Douch Family Funeral Directors Reviews 1,176

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional compassion, respect, and professionalism during difficult times. Many highlight the personalized and empathetic approach of the team, noting their organizational skills and excellent communication. The service provided is frequently described as seamless, efficient, and tailored to individual needs, making challenging situations much easier to navigate. Reviewers also appreciate the company's transparency and the feeling that their loved ones were in safe hands. The locations are often mentioned as peaceful and tranquil spaces. However, some customers reported issues with receiving information, with one reviewer stating they were denied details about a funeral without explanation. Another mentioned a lack of structure in an initial meeting and inappropriate communication from younger staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being caring,... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional care and... See more

Customer service

Customers had positive experiences with customer service, highlighting the compassionate, understanding, and... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Location

Customers consistently note positive experiences with location. Many reviewers appreciate the peaceful and... See more

Based on these reviews

Rated 5 out of 5 stars

Very welcoming and helpful staff, who went above and beyond to make our experience as honouring to mum as possible. Even finding a pink sparkly scatter tube for us which was so fitting for mum. All co... See more

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Rated 5 out of 5 stars

Compassion, respect, organisational skills, support, empathy and great communication was shown to the whole family during the very difficult and emotional time we went through recently. Nothing... See more

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Rated 5 out of 5 stars

What a caring and considerate company. They made the whole experience much easier. Even last minute changes were no bother. I can't thank them enough for making my father's final send off as lovely... See more

Rated 5 out of 5 stars

Kerry made the whole situation easy to cope with, she was very helpful and was able to show sympathy but wasn’t too overwhelming. The whole team couldn’t do enough to make the day special, lots of gue... See more

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Rated 5 out of 5 stars

During such a sad and overwhelming time, the team at Corfe Mullen were friendly and helpful - it felt that nothing was too much for them. The service provided was personal, sympathetic and tailored to... See more

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Rated 5 out of 5 stars

Always treated with dignity and respect at a difficult time. Excellent Guidance on what we needed to do. They took care of everything from arranging a slideshow and celebrant. The on site ceremon... See more

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Rated 5 out of 5 stars

Elise looked after us briiliantly, guiding us through the whole funeral planning process, calmly and professionally. Ollie ensured that the funeral went smoothly and all as planned on the day. it was... See more

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Rated 5 out of 5 stars

I have used Douch and Small twice now and have found them extremely efficient, helpful and friendly. They provide you with all of the options and discuss what would be best for your loved one. F... See more

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Rated 5 out of 5 stars

Lovely caring funeral directer Peter, from collection from home of ny beloved husband Barry to his private cremation. I thank you so much for making my experience easier to bear at this time. Jenny T... See more

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Rated 5 out of 5 stars

We really can’t thank Adrian and the team enough for the beautiful and personal funeral they provided. Nothing was too much, and every request we made was met with such kindness. To everybody involved... See more

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Rated 5 out of 5 stars

At the beginning, booking the plan was a simple process, where, at a time of sadness, I was guided with sympathy, through the procedure then, and how, when my wife passed, the service wold continue. W... See more

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Rated 5 out of 5 stars

We were extremely happy with the way our mother's funeral was conducted. Peter kept us informed and offered assistance and choices at each stage of the process. We were impressed by his kind manner, a... See more

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Rated 5 out of 5 stars

We cannot thank A E Jolliffe & Son enough. For the kindness, professionalism and sensitivity with which they carried out my brother’s funeral. We had the memorial in their beautiful private ceremony r... See more

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Rated 5 out of 5 stars

Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Lean... See more

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Rated 5 out of 5 stars

We had an unattended funeral arranged by the funeral directors at James Smith in Swanage. Everything was taken care of from bringing the deceased back to her home town, to keeping us informed on the d... See more

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Rated 5 out of 5 stars

A very good, professional, and caring service. Mum was treated with care and respect. Gemma was lovely, and explained everything very well, to ensure we got the service we wanted. We were ablet... See more

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Rated 5 out of 5 stars

David Peter - Service and Burial. It was the kindness and anticipation of everything I would need for the service and burial of my beloved husband David Peter. From start to finish Adrian and all th... See more

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Rated 5 out of 5 stars

Adrian and his team were very professional but also compassionate. Mum was very impressed with the way they took care of us and showed great respect on the day of the funeral. Thanks to Helen for sort... See more

