

We're sorry to hear about the misleading product availability and the lack of contact regarding the reimbursement. We are reviewing this with the team processing your order and request the team to look into this.

Kind Regards,
James

Rated 5 out of 5 stars

Amazing very efficient and on time.

Amazing very efficient and on time.
The lads couldn’t be more helpful

12 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We appreciate you sharing your feedback! We are so happy to learn that our team was efficient, on time, and helpful.

Kind Regards,
James

Rated 5 out of 5 stars

Very professional and polite delivery…

Very professional and polite delivery men who managed the difficult task of getting a superking mattress up awkward stairs with 2 bends. Efficient and the quality of service left me feeling really positive.

8 May 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Suzanne,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was professional and polite while managing the difficult delivery. We value your comments.

Kind Regards,
James

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