Douch Family Funeral Directors Reviews 1,176

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional compassion, respect, and professionalism during difficult times. Many highlight the personalized and empathetic approach of the team, noting their organizational skills and excellent communication. The service provided is frequently described as seamless, efficient, and tailored to individual needs, making challenging situations much easier to navigate. Reviewers also appreciate the company's transparency and the feeling that their loved ones were in safe hands. The locations are often mentioned as peaceful and tranquil spaces. However, some customers reported issues with receiving information, with one reviewer stating they were denied details about a funeral without explanation. Another mentioned a lack of structure in an initial meeting and inappropriate communication from younger staff members.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being caring,... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional care and... See more

Customer service

Customers had positive experiences with customer service, highlighting the compassionate, understanding, and... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Location

Customers consistently note positive experiences with location. Many reviewers appreciate the peaceful and... See more

Based on these reviews

Rated 5 out of 5 stars

Very welcoming and helpful staff, who went above and beyond to make our experience as honouring to mum as possible. Even finding a pink sparkly scatter tube for us which was so fitting for mum. All co... See more

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Rated 5 out of 5 stars

Compassion, respect, organisational skills, support, empathy and great communication was shown to the whole family during the very difficult and emotional time we went through recently. Nothing... See more

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Rated 5 out of 5 stars

What a caring and considerate company. They made the whole experience much easier. Even last minute changes were no bother. I can't thank them enough for making my father's final send off as lovely... See more

Rated 5 out of 5 stars

Kerry made the whole situation easy to cope with, she was very helpful and was able to show sympathy but wasn’t too overwhelming. The whole team couldn’t do enough to make the day special, lots of gue... See more

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Rated 5 out of 5 stars

During such a sad and overwhelming time, the team at Corfe Mullen were friendly and helpful - it felt that nothing was too much for them. The service provided was personal, sympathetic and tailored to... See more

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Rated 5 out of 5 stars

Always treated with dignity and respect at a difficult time. Excellent Guidance on what we needed to do. They took care of everything from arranging a slideshow and celebrant. The on site ceremon... See more

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Rated 5 out of 5 stars

Elise looked after us briiliantly, guiding us through the whole funeral planning process, calmly and professionally. Ollie ensured that the funeral went smoothly and all as planned on the day. it was... See more

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Rated 5 out of 5 stars

I have used Douch and Small twice now and have found them extremely efficient, helpful and friendly. They provide you with all of the options and discuss what would be best for your loved one. F... See more

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Rated 5 out of 5 stars

Lovely caring funeral directer Peter, from collection from home of ny beloved husband Barry to his private cremation. I thank you so much for making my experience easier to bear at this time. Jenny T... See more

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Rated 5 out of 5 stars

We really can’t thank Adrian and the team enough for the beautiful and personal funeral they provided. Nothing was too much, and every request we made was met with such kindness. To everybody involved... See more

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Rated 5 out of 5 stars

At the beginning, booking the plan was a simple process, where, at a time of sadness, I was guided with sympathy, through the procedure then, and how, when my wife passed, the service wold continue. W... See more

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Rated 5 out of 5 stars

We were extremely happy with the way our mother's funeral was conducted. Peter kept us informed and offered assistance and choices at each stage of the process. We were impressed by his kind manner, a... See more

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Rated 5 out of 5 stars

We cannot thank A E Jolliffe & Son enough. For the kindness, professionalism and sensitivity with which they carried out my brother’s funeral. We had the memorial in their beautiful private ceremony r... See more

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Rated 5 out of 5 stars

Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Lean... See more

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Rated 5 out of 5 stars

We had an unattended funeral arranged by the funeral directors at James Smith in Swanage. Everything was taken care of from bringing the deceased back to her home town, to keeping us informed on the d... See more

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Rated 5 out of 5 stars

A very good, professional, and caring service. Mum was treated with care and respect. Gemma was lovely, and explained everything very well, to ensure we got the service we wanted. We were ablet... See more

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Rated 5 out of 5 stars

David Peter - Service and Burial. It was the kindness and anticipation of everything I would need for the service and burial of my beloved husband David Peter. From start to finish Adrian and all th... See more

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Rated 5 out of 5 stars

Adrian and his team were very professional but also compassionate. Mum was very impressed with the way they took care of us and showed great respect on the day of the funeral. Thanks to Helen for sort... See more

