Farmer Autocare Reviews 8,788

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,715 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The booking process is consistently described as easy and efficient, with many reviewers noting the convenience of online scheduling and quick confirmations. Additionally, the pricing is often mentioned as competitive and fair, offering good value for the services received. However, some customers experienced issues with communication, citing a lack of transparency regarding services performed or unexpected additional charges. A few reviewers also reported longer waiting times than anticipated, even with scheduled appointments, and some instances of incorrect work, such as improper tire pressure.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the quick and efficient turnaround times... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices fair,... See more

Booking process

Users describe positive interactions with the booking process. Customers found it easy to book online, often... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the friendly, polite, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked easily online for an Aircon regass with Glenrothes garage. On arrival I spoke with Leon, the Assistant Manager who advised that the regass would take around 45 mins. During my visit I noticed t... See more

Company replied

Rated 5 out of 5 stars

Can’t speak highly enough about your team at Musselburgh they made a very traumatic experience with 2 visits within a few days less stressful. They explained what the problem was in a professional f... See more

Company replied

Rated 5 out of 5 stars

Having struck a pot hole I went to farmer autocare Bathgate as the tyre wasn’t holding air They were extremely helpful and pointed out that my other tyres were in need of replacement They order... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from the team at Farmers Musselburgh. My wife's car was dropped off at the scheduled time for a service and MOT. Jason called with updates throughout, keeping me info... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Repair and Maintenance
  6. Car Service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Always brilliant

Always brilliant, very knowledgeable and I trust the staff on the garage to be honest. We always take our cars here but not just for the value but we know we are not getting ripped off and our cars are always looked after well. Great customer service and excellent value. Thank you!

5 May 2026
Rated 5 out of 5 stars

Great service and an efficient MOT even…

Great service and an efficient MOT even if the new brakes did come as a surprise - an expensive one at that. The guys are good though and carry out the work they say they will. We usually use Farmers and will continue to do so because they’re the most trustworthy in our neck of the woods.

5 May 2026
Rated 5 out of 5 stars

Top class service

Been using Farmer autocare for three years now, never had a single issue with them. Very transparent with their work, their prices and always try to get you a good deal when they can. I have recommended to friends as well who have used them and been happy with the service. They rotate the staff by the looks of it and the current crew, Stephen and Graeme and the rest of the guys that are there just now are absolutely brilliant, I had to drive in a few weeks ago when my suspension arm blew and I could not have asked for a better repair and help if I tried. Top class.

4 May 2026
Rated 5 out of 5 stars

Went for 2 front tyres

Went for 2 front tyres, the mechanic pointed out to me that my coil spring was cracked and so was the dust cover on the track rod end. I was aware of this as i was getting that fix next day but it is good to see that they would see things and mention them. However the main reason why i wouldn't get that fix at their garage is i believe they a little bit too pricey. I think their parts are usually slightly more expensive and so is their labour.

1 May 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience at our centre. We will review the pricing issue you raised with the local management team.

Rated 5 out of 5 stars

Ryan at Blackhall

The customer service I received at Farmer Autocare at Blackhall when I was getting my car serviced was second to none. From start to finish Ryan was great and really is an asset to this branch.

1 May 2026
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Reply from Farmer Autocare

Hi Sophie, it's great to hear that Ryan and our team in Blackhall looked after you so well when you visited for your car service. We will share your review with the centre team, many thanks.

Rated 5 out of 5 stars

Excellent service

Excellent, helpful service and advice

3 May 2026
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Reply from Farmer Autocare

Hello Ian, we appreciate you taking the time to tell us about your recent visit to our centre. It's always great to get feedback from our customers, many thanks.

Rated 5 out of 5 stars

Great service

Staff were friendly, fast and efficient. The service was great and reasonably priced.

3 May 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent visit to our centre. We will let our team in Falkirk know you were happy with the service.

Rated 5 out of 5 stars

replace tyre

Ordered tyre online went in next day all sorted very helpful staff too

1 May 2026
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Reply from Farmer Autocare

Hi Catherine, thanks for reviewing our online systems and centre customer service. We will share this with the team in Bellshill as they will appreciate the feedback.

