We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... See more
Company replied
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We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... See more
Company replied
Excellent Gatwick Airport Parking for Long Stays I had a very good experience with the long-stay car park at Gatwick Airport. It was reasonably priced and offered great savings, especially for... See more
Company replied
Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... See more
Company replied
Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... See more
Company replied
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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Parked my car with no worries. The bus shuttles was easy to get onto and easy to find during the return.

Reply from Official Gatwick Airport Parking
Parking was ok after we had found a space,it not normally that busy.

Reply from Official Gatwick Airport Parking
I mean, we would all like it to be cheaper but I had a really good experience. Very organised. Very approachable. I don’t like that they don’t like being phoned and so make it very hard but I can understand why they do that. Just remember that if you arrive early by hour an hour or so, they’re not going to charge you extra. They are flexible though they could make this clearer in their info. When I was unable to collect my car as planned they managed to come up with a solution for allowing my daughter to pick up my car.

Reply from Official Gatwick Airport Parking
Smooth booking and easy to hand over car. Seamless collection too. Friendly staff and easy access to airport. A small scuff on car is being investigated but I'm sure that'll get resolved no problem.

Reply from Official Gatwick Airport Parking
Was a relaxing experience, no stress of getting from remote car parks, only negatives is the queuing at car park 6 and the narrow turns in the car park.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Very simple and easy to book
Parking close to the airport

Reply from Official Gatwick Airport Parking
Booking was straightforward and the whole process was hassle-free. I left my car for a week and both the drop-off and collection were smooth and efficient. Would definitely use the service again.

Reply from Official Gatwick Airport Parking
Parking was good and easy, buses regular. Only downside is navigating Gatwick road system. And the wayfinding is terrible. No sign for Long Stay buses on the main board in arrivals just a small sign above a door. Even then which bus stop to go to on arrival back was contradictually and we waited at the wrong stop before seeing different sign. Sort the wayfinding for the buses so it makes sense and easy to see. Also sort the roads out. Driving through car parks to get in and out is just poor planning. We used the Gridserve and had to go in a car park to get out again. Poorly sold plot location in my veiw without proper planning for exit.

Reply from Official Gatwick Airport Parking
Easy to find, just remember your bus stop for your return as it is vast!
No problems at all, will definitely use again.

Reply from Official Gatwick Airport Parking
So easy to use & the Driver of the Shuttle Bus was extremely helpful with pointing out our hotel & directions for our return journey, ensuring we a great experience. 10/10.👍🏻

Reply from Official Gatwick Airport Parking
The 'no charge amendment' was a lie. I had to pay £11 just to move my entry time forward by 2 hours.

Reply from Official Gatwick Airport Parking
Again another really good experience. My only observation is that zone T being so large we hunted for a few minutes before finding a bay on the other side of the fence. The main car park was full. Waiting for the bus this affected others we saw circling the car park looking for a space.
Maybe a bit more signage?
Other than that, our usual really great experience. Safe. Great polite bus service both ways. Thank you.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
I would like to say the experience i got from the Gatwick Official Short Stay Parking (Valet) was excellent.
As a first time user I was impressed and it was so easy and smooth. Short distance to the terminal easy when you have kids like me.
On my return just got to the office got my keys and the car was exactly where they said it was in its rightful condition I left it. I was away for 3 weeks.

Reply from Official Gatwick Airport Parking
A very straight forward way to book and then park our car. Thank you

Reply from Official Gatwick Airport Parking
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