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Rated 5 out of 5 stars

We did not need to worry about arranging anything. We were advised & guided through all that was needed & the arrangements were taken out of our hands making everything much easier at this difficult t... See more

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Rated 5 out of 5 stars

The kindness and professionalism from the staff was outstanding. Everything was thought of, no question unanswered and therefore during this difficult time for us , we had one less thing to worry a... See more

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Rated 1 out of 5 stars

Having been informed of my mums death by my Son, I telephoned there office, telling them I was the Son of my mother and ask for some details, of the solicitor or the name of the person handling mum... See more

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Rated 4 out of 5 stars

Very compassionate and professional staff. Everything was organised exactly as requested, including finding the right flowers, just what my Mum would have wanted. Thank you.

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Rated 5 out of 5 stars

Throughout the whole process of sorting out arrangements all staff encountered were brilliant. Nothing was too much trouble. Everything dealt with compassion and reverence. Have never had to organise... See more

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Rated 5 out of 5 stars

When making the arrangements for this funeral I was really listened to. Everything was done just how I hoped it would be, but also, some things were above and beyond my expectations. The whole ceremon... See more

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Rated 5 out of 5 stars

We chose AE Joliffe & son Funeral Directors in Ferndown because of their excellent reputation and both my parents had funeral plans there. The ceremonial room on site was warm, intimate and conv... See more

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Rated 5 out of 5 stars

Sadly we lost our beautiful daughter in August this year. As we live in Wimborne our nearest Funeral director was Douch & Small in Leigh Road Wimborne. We arranged a meeting with them and was we... See more

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Rated 5 out of 5 stars

I’m so grateful to Elise and her team for their compassion, kindness, and professionalism during such a difficult time. Elise was incredibly organised and thoughtful, guiding us through every step wi... See more

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Rated 5 out of 5 stars

Danelle was absolutely an amazing credit to your team.. she is so kind , professional and caring for every tiny detail to be exact for Dads funeral. Her commitment and contribution to our family... See more

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Rated 5 out of 5 stars

They listened to our family wishes and went above and beyond the call of duty to deliver and more recognising our needs with so much care and respect. Surpassing all our expectations. Ill be foreve... See more

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Rated 5 out of 5 stars

My sister and I are very happy to give an unreservedly good review to your company for the way you conducted our mum's funeral. Gemma at the office in Wareham handled the whole procedure with care... See more

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Rated 5 out of 5 stars

At first I was a little lost as what to do first once my dad passed away, I was soon put at ease chatting to the funeral people. They were wonderful and very helpful and kept me updated with everythin... See more

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Rated 5 out of 5 stars

A very difficult time but made so much easier by Kerry and her colleagues. So professional and relaxed, offering whatever you require. Nothing was ever too much trouble. The Sheila Kendrick Suite was... See more

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Rated 5 out of 5 stars

I couldn't have wished for a better send-off for my mother-in-law last month. The company were sensitive to our every need, we're kind, professional and well worth considering for funeral plans and e... See more

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Rated 5 out of 5 stars

The efficiency and sensitivity with which our Dad’s funeral was handled was exemplary. The process from start to finish was smooth and straightforward and any queries we had were answered promptly.... See more

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Rated 5 out of 5 stars

Everyone at James Smith was absolutely incredible. Their kindness, compassion and support was second to none, and greatly appreciated at such a difficult time. Elise took care of everything and guided... See more

Rated 5 out of 5 stars

Lesley Shand in Blandford handled my mum's funeral. She had a funeral plan with them, so it was easier than it could have been anyway, but Peter Short, one of the Funeral Directors there was so comfor... See more

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Rated 5 out of 5 stars

The whole team were caring and considerate, especially Kerry who got me and my family through a very difficult time. She made a lovely perfect day, as much as a funeral can be.

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Rated 5 out of 5 stars

I was particularly impressed with Adrian and Rob. Adrian was very helpful when we first visited to arrange my husband's cremation. He put us at ease and had lots of helpful suggestions. Rob came to... See more

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Rated 5 out of 5 stars

From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and... See more

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Rated 5 out of 5 stars

We could not fault the service we received from all the staff at A E Jolliffe . They showed us compassion and respect with all the processes of arranging everything for our loved one .

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Rated 5 out of 5 stars

Gemma’s care and consideration was amazing, taking time to look after all of us. A very big thank you to the whole team at Wareham, we felt supported through the whole difficult process.