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Rated 5 out of 5 stars

We did not need to worry about arranging anything. We were advised & guided through all that was needed & the arrangements were taken out of our hands making everything much easier at this difficult t... See more

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Rated 5 out of 5 stars

The kindness and professionalism from the staff was outstanding. Everything was thought of, no question unanswered and therefore during this difficult time for us , we had one less thing to worry a... See more

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Rated 1 out of 5 stars

Having been informed of my mums death by my Son, I telephoned there office, telling them I was the Son of my mother and ask for some details, of the solicitor or the name of the person handling mum... See more

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Rated 4 out of 5 stars

Very compassionate and professional staff. Everything was organised exactly as requested, including finding the right flowers, just what my Mum would have wanted. Thank you.

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Rated 5 out of 5 stars

Throughout the whole process of sorting out arrangements all staff encountered were brilliant. Nothing was too much trouble. Everything dealt with compassion and reverence. Have never had to organise... See more

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Rated 5 out of 5 stars

When making the arrangements for this funeral I was really listened to. Everything was done just how I hoped it would be, but also, some things were above and beyond my expectations. The whole ceremon... See more

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Rated 5 out of 5 stars

We chose AE Joliffe & son Funeral Directors in Ferndown because of their excellent reputation and both my parents had funeral plans there. The ceremonial room on site was warm, intimate and conv... See more

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Rated 5 out of 5 stars

Sadly we lost our beautiful daughter in August this year. As we live in Wimborne our nearest Funeral director was Douch & Small in Leigh Road Wimborne. We arranged a meeting with them and was we... See more

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Rated 5 out of 5 stars

I’m so grateful to Elise and her team for their compassion, kindness, and professionalism during such a difficult time. Elise was incredibly organised and thoughtful, guiding us through every step wi... See more

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Rated 5 out of 5 stars

Danelle was absolutely an amazing credit to your team.. she is so kind , professional and caring for every tiny detail to be exact for Dads funeral. Her commitment and contribution to our family... See more

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Rated 5 out of 5 stars

They listened to our family wishes and went above and beyond the call of duty to deliver and more recognising our needs with so much care and respect. Surpassing all our expectations. Ill be foreve... See more

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Rated 5 out of 5 stars

My sister and I are very happy to give an unreservedly good review to your company for the way you conducted our mum's funeral. Gemma at the office in Wareham handled the whole procedure with care... See more

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Rated 5 out of 5 stars

At first I was a little lost as what to do first once my dad passed away, I was soon put at ease chatting to the funeral people. They were wonderful and very helpful and kept me updated with everythin... See more

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Rated 5 out of 5 stars

A very difficult time but made so much easier by Kerry and her colleagues. So professional and relaxed, offering whatever you require. Nothing was ever too much trouble. The Sheila Kendrick Suite was... See more

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Rated 5 out of 5 stars

I couldn't have wished for a better send-off for my mother-in-law last month. The company were sensitive to our every need, we're kind, professional and well worth considering for funeral plans and e... See more

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Rated 5 out of 5 stars

The efficiency and sensitivity with which our Dad’s funeral was handled was exemplary. The process from start to finish was smooth and straightforward and any queries we had were answered promptly.... See more

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Rated 5 out of 5 stars

Everyone at James Smith was absolutely incredible. Their kindness, compassion and support was second to none, and greatly appreciated at such a difficult time. Elise took care of everything and guided... See more

Rated 5 out of 5 stars

Lesley Shand in Blandford handled my mum's funeral. She had a funeral plan with them, so it was easier than it could have been anyway, but Peter Short, one of the Funeral Directors there was so comfor... See more

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Rated 5 out of 5 stars

The whole team were caring and considerate, especially Kerry who got me and my family through a very difficult time. She made a lovely perfect day, as much as a funeral can be.

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Rated 5 out of 5 stars

I was particularly impressed with Adrian and Rob. Adrian was very helpful when we first visited to arrange my husband's cremation. He put us at ease and had lots of helpful suggestions. Rob came to... See more

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Rated 5 out of 5 stars

From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and... See more

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Rated 5 out of 5 stars

We could not fault the service we received from all the staff at A E Jolliffe . They showed us compassion and respect with all the processes of arranging everything for our loved one .

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Rated 5 out of 5 stars

Gemma’s care and consideration was amazing, taking time to look after all of us. A very big thank you to the whole team at Wareham, we felt supported through the whole difficult process.

