Eyecare Partners Reviews 2,682

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive swiftly, well-packaged, and in good condition. Many consumers appreciate the quality of the products, finding them effective and as advertised. The service is frequently highlighted as excellent, with people commending the easy online ordering process, clear communication, and overall reliability. Reviewers also find the prices to be very competitive, often offering significant savings compared to other retailers. However, some customers also noted issues with the in-store experience, specifically regarding staff training and the time taken for services. A few people mentioned not receiving a confirmation email after placing an order, causing initial uncertainty.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speedy and... See more

Product

Users describe positive interactions with products. Customers frequently praise the good quality, competitive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the polite, efficient, and... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the ease of ordering, whether... See more

Price

Consumers find price to be positive, often noting that products are competitively priced and offer good... See more

Based on these reviews

Rated 5 out of 5 stars

Easy website to use. Checking out was clear. Contact was confirmation of order and dispatch (next working day) and Royal Mail then took over to confirm delivery two working days after that. Packed wel... See more

Rated 5 out of 5 stars

I have an irritating condition, common in Oldies, and I have found that Lacrifresh Eye Drops from the Eyecare Partners group give instant and lasting relief. Tomorrow I am having the first of two c... See more

Rated 5 out of 5 stars

These eye drops are available at most chemists but they are pretty expensive. Eye care Partners offer a more affordable way of buying them - especially if you buy a number of packs at one time. The mo... See more

Rated 5 out of 5 stars

Eyecare Partners deserve the 5 stars I have awarded. Top notch service. Fast delivery. The product ordered was Hycosan Extra. My wife suffers from dry eyes and this product helps her enormously.... See more

Rated 5 out of 5 stars

I made an order from here , it was straight forward as in as much as ordering and paying for , I was given a date that I would receive an email which I did , it also explained to me in easy enough ter... See more

Rated 5 out of 5 stars

The whole process was good. Re-ordering another batch of Actase Lutein was very straight forward. I will only know if they are working when next I visit the optician which prescribed them. I like the... See more

Rated 5 out of 5 stars

I used this company for the first time recently and am very impressed. The Clinitas Soothe eye drops were a very good price. It was easy to order online and they arrived swiftly and were well packag... See more

Rated 5 out of 5 stars

Ordered online, easy to use website, product arrived within 5 days. Good email communication / updates provided by supplier. Good discounted price paid for a product that I need to use regularly. Savi... See more

Rated 5 out of 5 stars

Simple Shopping Experience Just what you want - a straightforward website that allows you to buy what you need. Easy to order, emails came through to for the relevant stages in the process and the p... See more

Rated 5 out of 5 stars

I use Eyecare Partners for online orders of Lacrifresh eye drops for dry eye syndrome. I find they are as advertised, fresh eye drops that do the job in an excellent manner. I would highly recommend... See more

Company replied

Rated 5 out of 5 stars

Ordering was very easy, the products were well packaged, and they arrived very quickly and safely. I was kept informed about the order, dispatch and delivery.

Rated 5 out of 5 stars

Easy to use website, all the products are always available and arrive speedily and well packaged, at a really good price. Really grateful to Eyecare Partners for making it all so efficient.

Rated 5 out of 5 stars

Easy to use website. Competitive prices. No hassle check out. Order arrived within the specified time and was well packaged in recyclable materials. This was my second order from Eyecare Partners and... See more

Rated 5 out of 5 stars

Fast, reliable, good deals on multipacks. Helpful personal touch by adding a note flagging up expiry dates on the bottles. Would recommend.

Rated 5 out of 5 stars

Excellent service as always. Easy to order and fast delivery. The multiple product discounts are very good plus loyalty points too. Definitely five stars from me!

Rated 5 out of 5 stars

Great service Easy to order Great range of eye care products all in one place Competitive prices Quick delivery Products arrive in well packaged and never damaged

Rated 5 out of 5 stars

Great company and service Have ordered before from another online company who failed to deliver, but took the money This company has always delivered goods correctly and very efficiently Highly r... See more

Rated 5 out of 5 stars

Easy to use website with a good range of products. Delivery is really quick. I most often get the preservative free saline which is hard to get from other retailers

Rated 5 out of 5 stars

Easy to reorder online and goods arrived very quickly. This is the third time I have ordered from this company and have found it a reliable and trouble free experience so will continue to use them.

Rated 5 out of 5 stars

A good selection of products, at reasonable prices, and good service (delivery times). No advice given as this is merely a product sale website.