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Rated 5 out of 5 stars

I can’t recommend AE Jolliffe (Douch Family)Funeral Directors enough. They are not only extremely professional but show endless kindness and a real understanding of the difficult time you are going th... See more

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Rated 5 out of 5 stars

Mark and Elise were both very kind, helpful and professional. I had spoken to Mark a couple of times on the phone and when we went in to make the arrangements we met Elise. We were only arranging a si... See more

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Rated 5 out of 5 stars

Marcella was amazing. She was so compassionate, empathetic and kind. She went above and beyond to ensure everything ran well on a very sad day. She was always there if there were any problems. The... See more

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Rated 5 out of 5 stars

Exceptional; faultless care, attention to detail and dare I say it with gentle humour for the passing of my aunt by both Funeral Director Leanne and Celebrant Neil. I can't thank you enough - Mark

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Rated 5 out of 5 stars

Very helpful, treated with total respect, listened to what we wanted and delivered. The Ceremony Room was so much better than the crematorium. No funeral is nice but this was as good as it gets.

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Rated 5 out of 5 stars

My brother had the best send off but wasn't allowed to carry his coffin or at the service that was the only issue when told we was meant too but glad it was the best day for him

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Rated 5 out of 5 stars

Peter Short and his team were fantastic, nothing was any trouble, we were treated with respect, and all our wishes were followed through, highly recommend the Blandford team.

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Rated 5 out of 5 stars

Everything was done to a very high standard and they could not have done anymore. very helpful reassuring and efficient. Would highly recommend, a brilliant service, staff very friendly and helpful.

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Rated 2 out of 5 stars

Overall I was not at all impressed. It was my father’s choice to use your firm, as my mother’s funeral back in 1999 was with Smalls. I felt the initial welcome was far from correct given the cir... See more

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Rated 5 out of 5 stars

From the moment my mum sadly left us, they were compassionate, helpful and guided me through the next steps. We used their facilities for the funeral service which was a perfect why to say goodbye to... See more

Company replied


Company details

  1. Funeral Home
  2. Cremation Service
  3. Funeral Director

Written by the company

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Written by the company

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Contact info


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars
Douch Family Funeral Directors logo

Reply from Douch Family Funeral Directors

Dear Stella
Thank you for leaving a very kind review regarding our services, it is much appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.

Rated 5 out of 5 stars

Listened and delivered

Very helpful, treated with total respect, listened to what we wanted and delivered. The Ceremony Room was so much better than the crematorium.

No funeral is nice but this was as good as it gets.

15 October 2025
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Reply from Douch Family Funeral Directors

Thank you David for taking the time to leave such a lovely review.  By using the Sheila Kendrick Suite it meant that the ceremony room could be set up just as you wanted to make it a very personal service and lovely service. Kindest regards. From Adrian, Helen and the rest of the team at AE Jolliffe & Son.

Rated 5 out of 5 stars

Excellent beyond measure.

At a time of emotional distress when a loved one had died it was so reassuring to be dealt with in such a kind and gracious way. All of the staff I dealt with were caring and kind. It made an awful time more bearable.

13 October 2025
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Reply from Douch Family Funeral Directors

Many thanks for taking the time to leave a review. It was a real honour to be able to support you throughout all the funeral arrangements.

Best Wishes. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Rated 5 out of 5 stars

Funeral for Vera

We had an unattended funeral arranged by the funeral directors at James Smith in Swanage. Everything was taken care of from bringing the deceased back to her home town, to keeping us informed on the date for cremation, which was arranged to coincide with the church thanksgiving. The staff went above and beyond in the service they provided.

3 October 2025
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Reply from Douch Family Funeral Directors

Dear Steve,

Thank you so much for taking the time to share your kind words.

We’re truly grateful to hear that you felt supported throughout the arrangements and that everything came together in a way that honoured your friend.

We wish you the best for the future,

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

Funeral review

The efficiency and sensitivity with which our Dad’s funeral was handled was exemplary.
The process from start to finish was smooth and straightforward and any queries we had were answered promptly.
The communications between you, ourselves, the church and minister were timely and appropriate.
Thank you for your overall effectiveness.