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Rated 5 out of 5 stars

I can’t recommend AE Jolliffe (Douch Family)Funeral Directors enough. They are not only extremely professional but show endless kindness and a real understanding of the difficult time you are going th... See more

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Rated 5 out of 5 stars

Mark and Elise were both very kind, helpful and professional. I had spoken to Mark a couple of times on the phone and when we went in to make the arrangements we met Elise. We were only arranging a si... See more

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Rated 5 out of 5 stars

Marcella was amazing. She was so compassionate, empathetic and kind. She went above and beyond to ensure everything ran well on a very sad day. She was always there if there were any problems. The... See more

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Rated 5 out of 5 stars

Exceptional; faultless care, attention to detail and dare I say it with gentle humour for the passing of my aunt by both Funeral Director Leanne and Celebrant Neil. I can't thank you enough - Mark

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Rated 5 out of 5 stars

Very helpful, treated with total respect, listened to what we wanted and delivered. The Ceremony Room was so much better than the crematorium. No funeral is nice but this was as good as it gets.

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Rated 5 out of 5 stars

My brother had the best send off but wasn't allowed to carry his coffin or at the service that was the only issue when told we was meant too but glad it was the best day for him

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Rated 5 out of 5 stars

Peter Short and his team were fantastic, nothing was any trouble, we were treated with respect, and all our wishes were followed through, highly recommend the Blandford team.

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Rated 5 out of 5 stars

Everything was done to a very high standard and they could not have done anymore. very helpful reassuring and efficient. Would highly recommend, a brilliant service, staff very friendly and helpful.

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Rated 2 out of 5 stars

Overall I was not at all impressed. It was my father’s choice to use your firm, as my mother’s funeral back in 1999 was with Smalls. I felt the initial welcome was far from correct given the cir... See more

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Rated 5 out of 5 stars

From the moment my mum sadly left us, they were compassionate, helpful and guided me through the next steps. We used their facilities for the funeral service which was a perfect why to say goodbye to... See more

Company replied


Company details

  1. Funeral Home
  2. Cremation Service
  3. Funeral Director

Written by the company

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Written by the company

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Contact info


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Compassion

Compassion, respect, organisational skills, support, empathy and great communication was shown to the whole family during the very difficult and emotional time we went through recently. Nothing was too much trouble.
We were very impressed.
I would like to especially mention Peter as he went above and beyond every step of the way.
Thank you for navigating us through this torrid time. XxX

22 January 2026
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Reply from Douch Family Funeral Directors

Thank you, Julie for taking the time to leave this lovely review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Rated 5 out of 5 stars

A 5 star experience, would highly recommend

Kerry made the whole situation easy to cope with, she was very helpful and was able to show sympathy but wasn’t too overwhelming. The whole team couldn’t do enough to make the day special, lots of guests commented on the service, conducted by Rob who was brilliant.

4 February 2026
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Reply from Douch Family Funeral Directors

Dear Lyn Thank you for your kind words, it has been a privilege to look after you and your family, Kindest regards. From Kerry and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Caring

Caring, sympathetic to our needs, yet highly professional.

10 February 2026
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Reply from Douch Family Funeral Directors

Dear Alan,

Thank you for taking the time to leave such a kind review. We really appreciate your words and are pleased you felt supported and well cared for. It means a great deal to us. With best wishes. From Marcella and the rest of the team at Ives & Shand Funeral Service.

Rated 5 out of 5 stars

A caring goodbye

A very good, professional, and caring service.
Mum was treated with care and respect.
Gemma was lovely, and explained everything very well, to ensure we got the service we wanted. We were ableto focus on the finer details, knowing everything was arranged for us.
We were supported through the process, and nothing felt rushed or too much trouble.
Thank you.

3 February 2026
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Reply from Douch Family Funeral Directors

Many thanks for taking the time to leave such a lovely review. It was a real privilege to provide you with the support and guidance you needed whilst planning the funeral service for your late Mother so that you could focus on the finer details. Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Rated 5 out of 5 stars

Giving my Mother the perfect funeral

Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Leanne, one of the funeral directors at Lesley Shand, made sure every single detail, no matter how small, was catered for. My Mother and I were very close and her passing was a huge loss for which time will not heal, but, I think she would have been very happy with the "send off" she received from Lesley Shand. If you are, or are about to, go through the grief of losing a loved one, then I highly recommend Lesley Shand Funeral Service in Corfe Mullen.

