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Review summary

Created with AI, based on recent reviews

Evaluating 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, and helpful, often noting their expertise and friendly approach when assisting with inquiries and orders. The company is highly regarded for its excellent selection of parts, including those for older models, which are often difficult to find elsewhere, and for offering competitive pricing. Reviewers frequently highlight the quick dispatch and prompt delivery of orders, with many receiving their items well-packaged and correct, even for international shipments. However, some customers experienced issues with delivery times, noting delays despite opting for faster shipping, and a few reported a lack of communication regarding order status, particularly for high-value items or when unexpected payment issues arose. There were also isolated concerns about packaging for delicate parts and instances where orders were initially sent to the wrong address.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the quick and fast delivery... See more

Product

Customers consistently note positive experiences with product, praising the wide range of quality spares and... See more

Service

Users describe positive interactions with service, consistently praising the quick, efficient, and helpful... See more

Order

Customers generally report positive experiences with ordering, highlighting prompt responses, quick dispatch,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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