Saw an offer on Facebook but have always been wary of these kinds of offers but as son wanted one. Decided to risk it. Ordering was easy and regular tracking updates. Arrived earlier than expected and... See more
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See what reviewers are saying
I received my 80mm lens ball kit the next day. The flexi arm and suction cup are great to use with a tripod and makes it easier to set up my shot. Really great fun to use and I will carry the 80mm b... See more
Ordered an item on 17/10/2022, was despatched for 48h service the next day. Unfortunately, Royal Mail industrial action on Thursday affected the delivery however item still was delivered on the day... See more
Company replied
Had a couple of issues, one down to my not reading the description properly, and one to do with postage. Both dealt with quickly and reasonably, great customer service. Love the Lensball stand, can't... See more
Company details
Written by the company
The UK's premier supplier of lensballs and associated accessories. Whether you are using a traditional digital camera or a mobile phone to capture your images a Lensball will add a new creative edge to your photos, in addition to being a whole lot of fun
Contact info
14 Rowallan Way, DE73 5WX, Derby, United Kingdom
- info@refractique.co.uk
- refractique.co.uk
I was recommended you by a photographer…
I was recommended you by a photographer and happy with my order. Looking forward to using it all
Great new tool for artistic inspiration!
As a painter, I look for inspiration wherever I can and I loved the idea of using the glass sphere to see the world differently and find new ideas for creating art! The product arrived promptly and well packaged. Really good value for money. I can't wait to try it out!
Was a little disappointed at first as…
Was a little disappointed at first as my original order was damaged in transit but was soon sorted and a replacement arrived within 3 days.
The delivery company did not deliver…
The delivery company did not deliver item first time. Refractique apologised and resent straight away. Very pleased with item.
Prompt delivery
The ordering and payment were both easy. The delivery was prompt and within a couple days, impressive!!
Good price
Good price , quick delivery . Haven't seen it in action yet as a present but looks very good quality.
Impressed so far
It's a present so don't know what it's like to use but it arrived very quickly. When I phoned to find out about the packaging the man I spoke to was very helpful.
Christmas gift
Delighted with my recent purchase, very quick delivery, would highly recommend
Great product
Great company, kept me well informed and quick shipping. Item is of great quality and good value for money when bought as a kit.
Fantastic Product!
A fantastic product, and a must for all photographers. Having already purchased these for myself, I decided to get these for a friend. This was a thankyou gift. He was over the moon, as the creativity, and fun you can have with these are excellent!

Reply from Refractique
I needed a new part
I needed a new part, the website was really easy to navigate and the whole process stress free
Very good website and quick delivery
Very good website and quick delivery. The lens ball is good quality and value.
Loving the lens-ball
Loving the lensball and nothing but praise for the service received. Everything arrived on time and much patience with my idiocy🥰
Looks like a nice unit
Looks like a nice unit. Haven’t had a chance to use it yet though
Great value for money and well packaged
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