Rated 4 out of 5 stars

Booked car for 11am

Booked car for 11am, garage was busy, so appointment seems to have slipped as car was still being worked on at after 2pm. no real updates from garage only knew car was done as i had stood across the street for over 1 hr watching the Aircon being done. Appointments system might not really work for a garage that is so busy on a Saturday

26 April 2026
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Reply from Farmer Autocare

Hello Martin, thanks for taking the time to send us your review. We appreciate the feedback and will discuss the point you raised about booking times with the local management team.

Rated 1 out of 5 stars

Terrible service - Corstophine branch

Terrible service. They will waste your time, and after reading other reviews, you’ll realise you have no one to blame but yourself for giving them a chance.

I should’ve never given this place the time of day, but I thought it would be straightforward—just two front tyres that needed to be changed. How long can it be? Turns out, all day.

The slot you book online is apparently the drop-off time. I went to the Blackhall centre, waited for an hour before being told that the tyre fitter had walked out. I was sent to the St John’s Road branch and they called ahead to let them know what had happened. When I was seen after an hour, they said they couldn’t remove the locking wheel nut. I went home to try and find it and told them I’d be back within the hour. I couldn’t find it and when I returned, I was told they couldn’t put me back to the front of the queue and that it would now be at least another two hours before they could even look at my car again—so I had to sit and wait all over again.

Staff were complaining that a technician from another branch had walked out, meaning they were taking on extra jobs. I pointed out that I was one of those customers and had already been there since 9:30am.

In the end, they still couldn’t remove the locking wheel nut, using a tool they were going to charge £30 per wheel for. I was told it would require welding off at a later date. Middle of next week at the earliest. However, a mobile mechanic removed it within minutes using a standard tool. I ended up having to book a mobile mechanic (through the RAC) to attend the tyre fitting shop itself to complete the work—which says it all.

I spent around 8 hours dealing with this situation and was left stranded with my child. Family medical issues mean that we rely heavily on our car, so this level of service is simply not acceptable.

I am now £240 out of pocket, plus additional costs for food after being stuck out all day.

Absolute legends McDowell Tyre and Autocentre arrived at Farmers Autocare where we were still waiting in the car park after 5:30pm, and took the locking nuts off in 2 mins flat, using the exact same readily available tool!!! ⭐️⭐️⭐️⭐️⭐️

Farmer Autocare are completely unreliable and not worth the stress. Unfortunately, I cannot give zero stars.

2 May 2026
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Reply from Farmer Autocare

Hello, we are sorry that you had such a poor experience at our centre, please accept our apologies for the inconvenience caused. This is not the level of service we aim to deliver and we have copied your review to the Area Manager to investigate at the centre and contact you directly. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Very helpful

Very helpful

3 May 2026
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Reply from Farmer Autocare

Hello, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Dunfermline.

Rated 2 out of 5 stars

Used Farmers for last few years was…

Used Farmers for last few years was able to book mot online but due to staffing issues was told they couldn't fit it in and the date should of been blocked out.

3 May 2026
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Reply from Farmer Autocare

Hi Louise, we are sorry to hear that things didn't go to plan with your original booking, please accept our apologies for the inconvenience caused. We have copied your booking details to the local management team and our I.T. consultants to determine what went wrong. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Great work,highly recommend.

Easy to book, great communication and customer service, very fast and efficient service. Would highly recommend. Thank you.

2 May 2026
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Reply from Farmer Autocare

Hi Louise, it's great to hear that all aspects of your experience at our Neilston Rd centre went well and you were back on the road in quick time. We will share your kind comments with the centre team. Many thanks.

Rated 5 out of 5 stars

First Class service

First Class service! I've been to Farmer 3 times in the last 4 weeks to replace tyres and I was in and out each time in under 5 minutes! Job done! Amazing service!
Thank you so much to the guys and Leanne at Farmer Piershill.

13 March 2026
Unprompted review
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Reply from Farmer Autocare

Hi Julie, it's great to hear that Leeann and the team in Piershill looked after you so well. We will let them know you were happy with the service, many thanks.

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