Official Gatwick Airport Parking Reviews 

20,667
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... See more

Company replied

Rated 5 out of 5 stars

We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... See more

Company replied

Rated 5 out of 5 stars

Excellent Gatwick Airport Parking for Long Stays I had a very good experience with the long-stay car park at Gatwick Airport. It was reasonably priced and offered great savings, especially for... See more

Company replied

Rated 5 out of 5 stars

Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... See more

Company replied

Company details

  1. International Airport
  2. Parking Lot
  3. Public Parking Space
  4. Valet Parking Service

Written by the company

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.6

All reviews

(20,667)

3,988 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy parking at Gatwick North

Very easy to book online. Car is waiting in car park at terminal when you arrive.

12 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Very reasonably priced and convenient

Very reasonably priced and convenient. Especially picking the car up.

9 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Simon

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking reasonably priced and convenient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Super easy experience

Super easy experience! Would defo book this again for our next holiday! Booking process was straight forward and easy, great location and the shuttle bus was so regular, we never waited more than 5 minutes for each trip(we done 2 trips altogether and each time was a breeze) so i would definitly recommend

8 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Hayley

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking super easy and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Simplest way to park !

7 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Tony

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding it the simplest way to park and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

This was my first time parking at the…

This was my first time parking at the airport but would happily do it again. The valet parking was so easy. Literally drive to the car park, speak to an attendant and then get out and then you're pretty much into the terminal (that is if you're flying from the North Terminal which is what I did). Then when you arrive back into the terminal you literally walk out and the entrance to the car park is there, go to speak to the attendant behind the desk and scan the QR code and then they tell you what level your car is on. Really couldn't be any easier. Would recommend and would most definitely use this service again

17 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Laura

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the valet parking service easy and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy and stress free

Easy and stress free. Car park being ticketless made it much easier

1 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear George

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and stress free, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Booking online was simple

Booking online was simple, the shuttle arrived within a few (about 10 )minutes of parking, and the drivers were incredibly courteous. Will definitely use this service again. Customer service was excellent when I called panicking about being delayed- thank you.

7 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Patrick

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the booking process simple and the shuttle service quick with courteous drivers and excellent customer service, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy to book

Easy to book, great location and easy to get to the terminal. Will be using again

6 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Alison

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book online, with our car park providing convenient access to the terminal building. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Valet Parking at Gatwick is the best

Valet Parking at Gatwick is the best. Just drive car in a carpark knowing its safely parked up in a secure area and not driven around by any one. hand the keys over to a professional, then off on holiday across the road.

Then on return go to desk and pick keys up and drive on straight home. Cant be bad, better than waiting for a bus to take you to your car and struggling to find a seat and cases in tow as well.

1 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Theresa Trevett

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience when using our Valet Parking car park and that you’ve found our staff to provide secure parking and an efficient drop-off/pick-up process. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

We used Mid Stay..

We used Mid Stay... It's probably obvious.. But a sign would have helped!! And the booking directions were NOT clear...once in, its a great call, and super close to the terminal.

8 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Darrell

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience when using our Mid Stay car park and that you found the car park to provide convenient terminal access, please rest assured we’ll share your feedback regarding our travel directions with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy parking mid stay

Just a short walk undercover straight into departures. So much easier with 2 young children not having to get on & off buses and so quick to be on the way home after landing.

1 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear T Taylor

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience when using our Mid Stay North car park and that you’ve found it easy to park, with convenient access provided to the terminal building. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

All good safe to park there .

27 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Hemen Burhan

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found our car park to provide secure parking. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Valet Parking south terminal was excellent

We used Valet Parking at the south Terminal. Super easy and reasonably priced (compared to taxi to the airport). We were at check-in 5 minutes after we'd parked our car, and back on the road 10mins after collecting our luggage. We'll definitely use again.

1 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Karen

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience when using our Valet Parking South car park, and that our drop-off/pick-up service was efficient and good value for money was also offered. Thank you again for taking the time to share your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Efficient

Efficient, easy to use service that led to a smooth start and end to our holiday. 100% recommend.

31 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Michaela Wood

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found our car park to provide an efficient and easy to use service. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Had a great experience at Gatrick Long…

Had a great experience at Gatrick Long Stay, the customer service team were incredibly helpful and made the whole situation easy to resolve.

29 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience when using our Long Stay car park and that our Customer Services Team were able to provide you the support you needed. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 3 out of 5 stars

Carpark entrance blockage

On return to my car which was parked in the medium stay multi story, as I left the terminal to walk through to the lifts to car park, right in front of the doorway there were a heap of footwear and many men kneeling and I guess praying and would not move. No one was attended this ridicules' event blocking the access to carpark. I understand the airport provide pray rooms so why are these people not stopped, I find it most offensive and alarming as a business you don't have this matter under control.

24 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Reg Tydeman

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear the difficulty you encountered when trying to reach our Mid Stay North car park.

Please rest assured your comments will be shared with our car park Management Team.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Gatwick Parking

Good parking experience

28 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Claude Campbell

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

I would highly recommend this car oark

I would highly recommend this car oark, as you can keep your car key. You don"t have to wait too long for the bus shuttle service either, which is great.
Absolutely do not park at tje other site, where they park your car, as something will be stolen from your car. I mistakenly booked that once, and my jack was stolen

11 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mark

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a regular shuttle bus service. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great value

Great value. Quick transport from parking to terminal.

8 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mr Tomasz Zajac

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to offer great value for money, and quick transport to the terminal building. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Extremely efficient

Extremely efficient, wouldn’t hesitate to recommend. The service on arrival and departure was excellent.

7 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Gail Gramston

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and that you found our car park to provide an efficient service upon arrival and departure. We look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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