Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. I... See more
Company replied
Location
Switch locationUnits G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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See what reviewers are saying
The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more
Company replied
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the gr... See more
The communication regarding delivery was excellent and item delivered safely. My husband received the goods but he was disappointed with the support from one of the employees who would not help him... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Naas
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
- 045 907700
4.3
Excellent
697 reviews
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Great delivery service
The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.
1 July 2026
Unprompted review
Excellent customer service from all…
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.
2 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery staff very friendly
Delivery staff very friendly, and delivered right on time
1 July 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Paul,
We are so happy to hear our delivery staff was friendly and delivered your order right on time! We appreciate your kind words.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Naas
Hi Anne-Marie,
We're so glad to hear that your delivery was on time and that our delivery team was helpful. Thank you for your positive feedback!
Kind Regards,
Kevin
Nice and helpful staff.
Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback
25 June 2026
Reply from Harvey Norman Ireland - Naas
Hi Ed,
We're glad to hear our staff was helpful! We understand your disappointment about the out-of-stock item and are working to improve our inventory management.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Naas
Hi Pearl,
We appreciate you taking the time to share your feedback with us. We are so happy to learn that you were pleased with our service!
Kind Regards,
Kevin
Very happy..
Very happy... Very professional, quick, clean, thank you to the guys...
30 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Wojciech,
We are so happy to hear that our team was professional, quick, and clean. We truly appreciate your kind words.
Kind Regards,
Kevin
Harvey Norman has a great range of electronics, home appliances, furniture, and homeware, with products to suit different budgets.
Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. If you’re unsure which product is best for your needs, they’ll take the time to explain your options and help you choose the right one. Highly recommended!
27 June 2026
Reply from Harvey Norman Ireland - Naas
Hi Angela,
We appreciate you sharing your positive experience. We're happy to hear that you found a great range of products at good prices, and that our staff were knowledgeable, friendly, and helpful in assisting you. We value your feedback.
Kind Regards,
Kevin
The delivery people were very…
The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an unusually warm day, almost 30 degrees we couldn't empty the freezer of the old fridge until they arrived. It would have been helpful if the driver had phoned again to say we were next on the list. We had gotten a call that morning to say the delivery time would be between 3pm and 6pm. But all in all, the service was fantastic.
24 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Patrick,
We're glad to hear our delivery team was professional and careful. We appreciate your feedback regarding communication about delivery times, and we will certainly consider how we can improve this for future deliveries. Thank you for your positive review!
Kind Regards,
Kevin
Great service
Got a phone call stating the time of delivery which I missed, this was followed up with a text message, unfortunately I missed this too. The guys were able to fit the delivery in at the end of a long day for them. They were very pleasant and helpful, and removed all the packing. I was very happy with the service.
24 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Aileen,
We're so glad to hear our team could successfully deliver your order, even after a long day. We appreciate your kind words about their pleasant and helpful service. Thank you for your positive feedback!
Kind Regards,
Kevin
Dazzling Service
Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience.
I walked in on a Saturday morning and chose my furniture. It was all good to go. I was given a 3 year ZERO INTEREST payment plan and the delivery arrived on Tuesday.
No ordering or waiting. No hassle.
The delivery crew were amazing. Super communicative. They arrived on time with plenty of notice. They were quick and friendly.
Honestly - HN is setting a very high bar here.
Competitors don't provide the finance or the quick turnarounds.
Well done HN!
23 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Carel,
We're so pleased to hear you found furniture you loved at a great price point! It's wonderful that your experience, from the payment plan to the quick delivery and amazing crew, was so positive. We truly appreciate your kind words and recommendation.
Kind Regards,
Kevin
Very mannered salesperson
Very mannered salesperson, but didn't tell us about the Samsung Summer Cashback awards. I may have purchased insurance on the product if id known about it on time.
17 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Brenda S,
We appreciate your feedback. We are sorry to hear about the missed information regarding the cashback awards. We will address this internally.
Kind Regards,
Victoria
New Integrated Dishwasher Purchase & Install
Really nice people to deal with in the store, clearly spelt out all our options. When we eventually made our choice they explained the whole process clearly, how & when it would be delivered, and what would happen with the old machine. The two installers did an impeccable job, removing the old dishwasher effortlessly, installing the new one and leaving our kitchen spotless. All in all a very positive experience, all the people we dealt with are a credit to themselves & Harvey Norman.
18 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
HI Michael,
We're delighted to hear about your very positive experience with our team in-store and with our installers. It's wonderful that your options were clearly explained and that the dishwasher installation was impeccable. We appreciate your kind words.
Kind Regards,
Victoria
Buying a Shop display item
The communication regarding delivery was excellent and item delivered safely.
My husband received the goods but he was disappointed with the support from one of the employees who would not help him remove the wrapping. He was advised that it was not his job because the item was a shop display. Given the weight of the fridge my husband would not have be able to access the packaging. One Employee did help. The packaging was not taken away because we were told it was a shop fisplay.
16 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Janet Buckley,
We appreciate your feedback regarding the delivery and the issue with the packaging. We are concerned to hear about the difficulty your husband experienced with unwrapping the item and the conflicting assistance received. We are reviewing our procedures to ensure consistent support for all deliveries.If possible could you please provide your order details to customer@support.harveynorman.ie
Kind Regards,
Victoria
Ordered online at the weekend and…
Ordered online at the weekend and product delivered the following Wed with minimum of fuss by the delivery guys, up and running now.
8 June 2026
Reply from Harvey Norman Ireland - Naas
Hi Claire,
We are so glad to hear your product arrived quickly and the delivery was smooth! We appreciate your positive feedback.
Kind Regards,
Victoria
Customers please be aware of the hidden…
Customers please be aware of the hidden cost of removal of your old sofa. I paid €99 for product 056 delivery premium which does not include the removal of your old sofa. I thought I had it all paid for only to be told of my delivery day no and I had to pay €80 more or be left with my old sofa. The premium only covers delivery installation and removal of the packaging.
12 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Edward,
We appreciate you sharing your experience regarding the sofa removal cost. We understand your frustration with the unexpected charge. We are reviewing our communication to ensure clarity on all service inclusions.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Naas
Hi Dorota,
Thank you for taking the time to leave this review. We are delighted to hear you are happy with us.
Kind Regards,
Kevin
great service fast and reliable
5 June 2026
Reply from Harvey Norman Ireland - Naas
Hi Kevin,
We appreciate your kind words. We are happy you were pleased with our service.
Many thanks,
Katie.
Easy online platform
Easy online platform, discounted rate. Quick delivery. No nonsense. .
4 June 2026
Reply from Harvey Norman Ireland - Naas
Hi Jamie,
We're glad you enjoyed our platform and quick delivery. Thank you for your positive feedback!
Kind Regards,
Kevin
The two guys that made the delivery…
The two guys that made the delivery were very professional, friendly, and careful in making delivery and setting up the seats
9 June 2026
Unprompted review
Reply from Harvey Norman Ireland - Naas
Hi Asuoha,
We appreciate your feedback! We're so glad our team was professional, friendly, and careful with your delivery and setup.
Kind Regards,
Kevin
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