Farmer Autocare Reviews 8,942

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,725 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the straightforward booking process and the competitive pricing, often finding the company to be the cheapest option in their area. Reviewers frequently mention the efficiency and speed of the service, with many jobs completed quickly and within the agreed-upon timeframe. However, some customers experienced issues with communication, noting a lack of updates or explanations regarding work done. A few also reported problems with appointment scheduling, particularly on busy days, and some felt that prices for parts and labor were occasionally too high. There were also isolated instances where customers felt that diagnostics were inaccurate or that their vehicles were turned away due to a lack of tools or parts.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the honesty, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Price

Customers had positive experiences with price, often finding it to be the best and most affordable option.... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always get our car serviced and MOT’d at Farmers. Honest and genuine mechanics who can explain any car situation in an understandable manner. Robbie usually calls to update when we go in, and he... See more

Company replied

Rated 5 out of 5 stars

Just like to say that I would give 10/10 if I could to Farmers Autocare (Perth) in relation to my visit today. It took one telephone call in the morning, answered by Martha on the 3rd ring requesting... See more

Company replied

Rated 5 out of 5 stars

Booked easily online for an Aircon regass with Glenrothes garage. On arrival I spoke with Leon, the Assistant Manager who advised that the regass would take around 45 mins. During my visit I noticed t... See more

Company replied

Rated 5 out of 5 stars

The branch in Blackhall, Edinburgh is great. My car's brakes were shot, so the quote was fairly eye-watering, but when I came to collect it they'd decided the brake pipes were good for another coupl... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Went to Farmers in Glenrothes as i had a screw in my tire. This happened while i was woking in the community, still had some home visits to do that day. The lads in there had a look and fixed me up with a new tire straight away to get me back to work quickly. Great service and competitive price, thanks guys!

14 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Nicole, it's great to hear that our team in Glenrothes went the extra mile and got you back on the road in quick time. We will share your review with the team as they will appreciate the feedback. Many thanks.

Rated 5 out of 5 stars

3 New tyres.

Service was Excellent.
Manager and team very professional and polite.
Highly recommend.

14 May 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that your online booking did not go to plan, please accept our apologies for the inconvenience caused. We have copied your review and booking details to our Regional Manager to investigate with the centre. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Good all round service

Farmer Autocare gives a great service, nice staff great communication, very easy to book online and good value. I definitely recommend them.

7 May 2026
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Reply from Farmer Autocare

Hello Frank, thanks for taking the time to review our online booking process and centre customer service. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

Good experience

Easy to organise tyre change helpful and courteous service

14 May 2026
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Reply from Farmer Autocare

Hello, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Corstorphine.

Rated 5 out of 5 stars

Great experience as always

Great experience as always take everyones car here in the family and always get a great service and friendly staff that go above and beyond,

13 May 2026
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Reply from Farmer Autocare

Hello, it's great to hear from a regular customer and good to know that our team in Glenrothes look after you so well. We will share your kind comments with the centre team. Many thanks.

Rated 5 out of 5 stars

Took van in to get shocks replaced

Took van in to get shocks replaced. Done on the day at a reasonable price. Very happy.

13 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello Peter, we appreciate you taking the time to tell us about your visit to our centre. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

The staff member I spoke to was…

The staff member I spoke to was extremely helpful and gave me excellent advice regarding my car.

12 May 2026
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Reply from Farmer Autocare

Hi Peter, thanks for taking the time to send us your review. We will let the team in Blackhall know you were happy with the service.

Rated 1 out of 5 stars

Not a positive experience

Not very attentive. Should have had my work done in morning but cane back after work to pick up in evening and they were just finishing off final checks. No one talked me through work. No tyre report. No breakdown of quote for work needed. Just simply repairs and a price written.
Very busy though so maybe they've got more work than they need customers.

13 May 2026
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Reply from Farmer Autocare

Hello, we are sorry to hear that you had a disappointing experience at our centre, please accept our apologies for the poor service and inconvenience caused. We have copied your review and booking details to our Area Manager to follow up with the centre team and contact you directly. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Have used Farmers in Bathgate lots of…

Have used Farmers in Bathgate lots of times over the years. Always great service!