25 September 2025
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Reply from Douch Family Funeral Directors

Thank you, Andy for your lovely words. It was an honour to help you arrange the funeral for your dad. We are glad that, at this truly difficult time, we were able to make the process of arranging a funeral easier. It has been a privilege to look after Dad and the whole family. Kind regards. From Kerry and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Highly Recommended

The kindness and professionalism from the staff was outstanding.
Everything was thought of, no question unanswered and therefore during this difficult time for us , we had one less thing to worry about.
We felt that the service was perfect for our loved one.

30 September 2025
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Reply from Douch Family Funeral Directors

Thank you for your review, Deborah, it was my privilege to look after Dad and your family during this difficult time.
Kind Regards. From Kerry and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

A difficult time made bearable.

You helped to make a very sad experience more bearable. Gently guided me through all the options available. Nothing was too much trouble.

6 August 2025
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Reply from Douch Family Funeral Directors

Dear Yvonne,

Thank you for your kind words. It means a great deal to know that we could help make such a difficult time a little more bearable.

It was an honour to support you and your family, and I'm glad we could gently guide you through the options.

We wish you all the best for the future,

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

My family's and my grateful thanks to…

My family's and my grateful thanks to Elise, funeral director, for her understanding when endeavouring to make the arrangements of where the funeral service for my husband was to be held. Also for her continuing help and assistance throughout the days preceding my husbands funeral and on the day itself. Many who attended the actual church service gave me such lovely comments about it and of the printed, beautiful order of service which had been produced by Elise, and who made sure, my and my family's wishes on the content was honoured. Elise worked with my family and myself to give my late husband the best that there could be in what could and ought to have been a very sad occasion but in the end, and throughout the experience, she was so helpful and understanding and we are so grateful for that.

23 September 2025
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Reply from Douch Family Funeral Directors

Dear Margaret,

Thank you so much for your heartfelt message. I am truly grateful that you took the time to share your experience and honoured to have supported you and your family during such an emotional time.

It means a great deal to hear that the service reflected your wishes so beautifully, and that the order of service was received so warmly by those who attended. Helping you honour your husband in the way you envisioned is something we take great pride in.

Please know it was a privilege to support you, and we remain here for you should you need anything further.

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

compassionate and responsive service

compassionate, friendly and responsive service. We were put at ease. Options were clearly explained, without any pressure. All went according to plan.

15 September 2025
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Reply from Douch Family Funeral Directors

Thank you for your kind feedback. We’re so glad to hear that you felt at ease and well supported throughout the process.

Providing compassionate, clear, and pressure-free guidance is something we take great pride in, and it means a lot to know that everything went according to plan for you and your family.

If there's anything more we can do, please don't hesitate to get in touch.

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

Funerals Directors

At first I was a little lost as what to do first once my dad passed away, I was soon put at ease chatting to the funeral people. They were wonderful and very helpful and kept me updated with everything, I would recommend the Douch Family Funeral Directors 100%

22 July 2025
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Reply from Douch Family Funeral Directors

Dear Jacqui,

Thank you for your kind words and for taking the time to leave a lovely review. We are honoured to have supported you and your family during this difficult time, and it means a great deal to us that you felt cared for throughout the process.

Kind regards. From Marcella & the rest of the team at Ives and Shand Funeral Service.

Rated 5 out of 5 stars

Kind, helpful and professional

Mark and Elise were both very kind, helpful and professional. I had spoken to Mark a couple of times on the phone and when we went in to make the arrangements we met Elise. We were only arranging a simple cremation but definitely felt that Mum was in safe hands.

30 September 2025
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Reply from Douch Family Funeral Directors

Dear Anne,

Thank you so much for your kind words. We’re truly grateful you took the time to share your experience.
Mark and I are so pleased to know that our care and support made a difference during such a difficult time.
We’re honoured to have helped and so glad that your felt mum was in safe hands.
Please don’t hesitate to reach out if there’s anything more we can do for you.

We wish you the best for the future. Kind regards. From Elise, Mark and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

My brother had the best send off but…

My brother had the best send off but wasn't allowed to carry his coffin or at the service that was the only issue when told we was meant too but glad it was the best day for him

30 September 2025
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Reply from Douch Family Funeral Directors

Dear Tanya, thank you for taking the time to send us the review. We felt privileged to help you and your family at such a very sad time.

