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Glotech Repairs Reviews 

9,593
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff who arrive promptly and diagnose various household appliance issues quickly and efficiently. Many people genuinely appreciate the helpful advice, clear explanations, and polite demeanor shown by the technicians during home visits. Some reviewers were not happy with the unexpectedly high call-out charges and extremely expensive part replacements. A few other people also felt that certain repair diagnoses were completely incorrect, leading to unnecessary expenses, unresolved problems, or ultimately unrepairable appliances. Additionally, some consumers experienced poor communication and unhelpful responses when trying to resolve issues with customer support.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing the engineers as professional, polite,... See more

Service

Customers consistently note positive experiences with service, frequently praising professional and polite... See more

Product

Reviewers highlight ambiguous aspects of product performance, as some consumers praised professional... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the quick booking systems,... See more

Price

Users describe ambiguous interactions with price, noting high call-out fees and expensive parts quotes that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked to have my washing machine repaired and slots were available for this to happen from the next day. The booking was easy. The repair engineer, Ben Flynn, was very professional, polite and quic... See more

Company replied

Rated 5 out of 5 stars

I was told that to repair my appliance would be almost as expensive to buy new. Zack was very helpful and clear in his information. It cost me a call out charge but he took the appliance to pieces and... See more

Rated 5 out of 5 stars

I’ve just received fast and professional service from William, a very knowledgeable, professional and polite engineer who has fixed my leaking dishwasher. I live in Farnham. He first visited me a few... See more

Company replied

Rated 5 out of 5 stars

The engineer William was very good. He came as a follow up after the problem had been diagnosed, but seemingly with incomplete information. Yet was able to find a solution to provide a fix without hav... See more

Company replied


Company details

  1. Appliance Repair Service
  2. also in
  3. Refrigerator Repair Service
  4. Repair Service
  5. Washer and Dryer Repair Service

About Glotech Repairs

Written by the company

About Glotech Repairs

Our Services:

Washing Machine Repairs Tumble Dryer Repairs
Oven Repairs Hob Repairs
Fridge Freezer Repairs Cooker Hood Repairs
Dishwasher Repairs Cooker Repairs
Get A New Repair Quote
Find Out More

Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices.

Our Promise To Our Customers and Our Planet

Written by the company

Our commitment
At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.

6-Month Guarantee on All Repairs

Peace Of Mind - Guaranteed

At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.

Contact info

Need Fast, Reliable Appliance Repairs?

Expert appliance repairs across the UK. Book your engineer today!

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(9,593)

2,159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

claims to carry out miele…repairs but does not

the company claims to carry out miele washing machine repairs this is why I chose them even though their call out charges are extortionate.I explained what the fault was so it was clear what had to be done and the engineer visited and then said he couldn't repair it and charged £143 for his time.I think they should have been honest and said they couldn't repair it, as did the other repair companies

21 October 2026
Unprompted review
Rated 1 out of 5 stars

Glotech

Glotech is uninterested in repairing your appliance; they simply want to book a visit and charge the up-front fee. Avoid at all costs.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Broken freezer

We live in Godalming in Surrey and our freezer was making a horrible loud humming noise and we were worried it was about to break. So we contacted Glotech to come out and have a look. William came this morning, and fixed the issue, Ice had built up behind the back panel and around the fan which he managed to clear. He was very friendly and efficient and tidied up after finishing and we are thrilled to have a working freezer for Christmas! We wouldn’t hesitate to recommend Glotech and William! Thank you!

21 October 2026
Glotech Repairs logo

Reply from Glotech Repairs

Hi Alan,

Thanks so much for sharing your positive experience with our smooth and efficient repair service in the Godalming area! It's great to hear William provided expert advice and friendly service throughout your freezer repair, just in time for the holiday period.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Mathew attended my call out to…

Mathew attended my call out to investigate/repair my Hoover washing - drying machine. He came early and provided an efficient and complete service. A friendly attitude and timely intervention is much appreciated, and means I will turn to him again if/when needed. Well done and a big thank you.