13 May 2026
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Reply from Farmer Autocare

Hi Rebecca, it's great to hear from a regular customer and good to know that our team in Bathgate look after you so well. We will share your review with the centre team as they will appreciate the feedback.

Rated 5 out of 5 stars

Good service at good prices

As always, good service at a good price. What more can you ask for…

12 May 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Strathearn Rd.

Rated 1 out of 5 stars

Fool me once... still waiting for head office to call me back.

While still waiting for head office to call me back, I received this email asking for a review. SO here goes. 2nd May I booked Van 1 in for a service on 9th May and Van 2 in for a MOT on 11 May.
My worker took his van to Bellshill centre for Van 1 Service. I met him there and drove him home and then I went to work. 20 minutes later - the centre called to say WE CANNOT SERVICE YOUR VEHICLE TODAY as - with 7 days notice - they didnt have the right tools or parts to service Van 1. So a wasted Saturday morning, we had to stop what we were doing and go back and collect the unserviced van. It was rebooked in for the following Saturday. But when we collected Van 1 - I asked IS EVERYTHING OKAY WITH VAN 2s MOT ON MONDAY. Yes I was assured. Monday 11th, 3.30 PM I roll up for Van 2s MOT. Within 20 minutes of leaving the van with the centre I got a call. WE CANNOT MOT YOUR VAN!!!!! Serious - turned away TWICE in 3 days!!!! Fool me once, fool me twice - there absolutely will not be a third time!!! Cancelled Service for this Saturday and STILL waiting for HQ to call me back. They better hurry up with my refund for the service, joke of a company. I do not blame the workers in the centre at all - its HQ, Their systems that are broken. Shame.

12 May 2026
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Reply from Farmer Autocare

Hello Mr Walsh, we are sorry to hear that you had such a poor service experience at our centre, please accept our apologies for the inconvenience caused. We passed on on the details of your telephone contact and website complaint to the Operations Manager to fully investigate what went wrong with these bookings and contact you directly. We are sure he will be in touch very soon once he has the full sequence of events. Our apologies again and we thank you for bringing this to our attention.

Rated 5 out of 5 stars

Brian has been absolutely amazing with…

Brian has been absolutely amazing with myself I’ve had two punchers in my tires and he fitted me in to get it solved absolutely great banter highly recommend and free coffee machine ❤️

12 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Rachel, thanks for taking the time to send us your review. It's great to hear that Brian and the team got everything sorted and you were back on the road in good time.

Rated 5 out of 5 stars

The waiting area was comfortable and…

The waiting area was comfortable and the tea was welcome. Our car was taken promptly and examined in the time predicted. No complaints.

9 May 2026
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Reply from Farmer Autocare

Hello, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Blackhall.

Rated 5 out of 5 stars

Brian was very helpful and service was…

Brian was very helpful and service was nice and quick. Always do a good job here.

12 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Joel, thanks for telling us about your recent experience at our centre. It's good to know that Brian and his team looked after you so well.

Rated 5 out of 5 stars

Highly recommend the Livingston branch

Got my tires changed at the Livingston branch. The booking process over the phone was really easy, got a same day appointment. Staff are always very friendly and helpful, chatted away to Brian as I waited

12 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Samantha, it's great to hear that Brian and the team in Livingston looked after you so well. We will share your kind comments with the centre team. Many thanks.

Rated 5 out of 5 stars

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.
Work carried out on time to appointment.
Will definitely return for all our cars.

11 May 2026
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Reply from Farmer Autocare

Hello, we appreciate you taking the time to send us your review. We will share this with the team in Livingston as they will appreciate the feedback, many thanks.

Rated 5 out of 5 stars

Service was quick and efficient

Service was quick and efficient. Operative advised what needed to be done to make the vehicle work effortlessly.

12 May 2026
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Reply from Farmer Autocare

Hi Robert, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

Very Prifessional

Quick, efficient and very professional

12 May 2026
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Reply from Farmer Autocare

Hi Mike, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with the team in Maidencraig.

Rated 5 out of 5 stars

Online booking very easy

Online booking very easy
Service prompt and friendly

12 May 2026
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Reply from Farmer Autocare

Hi Steven, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with the team in Glenrothes.

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