We truly recognised how you felt when we discussed that in this instance it was going to be safer not carrying the coffin and appreciated that you understood the reasons. We knew how important & disappointing this was to you so suggested that your family assisted our bearers with bringing your late brother into the ceremony room for the service. This way they still had the opportunity to mark their respect in the best way.
Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Rated 5 out of 5 stars

Funeral arrangements made ea

We did not need to worry about arranging anything. We were advised & guided through all that was needed & the arrangements were taken out of our hands making everything much easier at this difficult time.

28 August 2025
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Reply from Douch Family Funeral Directors

Dear Mark

Thank you leaving such a kind review regarding our services, it is very much appreciated. Kind regards. From Amy & the rest of the Team at Douch & Small Funeral Directors.

Rated 5 out of 5 stars

Brian’s farewell:

Everything was handled very efficiently and the ceremony went exceptionally well.
All the staff were so kind and friendly.

30 September 2025
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Reply from Douch Family Funeral Directors

Dear Marilyn

Thank you for your lovely review regarding our services for the funeral of your husband. Your kind words are very much appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.

Rated 5 out of 5 stars

Sadly we lost our beautiful daughter in…

Sadly we lost our beautiful daughter in August this year.
As we live in Wimborne our nearest Funeral director was Douch & Small in Leigh Road Wimborne.
We arranged a meeting with them and was welcomed by Amy. From the very start she made us at ease and explained the details of what they could do for us to make things a little easier.
I would like to thank Douch and Small especially Amy as she was so caring, compassionate and thoughtful throughout the whole process. Also would like to thank Martin the celebrant who delivered the service with great compassion and professionalism.
Amy you and Douch made everything that day so much easier for what was the most heartbreaking day.
Thank you Amy and all the Team x

30 September 2025
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Reply from Douch Family Funeral Directors

Dear Linda

Thank you for taking the time to leave such a lovely review regarding our services. Your kind words really are appreciated, and I am glad that I could help and guide you through this extremely difficult time. All the best for the future, and thank you again. From Amy & the rest of the team at Douch & Small.

Rated 5 out of 5 stars

Excellent service received - James Smith

I would like to say a big thank you to Elise and team at James Smith for their outstanding professionalism and kindness. Excellent service received with help and guidance, arranging Mums funeral. Apologies for the late review.

11 August 2025
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Reply from Douch Family Funeral Directors

Dear Carol,

Thank you so much for your kind words and for taking the time to leave this thoughtful review.

We are deeply touched to know that our support and guidance made a difference during this time.

Please don’t worry at all about the timing of your message — we’re just very glad to hear that you felt well cared for.

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Rated 5 out of 5 stars

Thank you

Thank you to Elise , Gemma & team for your kindness & professionalism while mum Mary was in your care .

12 August 2025
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Reply from Douch Family Funeral Directors

Dear Mrs Beale,

Thank you for taking the time to leave a kind review of our services. It was a great privilege for us to help you and your family through this difficult time.

We wish you the best for the future.

Kind regards. From Elise, Gemma and the rest of the team from James Smith Funeral Directors.

Rated 5 out of 5 stars

I used the Blandford Forum Funeral…

I used the Blandford Forum Funeral Directors, Lesley shand. Peter was the funeral director , he was absolutely marvellous , nothing was to much trouble. The funeral was just what my partner wanted thanks to Peter. I would definitely recommend this Funeral Company to others.

18 August 2025
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Reply from Douch Family Funeral Directors

Thank you, Lindsay for taking the time to leave this lovely review, and most importantly for entrusting Clive into our care and allowing me to take care of the arrangements for you. It was a privilege. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Rated 5 out of 5 stars

Consideration and dignity

We were extremely happy with the way our mother's funeral was conducted. Peter kept us informed and offered assistance and choices at each stage of the process. We were impressed by his kind manner, attention to detail and the dignified bearing of his team.

21 August 2025
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Reply from Douch Family Funeral Directors

Thank you, Marie for taking the time to leave this lovely review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Rated 5 out of 5 stars

Very caring and respectful of our needs and grief

Amy was caring and sensitive to our grief . She ensured the funeral was arranged to our wishes and nothing was too much trouble. Amy kept us informed and called on the day of the funeral to check we were okay and had everything in place. Everything was as we wanted and could not have been as my better. Thank you again from all the family

18 August 2025
Douch Family Funeral Directors logo

Reply from Douch Family Funeral Directors

Dear Felicity
Thank you for taking the time to write such a kind review regarding the funeral arrangements for Clive. It really is much appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.

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