Had them replace the battery a couple of weeks ago. Just had to spend £115 to fix my phone after they incorrectly put it back together when replacing the battery - Don't go here!!!
Fonetec Limited
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really helpful team, very obliging, fast service, reasonable rates, and have (unfortunately) had to use them a number of times, having dropped my phone, had a frozen screen, faulty buttons etc. !... See more
Great advice. Fixed our broken phone screen within an hour. Really friendly and helpful. After phoning around all morning trying to find help &, speaking to really unhelpful & disinterested people... See more
I have used Fonetec Ltd. twice now. Back in November and again this week. On both occasions, their customer service was exemplary, as was their integrity. My phone was ready when they said it would... See more
Company details
Information provided by various external sources
Broken your Gadget NO PROBLEM We can repair it : Mobile Phones Laptop Computers Games Consoles Tablets Ipod Mp3 SatNav units We are a customer focused company providing electronic repairs - Corporate - Trade - Retail - Insurance.
Contact info
The Wenta Business Centre, Innova Science Park, 1 Electric Avenue, EN3 7XU, Enfield
- 01992762832
- support@fonetec.uk.com
- fonetec.uk.com
"Fantastic" - Ultra helpful, capable, professional- highly recommend.
Really helpful team, very obliging, fast service, reasonable rates, and have (unfortunately) had to use them a number of times, having dropped my phone, had a frozen screen, faulty buttons etc. !
But always happily gone back, and they have never failed to be obliging & carried out a top job.
There is even free parking at their premises, which is a big bonus nowadays.
Fast, efficient, professional but also very personable
Great advice. Fixed our broken phone screen within an hour.
Really friendly and helpful.
After phoning around all morning trying to find help &, speaking to really unhelpful & disinterested people, this company was a great find. We will definitely pass their number on & use them ourselves for any technical help.
Good job done quickly.
Did the job quickly and got the phone back undamaged.
Professional repair at a good price
I recently had my Samsung tablet repaired here. The screen was out of stock, and there was a holiday in China which meant it would be quite a while before it'd be available. Mario at Fonetec called me to explain, and spent some time giving me the options. I decided to wait it out, and the screen arrived sooner than expected.
In the end they had to order the digitizer as well as the glass panel, but they took a cut in their fee to compensate for that. Very fair, and great people to deal with.
great service. very quick repair. phone like new
Googled phone repairs, discovered Fonetec. broke my screen lgg2. Got a quote straight away, I sent phone to fonetec, they repaired and despatched my phone the same day. Phone arrrived back, like new, within 2 days.
Would recommend to anyone. Great service
Brilliant!
This was great. Sent my phone on a monday evening and was able to get my phone repaired in only two days! Great service, very helpful team and would definetly use this operation again!
First class service and communication.
I managed to crush my phone under a car seat frame smashing the screen a few days before I was due to go on holiday. I had no time to get it done before I departed but I spent the holiday looking into how and where to get it repaired when I got back.
I found many companies offering to repair it but after contacting some, with replies ranging from legible to street speak and prices ranging from bearable to common thievery I settled on Fonetec. After a number of emails to and from Fonetec the decision was made.
I was honestly quite worried about sending my phone away to a complete stranger. I had removed the memory and SIM card but I still had my doubts. The phone was posted and as soon as it arrived I was called to say it was there and was with an engineer ( I had opted for the 24 hour repair). A short while later it was complete and on its way back to me. I had the tracking number and a web link to check on its progress.
The following day, I had it.
I posted it on a Wednesday and I had it back by 12:30pm the following Friday!!! Fantastic.
I can honestly say you have nothing to worry about here. I felt like I was looked after, important and valued.
If I EVER have an issue with a phone again, it'll be going there and I'll be telling everyone at work too.
Many thanks Fonetec.
Got exactly what I wanted
I've had this problem for some while on my Nokia Lunia 820. Some dead areas on the screen which I managed to deal with by rotating the screen 90 degrees. Unfortunately some apps wont allow the rotation and couldn't access the correct functions / letters.......all fixed now by the replacement of the "digitiser" whatever that is....But excellent result
Fantastic service, very friendly and helpful.
The service they offer is fantastic, I needed a phone unlocked fast and they were able to accommodate my needs on the same day. They also had the best price around for the unlock by a significant amount. I'm a firm believer that you should phone around and ask as many places that are close to you but from now on this would be the only place I go or recommend to friends and family.
Excellent Service!
Took my Nokia to their repair centre for scratched casing to be replaced, 1 hour job done. Thankyou
Excellent
If you need your phone fixed use these guys.
Called up and was seen to straight away.
Can't believe how quick my phone was repaired.
Professional
Excellent service
Value for money and would most definately recommend.
what they say is what they do!
I was kept fully informed though out, email notification of receipt of my Sony Experia mobile, contacted upon completion of work by phone and emailed on its dispatch. phone works perfectly, like it never had a cracked screen which was its problem
Always helpful
all of the Fonetec team are really helpful and look after all of my devices whenever I need them fixed and they are completely and utterly repaired without any problems
1st Class Service!
Fonetec fixed my phone quickly, a simple process and they done exactly what they said they would do, would reccommed them. Only negative was with UKmail delivering my phone back though Mario was very helpful in sorting.
brilliant service and customer care
I would recommend this company to anyone
GALAXY S3 SCREEN REPAIR
The service experienced from Fonetec was fantastic. The way they conducted their business and communications were very professional. I would certainly have no issue recommending them or using them again. Fast turnaround. From posting and return was less than three days.
nothing impossible!
I had been told that my new tablet was irepairable as I had broken the port. In desperation I searched the internet and found FONETEC. I phoned immediately and was told that it could be repaired within 24 hours. So off it went! I wea delighted with the friendly sevice and especially the price which they quoted. I would strongly recommend them to anyone. THANK YOU.
Vivien in Findon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