Rated 5 out of 5 stars

I have been a customer of Eyecare for several years now and amalways impressed by range of products, good prices and very fast delivery. Highly recommend!

Rated 5 out of 5 stars

Delivery was fast and efficient. One of the items I ordered was a bottle on contact lens solution at half price because it was close to expiry date. Eyecare enclosed a second bottle free of charge.... See more

Rated 5 out of 5 stars

Quick delivery, which was much cheaper than what I bought at my optometrist. Will be using Eyecare Partners agsin

Rated 5 out of 5 stars

Simple straightforward ordering at reasonable price. Shipping was quick and well wrapped. Will use again

Rated 5 out of 5 stars

expiry dates on website of products, sent out for next day delivery. I always buy from this trusted service.

Rated 5 out of 5 stars

I was looking for a better deal on my eye drops I need and I found this company and yes the price was much better and the service was brilliant a very quick turn around so I didn't run out at all than... See more

Rated 5 out of 5 stars

Easy to order on line and to check progress of order. Advised by Royal Mail of when to expect delivery. Good value for money.

Rated 5 out of 5 stars

I use Ocusoft plus wipes daily as my preference; the pricing varies widely, often masked by package quantities. Eyecare partners were well positioned on price and with impeccable delivery performance:... See more

Rated 5 out of 5 stars

All good. Couldn’t find suiters but there has the equivalent in the colour of my worn out dirty glass retainers.

Rated 5 out of 5 stars

This is a product that is well known to me so the choice was straightforward. Ordering was simple and delivery was swift. A good experience

Rated 5 out of 5 stars

Easy to order at a competitive price with points that can also save money. Quick delivery too.

Rated 5 out of 5 stars

A textbook transaction from start to finish - products arrived quickly and had long use by date. Many thanks to your team.

Rated 5 out of 5 stars

The Hycosan Eye drops are a good product, long dated and arrived well packaged and quite quickly. Good service and easy to do online. Top marks Eyecare Partners.

Rated 5 out of 5 stars

Items were reasonably priced in comparison to other places. I was also able to get points for making the order which reduced the cost a little. Items arrived well packaged and quickly. I would buy... See more

Rated 5 out of 5 stars

Easy. Quick and reliable. Over exceed my expectations. Now my go to supplier going forward. A Thank you.

Rated 5 out of 5 stars

Excellent service and price for hycosan extra for dry eyes. Ordered on Saturday and received them the following Wednesday.

Rated 5 out of 5 stars

I have used this company for several years and it is very reliable. Products arrive in a few days and are as described.

Rated 5 out of 5 stars

The items ordered were despatched quickly and were well packaged. I had a good experience with this company and I would deal with them again.

Rated 5 out of 5 stars

Able to get contact solution I like at a reasonable price. Quick delivery too. Recommend.

Rated 5 out of 5 stars

I’ve used Eyecare Partners for a several years. Their service is always very good, prompt, accurate and timely.

Rated 5 out of 5 stars

Quick, efficient service at a competitive price. Items well packaged. Easy to use website.

Rated 5 out of 5 stars

Site was easy to use, the price was good and it arrived on time. Seems professional. We were delighted. Good company as far as I am concerned.

Rated 5 out of 5 stars

Phone answered promptly and efficiently and my order arrived in the post a couple of days later

Rated 4 out of 5 stars

The products i purchased were excellent value for money, ordering was easy on the website and delivery was swift. The only tiny criticism -which probably isn’t worth losing a whole star for, is that i... See more

Rated 5 out of 5 stars

Ordering was easy and the product arrived in good time. Competitive prices too. Overall a good experience.

Rated 5 out of 5 stars

Great service and great prices. Products had very long shelf life too so happy to buy more economical multi packs


Company details

  1. Eye Care Center

Written by the company

Specialist Eyecare Clinic & online shop for dry eyes and contact lens care

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Theo dual eye drops

Excellent service as usual
Arrived on third day of ordering on phone
Well packed ,Also thank you for sample
Of Theo duo gell for my dry eyes I will try them
All your staff are very helpful on the phone

23 March 2026
Unprompted review
Rated 5 out of 5 stars

The service received is polite

The service received is polite, efficient and knowledgeable. Our order is well packed and arrives in good condition and undamaged. Invariably the order is assembled, packed and despatched the same day. The postman appreciates it as it keeps him in a job. Eyecare also carries items not normally found in the high street opticians and pharmacies. Most important!

7 March 2026

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