29 January 2026
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Reply from Douch Family Funeral Directors

It was our honour for myself and my Team to care for your late Mother with the respect that she deserved. Your kindness, attention to detail and love shone through, to ensure that we were able to give her the very best send off. We had a beautiful service that was delivered by the Canon in our Ceremony Room, followed by a lovely afternoon tea.
Taking the time to thank us and your kind words mean a lot to us, thank you. We look forward to seeing you soon for that cup of tea and catch up.
Kindest regards and best wishes from Leanne and the rest of the team at Lesley Shand Funeral Service.

Rated 1 out of 5 stars

The truth about the service you offer.

Having been informed of my mums death by my Son, I telephoned there office, telling them I was the Son of my mother and ask for some details, of the solicitor or the name of the person handling mums funeral, so I could attend mums funeral. I was told that information was not available to me, with no explanation.
As I am a 68 year old disabled man with a broken back/spine, I had no contact information for my family, So I was unable to attend my mums funeral.
So I am wondering where did all the lovely caring funeral director Peter go, maybe my mums money was not good enough.
David.G.Downton,Son of Doreen. Downton.

18 February 2026
Unprompted review
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Reply from Douch Family Funeral Directors

Dear David,

We are sorry to hear how distressing this situation has been for you. The loss of a parent is always difficult, particularly where family relationships are complex.

As funeral directors, we are instructed by, and accountable to, the person arranging the funeral. We are legally and ethically required to maintain their confidentiality and cannot disclose certain information without their consent. This is not discretionary, it is a professional obligation that applies to every family we serve.

The funeral details, including location, date and time were published on the Memoriam page, in line with the wishes of the arranging family member, so that those who wished to attend could do so.

Our team is committed to treating every family with fairness, dignity and respect, and payment arrangements never influence the care provided.

If you would like to discuss your concerns directly, we would be willing to speak with you privately.

Nick Douch
Managing Director

Rated 5 out of 5 stars

Dad's passing

Adrian and his team were very professional but also compassionate. Mum was very impressed with the way they took care of us and showed great respect on the day of the funeral. Thanks to Helen for sorting the photo montage and for sending them to me plus the service itself. Ellie the celebrant was excellent and prepared a brilliant eulogy based on our memories. Would thoroughly recommend their room for the service. We found it very personnel and between them and us we did my dad proud. Can't thank then enough. Thank you Adrian

20 January 2026
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Reply from Douch Family Funeral Directors

Dear Thelma, thank you for such a lovely review. We are so pleased everything went well for your Dad’s funeral, and that you felt supported before, during and after the funeral and arrangements. We are pleased our onsite ceremony room enabled you to use the facilities available, including the photo tribute, to ensure that your Dad had the best send off that was personal to you all and him. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

We had The smoothest best experience…

We had The smoothest best experience when our Mother passed away. Very friendly and helpful at a difficult time. We recommend Douch Family Funeral directors.

30 January 2026
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Reply from Douch Family Funeral Directors

Dear Laurence,

Thank you so much for your kind words. We’re truly grateful for your recommendation and are glad we could offer support and kindness during such a difficult time. It was our honour to help your family, and we’re wishing you comfort and peace moving forward. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

Funeral of mum

From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and all the staff at Corfe Mullen who were so kind and caring throughout such a difficult time.

5 November 2025
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Reply from Douch Family Funeral Directors

Thank you so much for your kind words. It means a great deal to myself and the Lesley Shand team to know that we were able to support you during such a sad time. You helped us to give your mum the most beautiful send off, which we are grateful to have been part of.
Wishing you and your family all the very best. Kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.

Rated 5 out of 5 stars

Excellent

From the moment of my first contact, I felt comfortable with the care they showed towards my mother, and our family.

26 January 2026
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Reply from Douch Family Funeral Directors

Daryl, thank you for your lovely words. We are pleased that your mother’s funeral, and your final goodbyes, were what you envisaged, and that you felt we supported you through this difficult time. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Nothing was too much trouble

From our first meeting with Peter to arrange Dads funeral, we were made to feel at ease and we immediately knew we were in safe hands. We were guided through every step of the procedure, including costings not only for the funeral but also for the necessary extras: Celebrant, florist etc.

We felt very assured and comfortable that whilst in the care of the funeral home, Dad was being respectfully cared for and we were informed that we would be able to spend time with him in the chapel should we wish to do so.

