Gutsibits Reviews 

1,137
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, helpful, and knowledgeable, making interactions pleasant and productive. The service is frequently highlighted as excellent, with many appreciating the quick response times and the straightforward ordering process for parts. People are particularly impressed with the prompt delivery, well-packed items, and the correct parts arriving as ordered, even for international shipments. However, some customers experienced delays in receiving their orders, with delivery taking longer than initially promised, leading to frustration. A few also noted a lack of communication regarding order status and payment issues, which caused stress and uncertainty. There were also isolated instances of inadequate packaging for delicate items, raising concerns about product safety during transit.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Product

Clients share positive opinions on product quality, with many reviewers praising the great quality parts that... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Order

People report positive experiences with order, highlighting quick replies to inquiries and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,137)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't go wrong with Gutsibits!!

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. Good communication and emails answered promptly. Very happy with everything, Have purchased more parts and Gutsibits will be my 'go to' from now on.

2 February 2026
Rated 5 out of 5 stars

Great service again.

Great service again from the staff at Gutsibits.
Items delivered quickly and correct parts delivered.
Very reasonable p&p unlike a lot of other suppliers.
Thanks again 👍🏻

28 January 2026

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