I was having an issue ordering some Neff Hob Ducting pieces on the website and decided to give Glotech Appliances a call. I spoke to a lovely lady in sales (sorry, I didn't get her name) but sh... See more
Company replied
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I was having an issue ordering some Neff Hob Ducting pieces on the website and decided to give Glotech Appliances a call. I spoke to a lovely lady in sales (sorry, I didn't get her name) but sh... See more
Company replied
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... See more
Company replied
Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... See more
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... See more
Company replied
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
Unit 2 Soothouse Spring, AL36PF, St Albans, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 month
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Andrew was helpful efficient and polite l would recommend him and the company thank you

Reply from Glotech Appliances
Good communication from the team. Turned up on time and fixed the issue. Value for money too, would recommend. Ben

Reply from Glotech Appliances
These people will take more of your money than they need to. £99 call out, the “technician” changed a part and the appliance still had the same fault so I’m over £200 down and no further forward. They wouldn’t refund the part and suggested they should change all possible components that could be causing the problem at the same time (3 more components) - ridiculous. This would cost another £500 so £700+ for a repair when a brand new appliance with warranty is £450, even if bought a new one now I’d still be better off than following their advice. These hapless goons don’t have a clue as to what they are doing. AVOID!!!

Reply from Glotech Appliances
Washer fixed and sorted, engineer Nick was great, highly recommended!

Reply from Glotech Appliances
Can any one else see that is company is rotten to the core?
They give this same reply to every negative review
Hi There,
Thank you for taking the time to leave a review.
We have requested further information for your details so we can investigate this on your behalf. We will look into this shortly.
Kind regards,
Glotech Repairs.
Typical drag and drop mentality. A more personalised attitude to a positive view!!
To everybody out there please read the reviews both positive and negative before spending any money with this company.

Reply from Glotech Appliances
George was polite and helful and fixed my AEG dishwasher

Reply from Glotech Appliances
Dino and Seth came to install a new fridge and remove an old one that wasn't working anymore. This meant that both had to be carried up and down 50 stair steps in a narrow flat block. They were courteous, professional, did the job as fast as they possibly could, and during what I imagine is a very busy period. Highly recommend them, and had no issues at all.

Reply from Glotech Appliances
Dihu and Callum were really nice, kind and polite and superbly efficient. They went out of their way to help and I can heartily recommend them. Brilliant team and brilliant service. The machines are excellent too.
The Glotech sales and support team were amazing on the phone too - fab company.

Reply from Glotech Appliances
Both installation engineers (Dinu & Seth) were polite and courteous. They answered any questions that were asked.

Reply from Glotech Appliances
We replaced our dishwasher with Glotech & had a great experience. The sales team were really helpful on the phone, taking us through the options that would work in our space & helping us come to a decision that was right for us. Delivery & installation was quick & easy - Dinu & Callum were efficient, friendly and excellent problem solvers. They also took the old dishwasher away, which was really helpful. All in all - a great service, we'd definitely recommend them.

Reply from Glotech Appliances
This is my go to company for any appliances. From the great advice and ease of ordering from Barry in Sales, to the professional, careful and personable delivery staff ( shame I didn't take the young man's name as he has delivered here before and nothing is too much trouble). I should mention that their prices are competitive.I cannot recommend Glotech highly enough!

Reply from Glotech Appliances
Bought a new dishwasher from Glotech after old one expired. When the fitters came to remove the old dishwasher they couldn't get the old one out because there was not enough head room. That was sorted separately by a Glotech guy and today Dinu, Seth, and Callum came to fit the new dishwasher. The boys did a great job and we can now stop washing everything in the sink. A job well done! Thanks, lads, and thanks Glotech.

Reply from Glotech Appliances
Excellent service received by Glotech Appliances.
Dinu, Seth and Callum arrived on time, were friendly but professional. Very rare now a days to have such good engineers turn up, fit an appliance and not leave until it was 100% right.
Thank you.

Reply from Glotech Appliances
I recently had a fridge freezer installed by Glotech, and I cannot praise their service enough. The installation was carried out to an impeccable standard, and the entire experience was seamless from start to finish.
A special mention goes to the three workmen—Dino, Seth, and Callum—who demonstrated exceptional professionalism, skill, and attention to detail throughout the process. Their teamwork and expertise ensured the installation was completed flawlessly, and they left the area spotless afterward.
It’s rare to come across such high standards of workmanship these days, and I’m thoroughly impressed. I wouldn’t hesitate to recommend Glotech to anyone in need of appliance installation services.
Thank you again for such a fantastic experience!

Reply from Glotech Appliances
Dino & Callum and Daniel were absolutely were absolutely professional and were fantastic in their attention to detail fitting our integrated fridge freezer. I would highly recommend Glotech and use them in the future.

Reply from Glotech Appliances
Dinu, Callum and Ty. They rang 45 minutes in advance to tell me time of arrival and during the oven installation they were helpful, friendly, and efficient

Reply from Glotech Appliances

Reply from Glotech Appliances
Dinu & Callum replaced my dishwasher with a Blomberg. Very friendly and took great care. Highly recommend.

Reply from Glotech Appliances
Excellent service from Barry, who always is helpful, and manages to find the right replacement for me.
Also great fitting from Gary who managed to overcome the problem fitting a new integrated freezer.

Reply from Glotech Appliances
We replaced our old chest freezer of 23 years with a new one, Dino and his colleague were polite, efficient and knowledgeable, a quick swap over and removal of old appliance, thank you.

Reply from Glotech Appliances
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