The service was not rushed in any way and went very smoothly. Peter was most accommodating at all times and we were even allowed to have a visual tribute of photos included. We felt that Dad had been given the dignified send off that he deserved.

Two weeks after the funeral we had the ashes internment at our local cemetery. Peter liased with the town council and grave diggers on our behalf and once again he made the procedure simple and completely stress free.

We could not fault the service that we were given by Lesley Shand Funeral Directors. The level of service and genuine care was extremely high and they were very professional, accommodating and friendly. We would not hesitate recommending them.

Although it was understandably a sad occasion, it was made so much easier by having the guidance and help from Peter who consistently showed sincerity and kindness.

19 January 2026
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Reply from Douch Family Funeral Directors

Thank you, Mrs G-H for taking the time to leave this lovely review, and most importantly for entrusting Pops into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Rated 5 out of 5 stars

Care shown always

22 January 2026
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Reply from Douch Family Funeral Directors

Thank you for taking the time to review our services.

It was a great privilege for us to care for you loved one.

We wish you all the best for the future. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. The funeral was carried out with great dignity and care.

21 January 2026
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Reply from Douch Family Funeral Directors

Dear Nick,

Thank you for taking the time to review our services and trusting us to care for Luci.

It was a great privilege and we are so happy to hear you felt everything was perfect.

We wish you all the best for the future. Kind Regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

Very well organised with dignity and…

Very well organised with dignity and professionalism

16 January 2026
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Reply from Douch Family Funeral Directors

Thank you for your lovely feedback. The funeral in our onsite ceremony room was a lovely space for you to say your goodbyes to your loved one. The use of the space for refreshments there after the service enabled everybody to stay after the service and share more memories. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Personal, thoughtful, kind & respectful

Personal, thoughtful, kind and respectful. Everything we could have hoped for.
Thank you.

13 January 2026
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Reply from Douch Family Funeral Directors

Paul, thank you for your kind words after the arrangements of your loved one's funeral which took place at New Forest Crematorium - a lovely setting for their funeral. It was really personal to you all, and we are pleased that your final goodbye's to them were how you wanted them to be. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Lovely and friendly and really helped…

Lovely and friendly and really helped us to navigate everything at a very emotional time

15 January 2026
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Reply from Douch Family Funeral Directors

Hi Malcolm, thank you for your kind words. It really was a lovely funeral, using our onsite ceremony room to really personal your goodbyes and add in the little extras. Thank you for allowing us to help at this difficult time. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Thankyou Danielle and the team for all…

Thankyou Danielle and the team for all your help and professionalism during this difficult time.

12 January 2026
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Reply from Douch Family Funeral Directors

Thank you for taking the time to leave such a lovely review. It was a pleasure to have met Mike and to have been able to honour his wishes. It was a beautiful service and a fantastic turn out for a much-loved gentleman. Kind regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.

Rated 5 out of 5 stars

Couldn't fault the service provided to…

Couldn't fault the service provided to my family when our loved one passed away. The funeral director went the extra mile to ensure that we could hold the funeral in a timely manner even with the disruption to availability due to the Christmas and New Year holidays.

29 December 2025
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Reply from Douch Family Funeral Directors

Many thanks for taking the time to leave such a positive review. I am pleased that we could provide our service to you in a timely manner regardless of the restrictions of the Christmas period. Kindest regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Rated 5 out of 5 stars

Very kind

Very kind, helpful, respectful people who made the planning and funeral arrangements easier than expected.

23 December 2025
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Reply from Douch Family Funeral Directors

Dear Ros,

Thank you for your kind review and for allowing us to support and care for you and your family at such a very sad time. Kindest regards. From the whole team at AE Jolliffe & Son Funeral Directors.

Rated 5 out of 5 stars

We cannot thank A E Jolliffe & Son…

We cannot thank A E Jolliffe & Son enough. For the kindness, professionalism and sensitivity with which they carried out my brother’s funeral. We had the memorial in their beautiful private ceremony room. It was a peaceful and light, tranquil space to say goodbye. With much gratitude. Lynne

22 December 2025
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Reply from Douch Family Funeral Directors

Dear Lynne, thank you so much for your wonderful feedback from your brothers funeral. The celebration of his life was so personalised to him, with our ceremony room filled with his guitars and music which he so loved! We were honoured to look after you and your family at this difficult. Kindest regards. From Helen, Adrian and the rest of the team at AE Jolliffe Son Funeral Directors.

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