21 October 2026
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Reply from Glotech Repairs

Hi Guy,

Thank you for posting a 5-star review of Matthew's quick and efficient repair work to your Hoover washer dryer - we're glad that he was able to get it back up and running!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Women was very helpful and polite

Women was very helpful and polite , very good service 5 stars

21 October 2026
Glotech Repairs logo

Reply from Glotech Repairs

Hi Mike,

Thank you for posting a 5-star review of Aimen's helpful and polite service!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William came to my house in Fleet to…

William came to my house in Fleet to fix an E15 code error issue with my Bosch dishwasher. He was extremely polite, courteous and very knowledgeable. All done in just over an hour - no more washing up!

21 October 2026
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Reply from Glotech Repairs

Hello,

We're so happy to hear William got your Bosch dishwasher back up and running in no time! Thank you for complimenting his polite and knowledgeable service.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Very efficient technician knew exactly…

Very efficient technician knew exactly what he was doing! Respectful, polite and friendly

20 October 2026
Unprompted review
Glotech Repairs logo

Reply from Glotech Repairs

Hi Deborah,

Thank you for sharing your excellent experience with our polite and friendly engineer! We'll be sure to pass your kind feedback on to him and the rest of the team.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Great service from Aimen and Ben

Great service from Aimen and Ben! A big thank you!

20 October 2026
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Reply from Glotech Repairs

Hello,

We're happy to hear you are pleased with Ben and Aimen's professional repair service!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

William was helpful

William was helpful, fast, friendly and efficient, we live in Godalming and I highly recommend this service when you need it the most.

20 October 2026
Glotech Repairs logo

Reply from Glotech Repairs

Hi Lauren,

We appreciate you sharing your kind feedback of William's quick and efficient service in Godalming, and for recommending us to your peers!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Brilliant Service

William turned up on time and within an hour job was complete. Wonderful service, many thanks.
GU266SD

20 October 2026
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Reply from Glotech Repairs

Hello,

It's always good to know William provided quick and effective service during his repair in Guildford - thank you for leaving a positive review!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

The engineer Aimen Slama arrived right…

The engineer Aimen Slama arrived right on time, quickly diagnosed the problem of the washing machine, and explained everything clearly, very tidy. Would 100% recommend!

20 October 2026
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Reply from Glotech Repairs

Hello,

It's great to hear Aimen was able to complete your washing machine repair in a quick and efficient manner, while keeping your home tidy! Thank you for recommending us to your peers.

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Winecooler repair in Woking

William was very knowledgeable and very competent in dealing with the issue with the wine cooler in my house at Woking. His diagnosis was accurate and repair precise. Glad he solved the issue.

We didn't write this review!

19 October 2026
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Reply from Glotech Repairs

Hi Ethan,

Thank you for sharing a 5-star review of William's knowledgeable and friendly service during your wine cooler repair in Woking!

Kind regards,
Glotech Repairs

Rated 5 out of 5 stars

Well done

Quick initial response.
Early visit by technician who was knowledgeable and clear regarding problem and options.
Rapid turnaround on spares.
New unit fitted to machine , which was operational in three working days.
Thank you and well done Andrew.

19 October 2026
Rated 5 out of 5 stars

Washing Machine Leak

I had a terrible leak from my washing machine which was going through to the lobby of the block of flats where I live.
My usual repair man was busy on a job for 4 weeks which clearly was not acceptable, so I found Glotech on line and took a chance.
I have now crossed out the name of my former repair man!
They came the next day, were polite and tidy, found the faults within an hour and as luck would have it, they had the spare hose on board their van which replace the split one which caused the problem.
Job done.
They are now in my phone book and I will not hesitate to use them for any other machines they cover when and if needed.
Elisabeth Berger of mill Hill

19 October 2026
Rated 5 out of 5 stars

JW27

Danny has just left after repairing the automatic door opening system on my NEFF microwave. Reported the problem to Glotech last week and Danny came out to take a look and ordered the part whilst here. Excellent service and Danny was very knowledgeable and helpful. I would recommend Glotech as they are very efficient. Thank you.

19 October 2026

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