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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, knowledge, and professional approach. People frequently mention the high quality of the products and the ease of the ordering process. Reviewers also appreciate the fast and efficient delivery service, often noting quick dispatches and prompt arrivals. Many consumers commend the staff for going above and beyond, providing great advice, and ensuring a positive overall experience, including pleasant interactions and even complimentary treats.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the superb and excellent... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the excellent quality of... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the super quick... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the ease of ordering online, the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather a... See more

Rated 5 out of 5 stars

Easy to order online. One of the items wasn’t in stock at the time of ordering (nor anywhere else, so not Motowale’s fault) but I was kept informed about progress. I was given the option to have par... See more

Rated 5 out of 5 stars

I attended the Ceredigion ERS Scheme on Friday, and was paired with Roger. The day was great with clear information in the morning classroom session and great learning tips during the afternoon ride.... See more

Rated 5 out of 5 stars

I had the pleasure of doing my ERS on-road training with Mike Humphries on Saturday and can’t recommend him highly enough. He was brilliant from start to finish – really helpful, informative, and... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Written by the company

MotoWales provide Denali lighting and accessories for your motorcycle. Advanced Rider Training, Rider Development and tours available. MotoWales a 2 and 4 wheel enthusiastic business based in south Wales specialising in adventure products for all vehicles and post-training for Motorcyclists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Superb service and super quick…

Superb service and super quick delivery. I ordered the wrong item, but a quick e-mail and without fuss they were able to change before popping into the post. That's great service these days.

11 May 2026
Rated 5 out of 5 stars

Excellent company

Excellent company to purchase from. Fantastic communication and support throughout my product purchase, guided me towards the correct product for my needs. Would definitely recommend them.

14 April 2026
Rated 5 out of 5 stars

Just completed a 4 day tour of Southern…

Just completed a 4 day tour of Southern Ireland with MotoWales and can only recommend Roger and his team for a superb event nothing was to much trouble. The routes were modified to suit the weather and riding ability in the group. Plus you have the benefit of advanced tour guides thanks Roger & Mike it’s a massive thumbs up from me

18 April 2026
Rated 5 out of 5 stars

Augdog adv

Recieved 1st set v2.loved quality ordered 2nd set v4 be here soon bags are waiting. Nice service correspondence. Thx

31 March 2026
Rated 5 out of 5 stars

Tomo

Excellent few hours . Made too feel totally comfortable. Roger gave me new skills and had feedback throughout. Well worth signing up for

23 March 2026
Rated 5 out of 5 stars

Would definitely recommend

I had a couple of questions before and after I purchased and their customer service was superb- fast, helpful and accurate. Delivery was also far quicker than I expected. Would 100% recommend them

10 March 2026

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